I had to call Smith Plumbing regarding two different issues within a short period of time. On both…read moreoccasions, they returned my calls promptly and showed up as promised. It is always a pleasure dealing with Smith Plumbing.

efficient and friendly local plumbers. A pleasure to meet them. My highest recommendation for them.read more

Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

I hired this company to install my air conditioning system in June 2024. Unfortunately, the…read moreinstallation left an air leak in my HVAC panel that should not have been there. On May 22, 2026, the installer came to inspect the issue and confirmed that the leak was the result of the installation. He told me he would return to repair it. Since then, I've made repeated attempts to schedule the repair. Communication has been inconsistent, and getting a firm commitment has been extremely frustrating. He was supposed to come on Monday, but after I called to follow up, I was told he was camping and would come later that week. As of today, I still have not heard from him, and I have been unable to reach him. I understand that schedules can change, but two months of trying to get a confirmed repair date for an issue that was acknowledged by the installer is disappointing. I would have appreciated honest communication and timely follow-through. Unfortunately, based on my experience, I cannot recommend this company due to the lack of accountability and customer service after the installation.

The work that was completed appears acceptable, but I cannot recommend this company due to…read morereliability issues. After receiving payment, the remaining work was never completed. Over the course of more than a month, he missed or rescheduled appointments more than 10 times and repeatedly promised to return without following through. Communication became increasingly difficult, and I eventually had to hire someone else.

I was referred to Vaughn Plumbing & HVAC by a contractor friend. Mike and his team: Angelo and Sam…read moreare responsive, respectful, punctual and often early (what??!!) and they clean up after the job has been completed. They take the time to carefully explain the issue and process to resolve in an easy to understand way. I've used Vaughn Plumbing & HVAC multiple times for separate issues in my home. I highly recommend them to you and yours.

I reached out to Mike this morning for an urgent shower leak. They were here hours later, fixed it…read morequickly, and most importantly - only fixed what was needed. It was a minor, inexpensive leak and they were so honest about it! I appreciate working with a Mike because I trust him, and he is always quick to respond and help.

worst ever!!! had everything set up waiting for keith to come and install and vanity as well as a…read moredishwasher. said he would be there at 8am. he never showed and when I text him to remind him of the appointment for 8am and sent a screen shot of our message he replied he was on a sewer call that was more important than mine. a simply text saying he had an emergency would of worked for me but nothing... when I reached out the attitude and then blocking my phone number I'm done with this company no respect for their customers or appointments he has made! don't waste your breath on this guy cause he sure won't waste his breath on you!!!

Terrible. Keith connected the brand new dishwasher incorrectly. He disengaged a garbage disposal…read morewhich was completed ok. We had to have GE out to look at the dishwasher and said it was responsibility of plumber. We called,texted and emailed. No response He cut himself during work and we have him peroxide and bandages. He then broke my kitchen counter saying it was the fault of the person who installed last dishwasher....20 years ago???? I think not He gave us a total and we even have him an additional monies because we thought everything was ok. We asked to run a complete cycle and he did not Nice guy,but would never have him again or recommend him

I used D&R for my addition and they were absolutely fantastic. Bruce and his team were professional…read moreand performed the work with no issues. They were very accommodating when I requested some minor additions to the job like running a hose bib out to the side of the house as well as other minor modifications. Their pricing was fair and they also were reasonable in the assessment of what needed to be replaced and what did not. We talked about a tank-less water heater but he pointed out the fact that the technology was still in its infancy and the cost vs. return on investment did not make lots of sense (or cents). Honest and forthright which was appreciated. I will call D&R with no hesitation in the future. Thanks Bruce and your team. Keep up the good work in the Nashua/Hudson area!

Mark and Bruce are the best, they do an extremely thorough job and they are clean and super…read moreprofessional, and also are really good guys. We had an old broken central A/C and a furnace we had since 1991, and he showed me how it was leaking carbon monoxide and other chemicals into the air through the cracked heat exchanger (Yikes!) and was not safe anymore (And hadn't been for a while) and was a poor quality contractor grade in the first place. He made sure we got a decent name brand (American Standard) and gave us a great price. They also work very fast, it was all done in two days, and they were very clean. You can't go wrong with these guys.

Cashman Plumbing and Heating was prompt in coming to help diagnose both a small leak in one of my…read moreforced hot water baseboards, as well as an intermittent hot water issue. They were very professional and offered solutions with a personal approach. Highly recommended and will use them again!

Cashman Plumbing is very Responsive , friendly, affordable,accommodating, and professional. I had…read moreto reschedule and they got me right back in on the calendar so i didnt have to wait for my service. Did a great job, reliable, and pricing was good for a job well done. Highly recommend

Walley's performed a full replacement on an aged outdoor package unit (combo AC and Propane Heat…read moresystem) at our home in southern NH. I garnered a handful of quotes from competing providers during the process. With Walley's I cut to the chase they understood exactly what I wanted to do with the project. They came in on the money and replaced the system like clockwork. And their followup and organizational practices are near perfect.

poor communication between tech and customer. poor communication between office and costomer. over…read morepriced service, would not recommend to anyone.

We've used Paul Jarry plumbing and heating a few times. They are patient with my questions ; taking…read moretime and care to explain all needed to help me feel I understand what is being done. Great crew . They are efficient and very knowledgeable about their job

We had a completely frozen house with more than 20 burst pipes in January. Brad and Jim came out…read moreand quickly installed a new boiler and repaired the pipes. Their work was timely and complete. Unfortunately, the boiler was defective and they advocated for us with the distributor and were able to get us a full replacement through warranty. While this whole episode was colossal bad luck, having this company help us to get back to normal was a bright spot. We're very grateful for all the help. Showed up on time or slightly early, excellent communication and completely professional work. Thanks Brad and Jim!