Shake Shack hit the Shake Shack mark at this new location. The mall complex has upgraded over the years, heavy face lift to the mall and new shops. The restaurant is in a good spot, clear of the poor traffic flow that has gotten worse with the mall's evolution and easy enough to get in and out of. Food quality is identical to all of their other locations. Once the holiday shopping season ends this store will be about the right size, for now though they're swamped. This will be a frequent burger stop for my daughter and I ! I hope Shake Shack life long bans JD (previous review) who talks about big city prices, being robbed, and taking his business to Wendy's. This guy. Same type of dude that would rather crush Cici's buffet than go to an actual pizza place. Shake Shake serves actual burgers...why don't you go warm up some grocery store bought White Castle sliders. read more

The 10+ minute wait to grab lunch is certainly not worth it. The food is completely average. The amount of hype this place has is just absurd. Why??? I don't get it. Save the money and more importantly your time, and go to 5 Guys and be way happier with the food you get. read more

Burgers and shakes are overpriced and look nothing like the pictures online , spent $115 and it was not worth it at all

Service was great. Fries were great. Burger didn't taste that great for being a burger place. Also 15 minutes after eating the burger, i shat my brains out. I'm currently still doing so. Usually, I don't leave bad reviews unless something really bad happened, or the food made me sick. People deserve to know what's going to happen to their booty. Thank god my 2 year old refused the burger. Babies can sense things. read more

I love their food but they were randomly closed the past 2 weekends that I've tried to go. Drove 25 minutes to find a dark storefront and a vague sign on the door that just said "See you soon!" Lots of other people were turning around, too. Not sure if they are having staffing issues or Covid or what. read more

If you want over priced ($6) watery milkshakes in small sizes, basic french fries with no thrill or flavor profile fried in regular oil, and a vegatarian hotdog that's actually a salad and a pickle on a hot dog bun with the worst flavor combinations I ever had... then this is the place for you. Only gave it 2 stars because the taste of the shakes weren't bad. read more

Shake Shack Christiana - Vegetarian hotdog. It's condiments on a bun, you'll hate the taste. It's a mustard flavor w/salt, pepper, & a bitter leaf taste - Burgers Near Me - New Castle, Delaware

We were so excited to go for the 1st time but what we found was small burgers, tasted like any other at a ridiculous price of $6 single and $10 double, whattttt? The fries are your crinkle frozen ones, nothing special and again in small quantities. We also had to stand up like 4th or 5th times to request the soda refill on the front because they don't even put a refill station outside! Never come back, you can eat better in Burger King for less than that! read more

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When Shake Shack first came in I was kind of excited. However not so excited I would be willing to wait 30+ minutes for lunch. The hype was ridiculous for what you actually get. The food is expensive considering that it is completely average. Not awful but not phenomenal either. The staff is friendly and the location is clean however the food costs too much to be just a let down from what it was expected to be. Sorry but I probably won't be back. read more

So happy that Shake Shack has opened up in Delaware, I have enjoyed Shake Shack in the past at its Citi Field and Times Square locations, but it's great that we can now enjoy it away from the extremely long lines and crowds of people. The lines are a little long right now, but definitely not as long as the lines experienced in NYC. The staff are very friendly and the food was prepared in a quick manner. I ordered the shroom burger (which is a breaded mushroom stuffed with cheese), which was so delicious with every bite. I also ordered the very delicious Christmas cookie shake, which was a sugar cookie custard with red and green sprinkles and whipped cream on top. The inside of the restaurant was very clean and we were able to find seating fairly quickly. I highly recommend this restaurant to anyone looking for a good tasting burger and a milk shake. read more

Shake Shack Christiana - Shroom Burger and Christmas Cookie Shake...yum! - Burgers Near Me - New Castle, Delaware

Thank you Danny Meyer Group for opening a Shake Shack in Delaware. My husband and I love the SmokeShack, the ShackStack, the shakes and the fresh cut fries. When the weather is warmer, I'll be getting one of the concretes. While there are other places in the area that also use fresh beef, they do not approach the quality of the Angus beef used in these burgers. Shake Shack uses higher quality ingredients than any of the, so-called, comparable places. Practically nothing can beat Niman Ranch bacon. Fresh cheese and the lush portobello mushrooms. The buns are lovely. I appreciate that you can choose not to have the bun and have your meal wrapped in fresh lettuce instead. I know some people think that the prices are too high, but I do not mind paying more for higher quality of ingredients. The staff is friendly, the kitchen is spotless. That is a testament to the high standards that Danny Meyer has always kept in all of his restaurants. I know that I will continue to be coming in very frequently. read more

Absolutely fresh and delicious every time we go here. I also like how they recycle and re-use wood for their tables and chairs. They always have a friendly staff. read more

Nice exterior design. Clean inside. Usually line is short. I think Burgers are usually cooked medium Tasted just like the one in NYC. More Fries would help Great customer service and Parking is very spacious read more

Shake Shack Christiana - Burgers Near Me - New Castle, Delaware

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Sadly the food is pretty good but their chicken sandwich has gotten smaller and smaller, it's now the size of a chicken tender being swallowed on a bun. They also apparently can't hear things when you order despite having an entire conversation about cheese selection, then use an excuse that it's really hard to hear with the music and the fryers.... Here's a solve TURN DOWN THE MUSIC!!!! Open your ears, be attentive at your job, or a basic read back might work. Just another business hiring a bunch of lazy inattentive people who can't get things right. read more

This place is a dump I would put this place in the category of a over priced over rated McDonald's!! The cheese fries are soggy and burger is straight grease! If you want over rated SLOP served to you on a metal tray go here!! read more

Very disappointed about our visit to this location. In Delaware for a vacation, really was anticipating our meal arrived right at opening to beat the crowds. Walked in with 5 other patrons as we were about to order the employees rush to the registers to let us know all they have is 6 patties, in the whole building. The person in front us ordered all six. We come to this establishment to have a tasty burger and shake. And told they have none. I don't understand the incompetence of management to not realize close of business Thursday you only have 6 patties for Friday. And that they are running to a store to purchase patties. Should have been taken care sooner. We drove out of our way to eat at a Shake Shack, now we will be driving home to detour to another location. Hope they are able to serve me a burger. read more

Best burger, crispy fries, and shakes. Also got beer. The shakes stack is awesome with mushroom. read more

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Ordered online and sat inside to eat. After seeing the long lines since they opened, we figured we would give Delaware's latest burger joint a try. The online ordering is phenomenal and allows you the convenience of arriving to hot food. Since the place is known for hamburgers and shakes, I stuck to the franchise staples. I ordered a double, shake shack sauce on the side, a order of fries, and a salted caramel shake. First, the milkshake was great. I enjoyed the flavor. However, for the size of the milkshake it was a few dollars overpriced. The burger came wrapped in paper, and was exactly what I ordered. They use small hamburger patties, so I was glad I ordered the double. Taste was good, yet nothing special, it's an unfrozen hamburger patty. You can get this at almost ever burger joint now though. Served on a potato roll, the sandwich fit well, and the bread to meat ratio was good. But, I don't see anything special that would put this burger over Jake's or Five Guys. French fries are crinkle cut style. Not bad. Overall, 3 stars out of 5. Not a place I would miss if it disappeared. And that's not good for them. I give the business 2 years, maybe 3. read more

Ehhhhhh. Nothing exciting. Expensive for what it is and why is there 20 people working and standing around in the kitchen but it still takes long to get your order? I'll take a wendys instead any day. read more

The best burger and fries I have ever had. Juicy beef, and fries that were just the perfect amount of crisp on the outside and soft on the inside. Can't wait to go back for more. read more

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I've been to this place a couple times before but as on 8/18/18 I will NEVER EAT AT THIS PLACE AGAIN. It's always been pricey but the service and quality of food I received last night was absolute GARBAGE. First of all most the employees there seemed to have an attitude like they didn't want to be there or couldn't be bothered to make the food except for the elderly lady manning the register. I saw the cook give complete attitude to the server girl getting my order ready. Completely unprofessional to have your employees arguing and one complaining ABOUT HAVING TO DO THEIR JOB. I don't know what kind of ghetto trash they hire here but I'll never come back. I got a burger for my girlfriend who was getting off work. When she bit into it her face cringed with complete disgust. She spit it out immediately. I took a bite to see what was wrong. It was like they poured an entire salt shaker on it. This burger had so much salt on it, it was rendered completely inedible. I'm 100% positive that I the customer suffered because of your ghetto employees arguing about whatever and the cook took it out on my burger. It was so clear to see that I'm appalled that no manager or grown adult stepped in to stop whatever was going on. I saved the burger and was considering taking it back for a refund but I'll just take it a $15 lesson to NEVER EVER EAT AT THIS GHETTO "RESTAURANT" AGAIN. IF YOU VALUE YOUR HEALTH I SUGGEST YOU STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN. I still got this burger and may even have it tested because what they did to it is COMPLETELY UNACCEPTABLE, DO NOT EAT HERE. read more

The bacon on my burger was the best I've ever had! I don't go here more often because it's always super crowded and noisy but when I'm up to facing the crowds it's worth it. read more

Shake Shack Christiana - Burgers Near Me - New Castle, Delaware

Poor customer service but the food was good and the place was clean a.little bit slow with taking orders.

We ordered before hand and so I would be able to eat something on my lunch break which is 45 minutes they took the entire 45 minutes to get are food and I could eat it because I had to get back to work they all just stand around talking read more

We were traveling ordered our food took them over an hour and a half to deliver our food. The delivery said 35-45 minutes. Call twice to check on order they said it's on it's way both times customers service is horrible. The milkshakes were complete liquid I called and told them about shakes they said they would send new ones right out they never showed up.. Manager is the one that I talked to about the shakes. Don't waste your money here. I would give them negative stars if that was an option. read more

Any elementary schools looking for field trip opportunities to explore democracy in action: look no further! Coming from a place of relative wealth and privilege (at least in the global sense), I arrogantly assumed that an order consisting of nothing but a large Diet Coke would be fulfilled while I waited at the counter. Boy, did I ever get an egalitarian comeuppance. Instead of the soft drink, I was served a blinking, buzzing Pager of Justice. The message was clear: no amount of wealth or power receives preferential treatment at the Shake Shack! Nay! I was to join my party at a table to await the convulsions of my assigned pager like everyone - regardless of the size or value of their orders. I only wish that instead of the counter attendant bellowing my name with the sweet staccato of equality, an eagle in stars & stripes silken boxer shorts dove from the rafters with my Diet Coke clutched in it's talons. But that would be an overly elaborate process to serve a soda. read more

Great location, food, and service, especially from Lauren! She was so kind to our dog and made our dining experience even better

Amazing! Had the smoke burger (?) and a black/white shake. Delicious! Very friendly, helpful staff. Loved!! read more

Shake Shack Christiana - Burgers Near Me - New Castle, Delaware

This place was nasty as can be to much money for these small burgers and the cheese on the cheese fries was nasty the gave us warm milkshakes read more

I love Shake Shack bacon burger and those coffee milkshakes! The burger is perfectly cooked and the bun is grilled and crispy. It's a nice touch that they offer craft beers as well. Truly my favorite fast food EVER! read more

AMAZING! The absolute best Shake Shack I have ever been too! I have to different ones in NY, Woodbury Commons, LA, Vegas and hands down this was the best! The food was delicious, hot and the service was wonderful and very, very quick! Kudos to this location! read more

I'm not a huge shake shack fan, meanwhile my fiancé LOVES them. Their burgers and food are great, don't get me wrong. (I always get the 'shroom burger.) Their portion sizes are so small. It's expensive for the burger side. Not only that, because they're cooked so quickly, they're kinda greasy. I love the atmosphere though and they just added a fooseball table. I just can't give five stars - I usually try to bargain for a different restaurant if we're ever near the mall. ‍ read more

Expensive, fries are not good! Had a hotdog (Chicago style). I left feeling hungry! Music is to loud!

My teenager insists this place makes the best burgers and shakes so my husband I gave it a go and stopped for dinner after shopping with our younger son (also a teen). We were a lot poorer and had a bad taste in our mouths when we left. Super expensive for fast food - even if it claimed to be organic, it's sure NOT tasty and the portions are very small. Weird dressing on the burgers. Very small shakes for the price. Did I say it's overpriced? It is. I guess you might like it if you're a teenager. As grownups, we were not impressed. read more

The smoke shack burger was ok. I could do without the chopped cherry peppers on it though. The fries, crinkled cut. Were just fries nothing special. I had cheese added which was clumped a cold. Not the smooth flowing cheddar cheese I'm using to getting on fries. My strawberry shake was really good. I wish you had the option to get it in a med. or large. Instead of the standard size. Which seems to small. Especially when they don't fill them up. The portions are very small for what they charge. IMO they are overpriced for what they are selling. I doubt I'll be visiting here again. read more

Just tried Shake Shack for the first time and I am very disappointed. Service was ok. Food was overpriced for what you get. Competitors like Five Guys, Red Robin, and Fuddruckers offer much better food and value. I had a vanilla shake which tasted pretty similar to a vanilla shake at McDonald's. The one at McDonald's doesn't cost 5 bucks though. The french fries...horrible. They have crinkle fries. You know, the kind you used to have for school lunch or you would buy in the frozen food section of the supermarket. Terrible. The burger was just ok. Not worth 10 bucks. I've had better burgers at Wendy's and Burger King. Definitely had better at Five Guys and Fuddruckers. Overall the food was average at best with above average prices. Never going there again. read more

Huge fan of Shake Shack. If you have been to one, you have been to them all! Cant go wrong with a regular cheeseburger or the incredible shroom burger, yummy crinkle cut fries and wash it down with a milkshake! read more

I am pretty disappointed. All I ordered was a milkshake and fries and it took over an hour. By the time I got it, my milkshake was all melted and the fries were cold. For a $6 milkshake, it was a waste. McDonald's would be a better bet. Don't waste your time or money. read more

First time here and we loved it. Reminds me of Blaze Pizza. The place was clean and service was thru the roof. The manager gave me a taste of the beer to help me make my pick. My Shackburger was awesome. My daughter got the chix sand and loved it. My daughter got a shake and said it was very good. Prices were reasonable. It was nice that they had someone walking around helping clear tables. We need one of these in Cincinnati. There were a few dogs on the patio. That was cool. I don't live in this area (or state for that matter) and have no connection to the business. I highly suspect the very negative reviews for this are from local competitors. They just don't make sense. This place is pretty cool. Check it out. I wish we had a Shake Shack in Cincinnati! How do we get one and how to I invest in one (or two)? read more

As others have said that if there was a spot for no star I would have left that . burger was very small the fries were very greasy and I really even didn't find a service that great and it was expensive for what you got. ihear all the time about the Shake Shack in New York City an Central Park and I always wanted to go there but even if I was in New York I don't know if I would go back read more

Great burgers, came out hot and fast. Place is always crowded, so lots of noises, but that's because the food is good. TVs also provide some to the wall of noise. Corner tables near the back are usually quieter. Perfect place to eat after a day of shopping. read more