everything went very very well, first rate customer service no being rushed, just a welcoming…read moreatmosphere inside and they have Everything You will Ever Need, a real "One Stop Vape Shop" plus all essential needs.. highly recommend Rhodium Smoke and Vape on a sliding scale of 1 thru 10 1 being the worst 10 being the Best Ever I will give this store a 12 why a 12 because these guys go the extra mile for their customers... THANK YOU Rhodium

I can't write this because my eyes are full of tears. Happy tears. I stumbled across this place…read moretoday and truly am so glad I did. Walked in to get an item and the gentlemen Andy working could just tell I was not having a great day. He was so welcoming. Literally his only concern was to get me what I needed but more importantly to get a smile out of me before walking out. I walked into this store not caring about anything in my life anymore. Moral of the story. Just being a good good human and being real, can really save sometimes life. Truly. Thank you.

Again I will recap my story from the other Up In Smoke store reviews. Yes the Up In Smoke stores…read moreare family owned and operated by my guys Mike and Murad. I used to chat with Mike at the store he managed on Bristol Ave formerly. Now today I got the story straight from the crew at both locations and my guy Johnny at the location here on Newport Blvd North and Wilson in Costa Mesa. First, make sure that you're headed north on Newport Blvd back in the direction of Santa Ana. Then just past 23rd Street you'll see the stop light at Wilson. The center is immediately on the right, be careful as the parking lot is rather tight. Also there's the 7/11 right next door. My guy Johnny was also super nice and accommodating when I asked him if I could take some pictures. One thing I noticed was that this location also has a good selection of Kratom from various brands. Really nice to add to your coffee or in a protein shake. Also this location has a cool Zippo lighter display with a decent selection of cool lighters. A slightly larger selection of Hookahs than the Newport/Balboa store. Everything else is solid and quite comparable to the Balboa store. Fantastic service whichever locations you might find yourself visiting. What I personally like is that these are family owned and operated, veteran owned, and have provided the community around Costa Mesa, Newport, Irvine, area for over a couple of decades now. You can't go wrong with stopping by any of the stores, they have exactly what you need and the best crews in store there to help you get exactly what you want. I HIGHLY recommend the Up In Smoke stores whichever location is nearest you. Enjoy!!

"Congrats, You Lost a Loyal Customer Over a $1 Water Bottle!"…read more I've been going to this smoke shop for TWO YEARS, dropping enough cash on vapes and juice to probably fund the owner's next vacation. Easily over $2,500 in clouds of fruity smoke. So imagine my shock when one of the owners comes sprinting after me like I'm shoplifting diamonds... over a ONE DOLLAR WATER BOTTLE. Mind you, they've given me water for free before. But suddenly, this $1 bottle must've been liquid gold. The look of pure existential frustration in the owner's eyes was like I'd just asked him for his firstborn child instead of a sip of Dasani. I guess loyalty means nothing when they're counting pennies. So here's the deal: Thousands spent on vapes? Check. Loyal customer for 2 years? Check. Free water bottle? DENIED. I hope that $1 was worth it, because you officially lost a customer who practically pays your electric bill. I'll be taking my vape habit (and my thirst) elsewhere. P.S. Next time, maybe save the Olympic-level sprinting for actual shoplifters... not your regulars who keep you in business.

I bought a pipe here (different location in the Mall, I believe) in 1981. Although I live in Los…read moreAngeles, the trip to The Tinder Box at South Coast Plaza is worth the trip. Friendly and knowledgeable staff, great selection of pipes, tobacco and smoking accessories, makes this my go-to pipe shop.

Stumbled upon this gem while waiting for another store to open. I'm glad I did…read more I have been buying our golf cigars from places like Total Wine etc. The two gentlemen working were very polite and inviting. I believe one of them was the owner. Prices are decent considering it is a cigar shop, however their selection is pretty extensive. Ranging from R&J, to David off, to Monte Cristo and Cohiba. Unfortunately the parking makes this place a hard sell on weekends, but not bad if it's a weekday and the structure is empty. I would definitely return if I had time to plan a trip here

amazing customer service, big variety for vapes and Gummies and Tabak thank you for amazing…read morecustomer service Marco

I've been a loyal customer of this shop for over two years and have spent thousands of dollars…read morehere. But after what happened on August 3rd around 12:30 AM, I don't know if I'll ever come back. I bought a vape two days ago and didn't try it in-store because I was in a rush--I'm a driver by profession, and I had a passenger waiting. I drove all the way from Orange to Costa Mesa just to buy from here, even though there's a much bigger smoke shop right next to my house. That's how much I've trusted this place. But when I tried the vape, the flavor was completely off--like it had gone bad or was defective. I came back expecting a simple exchange. Instead, I was met with attitude and zero help. I also noticed the prices have become ridiculous. A pipe I've always bought here for $2 suddenly cost $5. A large Newport butane gas was $10, and another gas I can buy anywhere for $4 was sold to me for $7. It really feels like I was being taken advantage of. This shop is right between two bars, across from Triangle--this location should be packed with people. But maybe this is why it's not. The owner of the leasing space should take a good look at how the business is being run and how regular customers are being treated. This is not how you treat someone who's spent so much money and still chooses your shop over many others. If management is reading this: I'm still holding on to the faulty vape. Do the right thing and make this right.

Freddy and the rest of his family that run this smoke shop are the absolute best. I've come here…read moremany times and every single member of their family is nothing but nice courteous, professional, and helpful. They take their time to go through the product with you to make sure that you're getting the right thing. I can't recommend this place enough. There's too many smoke shops out there that don't take care of customers as good as they do highly recommend.

New cigars coming to the shop. Time to light up with a sip of cognac. Top cigars in the area.read more

Great place with great selections!! I'm a vape user, I used to smoke VUSE, and I had a brief…read moreconversation with Mo and Megan regarding any recommendations and they were awesome!!!. They took the time to tell me different options that were better price value and had more flavor options. Their customer service is above and beyond!! If you are looking to try something new, or you know they have the product you want, stoping here is a MUST!! You won't be disappointed. Parking is easy and they have a large selection of everything!!

This place is very nice and they have a clan shop with good prices. Snd great customer service…read more Come check it out

This place has been a well run mainstay for a while. Very friendly and knowledgeable staff. They go…read moreout of their way to make sure you get everything you need. And now even things you wouldn't expect like Pokémon cards. lol. Couldn't recommend a store more. Shout out to select vape

I used to only go to one place I was very particular about who I bought things from. I met the…read moreowner Matt and I've stopped going to my regular place since. Matt is always so welcoming and helpful when it comes to things I like or need. I can ask him to order things if he doesn't have them or is out and he almost always can accommodate. The store is welcoming, friendly and honestly my favorite place to go to. I'd give them a 10/10 for selection, service and truly just be a chill place if you're looking for a new shop I'd highly recommend coming here Matt's awesome!!!

The Fair Oaks Cigar lounge is in a shopping center with several boutiques and French oriented…read morebakeries and markets nearby. The lounge has a main area up front and the lockers are to the back on the left. Further back is the clean restroom with a few comical stickers on the toilet. The humidor on the right offers a decent selection and one can find something to suit your tastes. Prices are a tad above average, but the greatest attribute of Fair Oaks is the laid back atmosphere and lack of pretense. This was my first time at this lounge and everyone was sociable and not stand offish. I had just come off a flight across the country the evening before and it was great to relax and enjoy a World Cup match on the flatscreens. 3.5 stars

I was out of town and found this cigar spot. When I entered I was greeted by staff. Staff were nice…read moreand very friendly. The humidor was filled with great selection of cigars. The cigar I smoked was phenomenal. The cigar shop also has a spacious lounge. The place has a great selection of cigars for a reasonable price. If you are in Newport Beach looking for a spot to hang out and smoke cigars this place is a good spot.