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    Shake Shack Downtown Indianapolis

    3.6 (96 reviews)
    Open • 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Shake Shack Downtown Indianapolis Takeout or Delivery

    Shake Shack Downtown Indianapolis Photos

    Business Info

    SHAKE SHACK DOWNTOWN INDIANAPOLIS ATMOSPHERE

    What's the vibe?
    Hipster
    Casual
    Trendy
    Moderate noise

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    Steven B.

    We placed order with the gentleman I order burger cheese fry. And west coast chicken and shake with no tomatoes. And after I pay like thirty something dollars and add 20 percent tip. My order is wrong ! Tomatoes on sandwich and no cheese fries! They get busy now and got to wait. But my food is here and I have incomplete meal. Definitely not happy! Typical ambiance for this chain .

    Anthony G.

    Clean and spacious restaurant. Staff were very friendly and engaging. Grilled cheese and burger were great. Chocolate shake was very good. Quick service for a takeout.

    Andres F.

    This was my first time trying this burger chain it was good, i would not go out of my way to get it again. The patties are just a little over salted and i feel like that is what keeps people coming back, next time i will try a shake. Service was fast and staff is very welcoming. I was even handed my take out order also enjoyed to foosball table while i waited for my uber

    Cheese Fries
    Christina B.

    Somehow I've never been to a Shake Shack, so I ordered delivery one day last week to work. I kept it basic and got a Shackburger with fries. I did get a little fancy and upgrade to cheese fries. The burger was good and I liked how fresh-tasting the veggies on top were. The fries were pretty good too and I appreciated the option for cheese on the side since I was getting delivery. Everything was packaged well for delivery. I think I want to be a burger person but I'm just not a burger person, which is probably why I have never gone out of my way to stop at a Shake Shack before.

    Just before the silica dust had gone completely everywhere
    Kyle S.

    Been here a few times, burger is always great. I go for the double smokestack. Got a cherry blossom shake that was awesome! Service is solid, bathrooms are clean. Store is generally clean. I will say today though while I'm eating there was a guy grinding concrete, so I got to inhale a bunch of silica dust and shorten my lifespan by a week or so. But besides that. Pretty good. A bit pricey though. 4 stars typically, 2.5/3 today due to needing a shower after.

    SmokeShack Burger
    Sydney T.

    Shake Shack always smacks, especially after a Saturday afternoon of drinking! The SmokeShack burger is always delicious.

    Strawberry Frosted Donut Shake
    Precious N.

    This was my first time ever visiting Shake Shack and it was a bit....underwhelming for me. I've heard a lot about it so I wanted to try it for myself. With the word "shake" being in the name I thought that they would have top tier shakes, but that wasn't the case, in my opinion. I opted for the strawberry frosted donut shake and it was all one note. I didn't get any strawberry flavor from it and there were waxy sprinkles all throughout the shake which was really unpleasant. The staff was a bit unfriendly as well. They seemed to be bothered that we ordered at the counter instead of the kiosk. The place was very clean and spacious, but I'm not sure if we'll be returning

    Front
    Thama P.

    I ordered a cookies and creme malt shake! It was thick and Lucious! I got bits of cookies and a great taste of malt. The inside was really nice, tons of seating and tvs with sports games on! The service was nice one of the employees approached us in the self check out area and offered assistance. Solid shake spot!

    ''Shroom Burger and Cheese Fries
    Naomi E.

    I went with a friend to Shake Shack for lunch since it was walking distance from work. We arrived around 11:15 and it wasn't busy at all. It was very clean, had multiple TVs and plenty of seating. I had the Shroom Burger with Fries and my friend ordered the Bourbon Bacon Cheddar Burger with Fries. I really like how the fried portobello mushroom on my burger was really crispy and I wasn't expecting it to be stuffed with melty cheese. It was really good. The fries were also good and crunchy. However I did feel like my lunch meal was a bit too expensive and for that reason I'm not sure I would go back.

    The hair in the cheese was no extra charge.
    Dara S.

    This was our first visit to this location of Shake Shack and will be our last! I ordered on the app and our Father's Day lunch was ready when we walked in. As soon as my husband opened the box his burger was in I saw a long black hair on top of the white cheese! If I saw it that quickly why didn't the employee that packaged it. I took it back up to the counter and told the employee. She apologized and said she would have another one fixed. But she didn't care. My husband ordered the new bourbon double cheeseburger. A new burger was made for him. While we were eating there was an employee in the dining room and I asked if he was the manager and he replied yes. So I told him what had happened and his reply was "well no one put it there on purpose, these things happen!" Ok, he also didn't care!

    Crispy crinkle fries! So good!

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    2 years ago

    First time shacker and last time shacker. Our burgers were, in a word, gross and totally bitter. Why is this place popular?

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    3 years ago

    Great service and amazing shakes. Highly recommend! Friendly staff and nice and clean.

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    Ask the Community - Shake Shack Downtown Indianapolis

    Honest question: is Shake Shack a front for selling Herbalife, Advocare or Arbonne products? There are way too many shake "pop-ups" out there that are merely a front for predatory MLM/pyramid schemes and I won't support those kinds of scams.

    No It's not. Those MLM shake fronts are fronts for protein shakes, and usually small chains of chains at all. These are milkshakes, mainly a burger place and a massive chain started on the East Coast.

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    The South Bend Chocolate Company - Hot chocolate

    The South Bend Chocolate Company

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    South Bend Chocolate was honestly a great surprise. From the second you walk in, it smells amazing,…read morechocolate everywhere. They've got a ton of stuff from bars, sweets, pastries, and even popcorn. Easy to get distracted. Staff was really nice and helped me find what I was looking for. I ordered the hot chocolate... just one sip and wow, I already knew. This jumped straight to the number one spot for me. Best hot chocolate I've had in the States, no question. The flavor was deep and full. You get those darker, slightly nutty notes right away, then it settles into this smooth, creamy finish that just stays with you. Every sip hits the same, and it just keeps pulling you back in. The whipped cream on top melts right into it and adds a little extra sweetness without taking away from the chocolate. The whole drink felt like an experience. I even asked how they make it and found out they use actual chocolate bars... makes sense. 100% worth it. And definitely be coming back for more.

    My friend surprised me with a trip to the South Bend Chocolate Factory and I was literally like "a…read morekid in a candy store!" If you aren't smiling from ear to ear when you walk in this place then you need some major therapy because this is place is pure sunshine & joy even on a cold winter day! There are so many different types of chocolates, candies, desserts, coffees, hot chocolate, ice cream and little fancies for any kind of sweet tooth. I got the Cherry Jubilee Hot Chocolate which literally tasted like a warm chocolate covered cherry. It was so divine. Perfect for the cold weather. We got a little assortment of goodies which included candied blueberries, candied cherries, old fashioned toffee bars and dark chocolate covered citrus peels. The blueberries were the perfect pop of fruitiness. Who knew such a little thing could have so much flavor and put a huge smile on your face. The cherries were tart and sweet and so delectable. The chocolate covered citrus pill was the perfect flavor combination. I love orange and chocolate. It was such a treat to go there. The service was great. She was so patient with me because I could not make up my mind. There were so many wonderful things there. I saved every little morsel. Can't wait to go back.

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    Shake Shack Downtown Indianapolis - burgers - Updated September 2026

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