Would give a zero if I could. Called to ask a question regarding services and appointments and was…read moretreated very rudely by the person on the other end. They had an attitude as if I was inconveniencing them to have any questions. All they wanted was my son's information without me even consenting to setting an appointment because I don't even know if they accept my insurance. I will not be considering this office and hope they delete all the information they forced me to say without even acknowledging my questions.

Honestly a horrible experience with this doctor, she was passive aggressive and rude, did not speak…read moreto us parents in a respectful manner and only cared about pushing her vaccine agenda

This was my first visit bringing my nine month old son. I found them through Google and I am very…read morehappy with the service I received. Dr Wells was extremely friendly and knowledgeable and made me feel comfortable. Everyone in the office was extremely nice too. I finally found a Dr and office. I can trust and feel comfortable with and is clean.

Dr. Wells and her office staff have done so much for our family. Dr. Wells has been our best…read morepediatrician and is extremely careful and thorough when it comes to making sure our kids are well taken care of. She stays abreast the most recent research and even personally reached out to us after hours once when she had time sensitive information for us regarding the care of our children. She goes above and beyond for her patients and has given incredible recommendations that have helped our kids thrive. She listens to our concerns and answers all our questions with a wonderful depth of experience and knowledge. She is busy but always makes you feel comfortable and doesn't make you feel rushed or unimportant. Her office staff too have treated us with kindness and a lot of care. They have done a lot for us. They are always easily reached, responsive, and helpful. They always pass on my messages to the right person and they quickly fill prescriptions and worked hard on referrals, paperwork, and phone calls to insurance for us. Yvonne also personally followed up on an important item that was time sensitive for us and was extremely compassionate, reassuring, and helpful during that process. We highly recommend Heart to Heart Pediatrics to anyone looking for a fantastic doctor and staff! So thankful for them!

Came in super nervous about the whole process but the staff are very welcoming and reassuring me…read morethat they have done this plenty of times with babies her age(11 months old). Which are very more aware and squirmy. The process took about 3ish hours because we wanted to get the numbing cream which they take their time in making sure she is numb. Once it's set in the process of actually piercing her ears was so quick! The Dr. is very sweet and took her time. I never once felt rushed out of here. One of her ears got a little reaction to the cream ,so she felt it a bit but the other one she didn't even notice it being done. In my opinion it was great doing it at a later age since alot of babies were crying so much and it hurt my heart!! So highly recommend waiting to be able to use the numbing cream. She cried a bit and was over it. I also want to add I know there is a preference on piercing gun and just a needle because they say the healing process is different but my daughter has already a few weeks healing and she has not had any problems from the piercing gun.

I don't trust this doctors practice. My children used to come here and at one of my son's scheduled…read morevisits, with no prior notice, I was told I had an outstanding bill of close to $300. I asked what the bill was from, the receptionist stated it was a bill from back in May and it was now October. I asked if I could call my child's insurance and get it figured out and she stated that if that was the case, my child could not be seen that day. I could either pay the bill that they "discounted" as a favor to me or call insurance but If I called the insurance, there was nothing they could do about it at the office anyway. So the only option was to pay the bill and I could either pay it that day at her discounted price or if I came back to pay it another day, it would be the full price. I decided to call the insurance anyway as this had never happened before and I had received no letters from our insurance nor from the doctor about this "debt". I called the insurance and spent hours on the phone because they could not see a bill on their end. Eventually I was transferred to someone who said they just needed the doctor to fill out a form they filled out incorrectly and the bill would be covered. I called the doctors office to let them know and they said they would not he filling out the form because they had been trying to send it in for months and the insurance kept denying it. They also said, if I chose not to pay the bill, they would send it to collections. Mind you, not once had they mentioned this bill to me throughout the several months that passed so I could have tried to figure out what was going on through the insurances end. I was there often as my son had colic issues. They tell me there's nothing else they can do for me and they are terminating our services with them and I could talk to someone named Theresa via text that does billing. I start texting Theresa about what's happening and she mentions ANOTHER debt that I had no idea about. I ask her what that one was for and she said it was for a telehealth visit. The record they sent me of this telehealth wasn't even to me but to a doctor at CHOC. This conversation between the 2 doctors happened in February but I wasn't told about this "outstanding bill" until October. Then she says that Ana decided to waive that bill as a one time courtesy. She stopped responding to me also. Very shady business here. Also wanted to mention that this office did a few of my son's vaccinations but I never brought the yellow card as I was going through a lot and kept forgetting. I went today to get the card stamped and apparently, since he's no longer a patient there, she cannot stamp his card. I know it was my mistake for not bringing it but my mind was elsewhere when my son was a newborn. The card requires a stamp and the date it was given. Her receptionist said the new doctor could request a release of record form and they can stamp which is a lie. They cannot stamp the card as the vaccinations were given at this office, not theirs! I've never had this issue before, only with this doctor! I even went to a doctor right after I left here that had also given him vaccinations but he's no longer a patient there and they did it with no hesitation. Probably wants to charge me for that too! UPDATE to her response since I can't message her personally. I saw Ezahdy walk into your office and then come back out and said that you told her you could not stamp it as he is not a patient of yours. You can check the cameras. So Ezhady lied about you being in office and denying stamping my son's vaccination card? I do remember, very clearly, as this was a very stressful time for me, you did not reach out to me back in 2023 when this happened. I checked my messages on my portal and there was never a message from you regarding this billing issue. I only spoke to Ezhady, Yesenia and Theresa. I have no issue with what they are billing, my issue is them not mentioning any bills owed until there's nothing that can be done about it. They gave me absolutely no options. They said since so much time had passed I either pay the bill or it get sent to collections. So this is confirming this office is very shady.

Great pediatric care and service for my Son. The office staff really care and reach out to you…read moreabout appointments and paperwork. Not all places do in my experience. It feels like your are not just another number and I definitely would recommend especially if you have Medi-Cal.

If I could give her a 0 I would. This is the worse place to come. This lady only cares about…read moreBILLING INSURANCE. Poor doctors manners, rude, condescending and judgemental. At some point I had medical and she questioned me about that. But thats not the worst, Her front staff is Rude, no work ethics. Good luck trying to get ahold of them, phones dont work, phones ring and ring with no answer or better yet they puck up put you on hold without letting you know and be online for EVER! The incompetence is unreal... they had me driving everywhere kept sending me to the wrong places for x rays. Staff never takes accountability for their mistakes, DOCTOR RANKUMAR never takes accountability for her staff but they sure Bill your insurance! This doctors office should have been closed a very long time ago . PLEASE READ other reviews and find out.

My son's pediatrician, very gentle and mild mannered. Very professional with years and years of…read moreexperience. My son''s blood test results yielded a borderline result and rather than accept those results and put us through the rigorous treatment, this doctor requested a reetake of the test which resulted in a clearer outcome. We appreciated the extra thought and time that he spent with us. Not rushed, completely in the moment and focused on my son. Many doctors will try to push you out the door as quickly as they can, not this one.

Dr Miyamoto and his staff are amazing! Everyone at this office is great. Due to same day visits I…read morethink we've seen every doctor and nurse practitioner. I have been happy with everyone but Dr Miyamoto and his two assistants are extra special. Often the 3 work together to keep everyone calm, happy, and moving along efficiently. Fabiola always offers my 2 year old coloring pages to keep him busy. She is always happy to see us and makes the visit fun for everyone. She does injections very quickly and always gives tips on how to help my babies feel better like massaging injection sites or throwing out sick toothbrushes. They remember all our names, treat us with respect, explain procedures and illnesses. Dr Miyamoto is always calm and gentle. His bedside manner with children is incredible. He also gives tips on every day care like discipline and potty training. We receive a children's book at each well baby check up. My son has always hated being touched by doctors (even when we were in the hospital right after birth) it has taken nearly 3 years but we finally had a cry free visit which included a strep test! Only a month ago he had a strep test by a different nurse and she called in reinforcements to hold him down :( Fabiola on the other hand explain to him and me exactly what she was going to do and what each of us needed to do. He proceeded to lay down calmly and open his mouth nice and wide. I almost cried tears of joy at the difference. This staff continues to treat him calmly and as he has gotten to know them, he has warmed up. I really cannot say enough good things! Also at this office you can check in at home on your computer or your phone which eliminates most paperwork and extra time at the office. Side note: when my son was first born they told me Dr. Miyamoto wasn't accepting any new patients so I got in with a different doctor. But then, I simply asked if his next appointment could be with Dr. M and they said yes, we've seen him ever since! :)

We just got our 6 month old daughters' ears pierced today and Dr Pham did a fantastic job. They…read morelook perfect. He was patient with our little one squirming and gave us some tricks to hold her still. Very happy!

Dr. Pham at Ohana Pediatrics has been there for my family since the birth of both of our children…read more From their very first days in the hospital he has been thorough, patient, knowledgeable and a pleasure to have as their doctor. He has always addressed our concerns quickly, and there is never a wait when we come in for an appointment and the office is so welcoming. We feel so lucky to have found him and would recommend Ohana to anyone looking for top tier care for their little ones.

unprofessional don't bother checking in early they never see you at your appointment time. Dr…read more communication skills needs improvement expect a call to reschedule your appointment due to Dr not being in office at times I was called to reschedule my appointment due to the dr not being in office I had no option but to change my appointment .. I arrived at 9:33 my appointment is at 9:45 i got called into see the Dr at 10:45 Also expect to stand and wait due to no seating available

Got to my appointment only to see a sign on the door that says the office is closed today. Called…read morethe scheduling department why they didn't let me know and got a rude and sarcastic representative on the other line. I don't recommend. Changing PCP