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    Shake Shack

    3.0 (40 reviews)
    Open 10:00 am - 11:00 pm
    Updated 2 months ago

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    Chris V.

    I love this place. Everytime I try to go to Dave's Hot Chicken next door the line is out the door and down the sidewalk. But that's OK, because I love Shake Shack's Smoke Shack burger and their frozen chocolate custard. It's the best!!! Thanks for coming to town Shake Shack.

    Outside at The Village in Tacoma Mall!
    Crystal C.

    The highly anticipated Shake Shack at Tacoma Mall opened its doors on Nov. 12, 2025 and I couldnt be more excited. They offer both indoor and outdoor seats, and all the best of Shake Shack including app order and kiosk and in-person order and they are super fast and quality. My favorite here is their BLT, and Shack dog, and their shakes, which you cant go wrong with any flavor. And if you have not tried their regular "hamburger" (not ShackBurger but just their "hamburger" that comes with just the patties), try it because its simple and yummy, just good patty and bun! The restaurant is in their opening phase, so obviously they're very busy yet staff are so kind, customers are served timely. They keep busy with constantly cleaning tables and emptying trash and they also came by to ask me if my food is good and if I needed anything else. Pro Tip: If you place order "to-go," they package it up for you nicely so that you can still sit down and eat at restaurant if you choose to do that (theres a box inside the bag that you can use as a tray). One more thing: I did not notice any alcoholic bevvies at this location. Usually they have the ShakeShack house wines in cans but I did not see that offered at this location. I haven't been to Shake Shack in a couple of months so I dont know if theyre phasing it out or if its just not ready at this location yet. : ) This Shake Shack is located in outdoor type mall, "The Village," the newest part of the Tacoma Mall which is currently going through massive expansion phase. Next to Shake Shack, several new stores are coming including Dave's Hot Chicken and Gong Cha (omg!). Love Sac couch store is already open. There's plenty of parking and getting in and out of "The Village" was easy. I love using their app for promo deals and ordering ahead, so I definitely recommend that if you want to save some time and your dollas this holiday szn!

    Chicken Sandwich
    Tornadoroo K.

    Love it. Love the batter on the chicken, love the burgers, the chicken bites and oh yeah, get the Korean style. The lettuce wrap burger is great but I did feel it more lettuce than expected but hey, most places would just put the patty bare on a leaf and call it good. Here it's wrapped and has tomato (hold if you want) and their burger sauce and it comes wrapped. Sodas are the usual. App is a great savings tool and for weekday lunch. Worth the calories to stop here. Glad the initial shake down () is over and the crews are running smoothly and making great food happen.

    ShackBurger French Onion 'Shroom Burger Chicken Shack Fries Chocolate Shake
    Lorie H.

    We're a fan of Shake Shack, but have only been to Nevada locations in the past. So we're thrilled to have one nearby. Burgers were overcooked and lacking flavor, would not order French onion shroom again. Major disappointment on that French onion one. Chicken shack was great! Crispy on the outside, flavorful and tender and juicy on inside. Fries were fresh and tasty. Chocolate shake was way too chocolatey. I asked if we could have it exchanged with a different flavor. The gal behind the counter snapped "she'll have to pay for a different one" mind you I took one sip of the chocolate. I thought how rude and poor customer service skills! The lady Shelly delivering orders in the dining area was extremely kind and told me not to worry that they would get it straightened out. She also told me a better option for that shake would be a "black & white" which is half chocolate half vanilla she said she didn't care for the chocolate herself as it was also too chocolatey for her. She was really going above and beyond and the only one that appeared to be working the dining room during an extremely busy time. I know they just opened and were busy. Just didn't appreciate the gal behind the counter's remarks and I think she was in leadership position. They did end up replacing it. I chose strawberry and it was really good. Will give them another try once the newness wears off. Parking was a bit of a challenge as that area was busy. Only going to get worse the closer to the holidays.

    Small condiment cup for size reference.
    Lorrie R.

    I paid 20 bucks for a "large" drink, cheeseburger and small fry. The cashier tried twice to have me tip. The food was OK, but it was so small. The burger was plain, the sauce had no flavor and I had to add Catsup and mustard. The bun was good.

    They forgot my Korean bites
    Camila

    Mean service and they forgot my food and I live in Federal Way I wanted to try this food with my family at first it was nice but after they were rude and when I call them to let them know to at least do a better job in checking the food they hang up on me like WHAT 1star never again I'm going back get better shake shack

    Bry B.

    Shake Shack consistently has excellent burgers. In time, they'll be able to manage peak times better.

    Fit Double ShackBurger
    Jason L.

    I think it's just because it's a new location and I'm hoping it gets better soon, but the quality just isn't the same as other locations! Ordered off the app and ordered shake sauce on the side, didn't get any and the sauce that was on the burger was so minimal you couldn't taste it! Hoping for a quick turn around! The layout of the store wasn't bad. Parking isn't great in the front but plenty of parking in the side and back.

    Root beer float

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    6 months ago

    Staff is amazing. Above standard. Even with just opening things are orderly and consistent.

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    4 months ago

    One of the best Shake Shacks I've been too! Staff were friendly and went above and beyond. This location isn't too busy either.

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    6 months ago

    Service amazing! Food arrived within 5 minutes and the burger is PERFECT. Fries crunchy and shack sauce good. Overall good experience.

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    7 months ago

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    Burger Seoul - Bulgogiger & Fire Soul

    Burger Seoul

    4.4(948 reviews)
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    This is the best burger I've found between Oly and Seattle!…read more The food: burgers are made with a special combination of ground chuck and short rib. The patties are thick 1/2 pounders and are cooked to perfection. We usually split a burger because they're so huge! The Seoul sauce is fantastic and they come with cheddar cheese and are served on a brioche bun. They have other variations of burgers, including the Bulgogi burger made with grilled ribeye, Seoul X with fire soul meat, the Soul burger which is a Korean grilled pork butt, and more. They have great fries, including garlic fries. Service: there is often a line because the food is great! But the folks manning the grill are fast without sacrificing quality. Service is friendly & efficient. They also have smash burgers, but we haven't tried them. The shakes are great and they make delicious pickles. Ambience: whenever we have been here, or was a food truck located in the parking lot of a mini-market. When we have eaten here before, they had no tables, so it was a bit messy in the car. We have been traveling for awhile, so it's been awhile since we ate here. It now looks like they may have a building and some outside seating. Time to go back!

    Love Korean BBQ? Love burgers? How about marrying the two and trying some tasty Korean inspired…read morefood on a bun? Definitely recommend checking out Burger Seoul at Division & N 6th in Tacoma! This location has seating both inside and out on the patio. Or grab your food to go and head to one of the nearby parks! Recommendations: (1) Try the Fire Soul, a marinated sliced Korean pork sandwich. (2) Try the Bulgogiger, a marinated sliced Korean beef sandwich. Both are so good!

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    Bros Burger

    Bros Burger

    4.4(161 reviews)
    11.5 mi
    $$

    Recently, someone mentioned there was a gem of a burger place near the Fred Meyer on 176th and…read moreMeridian. I have driven past this place many times and never saw it. I finally ordered from them and let me tell you, I AM HOOKED! The fries were perfectly crispy and the burgers were huge. We ordered the club house sandwiches for lunch the next day and they were delicious. We also had to try the prawns, fried oysters, and clam strips. Unfortunately they were out of the oysters, but we will try again. I just wish they had a side salad option ;) I was told the owner is the cook - well 10 stars to you, because you care about what you cook. I should have taken a picture, but once I took the first bite, it was not on my plate long.

    Had to come try this place after it being recommended to me. I popped in for a takeout order which…read morewas a pretty quick wait. Order was taken at the counter and they bring your food out to you which I thought was a nice gesture of service. I ordered the cheeseburger with onion rings instead of fries. There was a charge for the substitution. The burger was good. The bun was soft with a nice chew and just a smidge of sweetness. The veggies in the burger were fresh and crisp. It was lettuce, tomatoes, onions, and pickles. I liked how they wrap it so it's convenient to eat and you don't have to touch the burger. The burger tasted so clean and fresh. The onion rings were delicious! They had a good slice of onion in the batter and the fry was CRISP! It was crisp till the last bite. I will definitely be coming back to try other items off their menu.

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    Bros Burger - Cheeseburger with fries

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    Shake Shack - burgers - Updated May 2026

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