Libby F.

I love that I can now get my 'Shroom burger fix when I come to visit my mom in Michigan. And it's (practically) walking distance from where I stay at my friend's place. I went around noon and had no wait. Yay! Take that, Chick Fil-A! I haven't had a 'Shroom burger since my last trip to a Nationals game. It was just as delicious as always. Oozing with cheese. I ate it with pure delight. Now I know what my go-to meal will be next time I am at Somerset. Chick Fil-A is so yesterday.

Dee W.

Always can get a good burger here service was fast and tasty! I'm sold! Definitely give them a try if you're in the area.

Liz P.

Online ordering FTW! Shake Shack is doing BOGO Shackburgers until 1/2/22 with code THANKYOU21 so I wanted to take advantage of it. However, it's only good through the app or website ordering, and the standalone Troy location didn't have it enabled today. So I decided to stop on the mall (yes, on New Year's Eve Day, I'm a glutton for punishment...) to get my order. When you arrive at the food court keep on going pass the gigantic line of people waiting to order and you'll see the pickup stand. Fast and easy. We ordered two burgers, one of the portobello mushroom sandwiches, and the garlic parmesan fries. The fries came packaged with the truffle sauce on the side, which was good because it had about a 30-min. drive from the mall to my parents' house. The truffle sauce was SUPER tasty - overall I feel like their fries are on par with Ore Ida fries but the sauce was great. My dad just got a regular cheeseburger and on my burger I had avocado and cherry peppers. The cherry peppers were spicier than I remembered but the avocado was great. Overall I'd order from this location again if mall dining.

Nicole E.

Newbie here. Our neighbor eats here on the regular, she lives on burgers, fries and shakes. It's some basic quick and easy bites. The truffle sounds and looked interesting. Decided to go with two chicken shacks and the Parmesan truffle fries as well. They took our names down for our order. Fun music at least. Some Arabella from Arctic monkey and some Smaller menu than I was expecting, not a lot of many options and little sides too. The tables are made from reclaimed bowling lanes. An image popped up of eating on the bowling lane floors suddenly. The chicken shack is okay, nicely crispy chicken. Sandwich overall is rather bland. We ordered Parmesan truffle fries but received fries only. Had to go ask for the Parmesan truffle dip for the fries. Not sure if the food here would bring me back anytime soon. Service was ok, quick transactions and interactions here.

Rip off lemonade. Order light ice or no ice if you come here. Unless you wanna spend $6 for 6 sips of a drink The burger was fire though. The cheese they use on the fries was like cheap carnival cheese they definitely need to up their game.

Melissa B.

I love shake shack!! This isn't my first time having it but it hits the spot every single time. It is sooo tasty and is GREAT quality fast food. Their burgers taste pretty fresh and the cheese is melted perfectly. Such a great fast food burger. The cheese fries are awesome too. The cheese sauce doesn't taste artificial and I like that they gave it in a side cup instead of pouring over the fries. I also like that they have their own "brand" of water bottles. A really nice touch and it's a pretty big bottle for the price. This is kinda pricey for fast food but I definitely think it is worth it for the quality of food you are getting.

Sierra B.

I love Shake Shack! I eat here very often. I always order through the app so I can drop by, get my order and go! My overall experience at this location has been great. I stopped by to try their new Korean chicken sandwich. Unfortunately, I wasn't very pleased. I could barely taste the sauce, not because their wasn't enough on the sandwich, it's just the flavor doesn't pack a powerful punch. It was almost bland. It's not something I'd order again. The original chicken sandwich is really good! It has so much flavor from the 1st bite to the last. I highly recommend trying that.

Suzy J.

The line for Shake Shack is long but totally worth it. I absolutely love their food. I am still eager to try the shakes. The burgers here always taste so fresh and fantastic. It like melted in my mouth. I love when burgers are like fresh out. You could tell because of how hot it was and how melty the cheese was as well. I crushed the burger to fast. The bread is amazing as well. It makes the burger super filling. I love getting their cheese fries, with the cheese on the side. The crinkle fries are always fresh, hot, and delicious. The cheese is my favorite! They make the food super quick too. They give you a tracker so that you can take a seat while waiting. Also, the customer service here is top notch. They are patient and understanding. They are always nice about things. They helped us decide what to get. The staff behind the counter, thanks for the great food! I am so excited that they opened Shake Shack at this Mall.

AJ B.

Staff was friendly and efficient, but food was super underwhelming. This was our first visit to a Shake Shack and we ordered a seasonal shake, fries, fried portabella burger, and a seasonal burger with avocado. The traditional burger was fine, nothing special, and the fries were crispy. The shake though was sickly sweet and artificial tasting, my kiddo chose it based on the picture and it didn't come with the special sprinkles as shown (which can be a big deal for a toddler, lol). My partner and I could not drink it and we threw it away half full when our little one had enough. My mushroom burger was gross, it was basically a fried ball of cheese with a little bit of mushroom which you couldn't taste, so I was quite disappointed. If we ever find ourselves at a Shake Shack again, we will order very differently.

Stacy K.

I am a big Shake Shack fan. I've been to every Michigan location so far, Detroit and the other freestanding building in Troy. I love their food. We were excited to see them build at the food court. Today we ordered the chicken shack, a crispy chicken sandwich, crinkle cut fries, two concretes, and a six piece chikn' bite with honey mustard sauce. Everything was amazing as Shake Shack usually is. The chicken was very crispy on the outside moist on the inside. The fries have the right amount of salt. The concretes were yummy. Each Shack seems to have a different set of signature flavors. We had the Somer Break with vanilla custard, strawberry sauce, blondies, and sprinkles. Super tasty, and bonus, they did not melt too fast as some ice creams often do during a meal, especially in the summer. There are a few downsides to this place. Today the credit card machine was down and they only accepted cash. Shake Shack happens to be very pricey so luckily I had a bit of money on me today. Because of the high price this is a sometimes treat for us and not an all the time treat. For your money the portions are small, but they make up for it in flavor. Since it is at a food court they don't serve their signature wine or beer. The freestanding Troy location does offer the wine and beer. If you like a nice white, it is worth checking out that restaurant instead. Their beer is great too. I liked the set up of the line. They have cups of water available, sauce, and napkins for you to gather while you wait for your order. They give you a beeper to pick up your food, so the line moves quickly and efficiently. The carry out bags were nice as well. They are lined with a cardboard box so you won't spill or get grease on anything. We'll be back for more!!!