I went in to have my thick Lcn fixed. If possible. Helen helped immediately. Filed them down and would not take money. Now that is a smart business woman. I will definitely be back to this beautiful salon. Helen is a wonderful tech wonderful business person and knows how to treat customers the best clean professional salon read more

I just went 2 days ago, and paid $69 for a manicure, pedicure and short massage. The girl doing my nails cut my cuticles jagged. Not smooth at all, I'm looking at my nails and after one day that passed the manicure looks like it needs to be done again! I paid a lot, but this time the service wasn't good. She used some cucumber (nasty) cream on my arms and legs. I told her I didn't like it, but she kept rubbing it on. I don't like to insist, but I finally had to come right out and ask her to please stop applying it to my skin. She wasn't my regular person; this is why ppl stick with who they know. I'm not glad that I went 2 days ago. And I tipped! read more

They are really great at giving a first-rate mani/pedi. I can't really speak to their waxing, but the first time I went in for a pedicure, Queenie did a fantastic job getting rid of all my terrible calluses. And the manicure was great and lasted for days. I went back last weekend with my mom and all my bridesmaids the day before my wedding. They were extremely accommodating, treated us like very special guests, and were very attentive. They took great care of us. My manicure is still going strong and my feet are in great shape days later. I'll be coming back for a long time. read more

I majorly disagree with these reviews. I love this place. Everyone is so friendly, and I do not go to get my nails done, I go to have a nail experience. They play relaxing music, not annoying pop techno crap, and they go above and beyond to make sure you are having a relaxing experience. They offer water or tea every time, they open new utensils for every customer, and my manicures and pedicures are always done to perfection. Yes it costs a little extra but you get what you pay for. If you want a crappy mani pedi and a nail infection you can get that all over Brooklyn. To the other reviewers, I have never heard of anyone getting a Brazilian wax job at a nail spa anyway. Try walking across the street ladies. read more

Great place. Sweet staff, usually able to accommodate walk ins. Eyelash extensions are super affordable and last a really long time. Helen the owner is usually there and provides excellent service and care. read more

I used to love these gals when they were at H & L, but it's all gone bad at Shanghai. They are overpriced, try to sell you unnecessary treatments, and are were rude to my young daughter. There are too many nail salons in the neighborhood to patronize this one. Later, Shanghai. read more

I always get my eyebrows waxed by Helen. She knows what she's doing, I am in and out fast and the place is new and clean!

Becky does the most beautiful eyelash extensions. I wont go to anyone else. I have also recieved a great facial here. Julie does a great job with waxing. The workers are very professional, the place is very clean and peaceful. Check out their constant promotions too read more

I recently came in with my boyfriend for a two pedicures, a reg mani, a gel mani, and massage. It was an enjoyable experience, and we were satisfied (for the most part) with our services. My biggest issue is this whole callus removal pedicure that they kept pressing on us. I don't have calluses, and all my feet needed was a good scrubbing to smooth it out after 2/3 weeks of not having a pedicure. Because they want you to purchase all these extras (mind you we spent $125 + $30 in tips) they don't scrub your feet; half assed scrub job is what I'd call it. Had to tell my pedicurist Angela to please smooth out my feet, and she only did one foot. It also doesn't help that the "pumise" stone used is rough so it doesn't smooth it just makes underneath the feet more rough. All nail salons I've been to have done this, so Shanghai isn't the only one. We will be back since that isn't reason enough to NOT return, however I'll be coming with my own pumise stones in hand. read more

I usually don't write bad reviews for places but my girlfriend was so upset with this place I had to write something. This was my first time getting a mani/pedi so I didn't really have any expectations. They charged us 37 a piece which is pretty high so we thought we would get better treatment. Mine wasn't bad was a little rushed but my girlfriends was nowhere near what she thought it would be. They did here nails while they did her feet to try and save time but butchered the heck out of it. She had to ask for them to do her cuticles and didn't even soak them before( and even though I've never had my nails done, I even knew this should have been included). Her nails weren't cut evenly, didn't clean underneath them, and they didn't buff them at all. They charged extra for callous removal(6 dollars which is ridiculous) and didn't even spend time on hers. Mine was smooth but here's were still rough. Even though she got both sets painted she was still done way before me. The girl tried to charge extra to massage the lotion in even thought the woman did it for me for free. We tried to pay with card and they said it would be eight dollar charge. We had to go across the street to get money and when we left they stopped her and said she forgot to tip. Save your money for a place that is worth 37!! read more

I really wanted to like this place, but even though the price was high for a mani-pedi, the manicurist still asked me at every turn if I would like a pricier upgrade, which was really annoying. She also wasn't very good, and cut my nails too short even though I asked her not too. I would have been fine with the place if I had walked out with a good mani-pedi but I left having paid a lot for a mediocre job and a not great experience. I won't be going back. read more

My gel manicure looks great - very precise, they have an awesome color selection, everyone was super kind, the woman doing my nails even flipped my kindle for me when my hands were being pampered. Thanks! I'll be coming back for the next round. read more

I went here for a leg wax. I'm not expecting a world class leg wax at a nail salon, but I am expecting a decent job. They missed a lot of hairs and there was a ton of wax stuck on me when I left. The wax wasnt hot enough either and it pulled on my skin when they applied it. She didn't made any effort to remove the excess wax except handing me a tissue after. I won't be returning, there are cheaper and better quality options in the neighborhood. read more

Nice spa for a pedicure and foot massage after a lot of walking. The place is clean and they seem to follow good hygiene practices. The staff was friendly and didn't push the upsell too hard. They charge extra for buffing the nails and for callous removal, which has always been part of the price at other places I've seen. And the massage chairs were awesome. My main complaint is the big screen TV showing a bloody action flick - "Machete." Fortunately, there was no sound, so I just closed my eyes most of the time, but WTF? Not cheap, but it was worth it to get my tired feet back in shape. read more

love this place! Price is a little more than some places but they do a great job. Super attention to detail. Quiet and relaxing. It's new, clean and really big. Daytime oasis from hectic NYC life! read more

Please do not waste your money and get anything done at this spa. I have been a loyal customer for over 4 years before they opened Shanghai Spa. The owner is very very greedy with ZERO customer service. I had prepaid for my laser hair removal sessions in advance and had to travel for at least 8 months. I used only 3 sessions out of the 6 already prepaid( i had bought 3 packages of legs, full Brazilian and underarms)... so you do the math. When i called for one last appointment before i leave NY the owner was in China and didn't allow anyone to use the machine. i asked if they can give me refund for partial of what i had prepaid not even the whole refund and their answer was, they will NOT refund any of the money at all( Note:they called the owner in China and got back to me). Not only that but the sessions that i got were really bad barely noticed any results, my friends had gone other places and saw major results after 3 sessions. What a waste of time and money! Please do yourself a favor and not go there, they rush thru any service given what you pay for. read more

I'm a massage type of guy, I came to this place few days ago had one hour massage after the massage they let me use the steam room for free! Also their customer service was just fantastic green tea, snacks all the young ladies greets you with a sweet smile. the music they had on was so calm and relaxing. Even though it's pricier than other places but definitely worth it. read more

I've been going to H&L nail spa & now ShangHai Spa for over four years. I've always received great service with their awesome hospitality upon entering. The employees & owner Helen remember you & what you most frequently get so in return all you have to do is walk in & they're already setting you up. Since I've been going to this spa, I will only let Helen do my eyebrows. Service is phenomenal & four years later, I am still returning every weekend faithfully. read more

Unhappy customer. Mediocre pedicure at best. Rude staff. They try to "upcharge" for everything. Not relaxing, soothing or enjoyable.

Great atmosphere. Helen and her staff are very nice and attentive. The prices are higher compared to other quickie nail salons but you get your money's worth, especially if you choose one of their many packages. read more

I love this place! Although they are on the pricey side, I always leave satsified feeling pretty and relaxed. Their gel mani was amazing it last for 3 weeks and the only reason I took the color off was because my nails had grown so much. Worth the extra money when you want to pamper yourself. read more

I Love Shanghai Spa! Helen is the best and the manicurists there always do a fabulous job. The quality is the best in park slope, trust me I have lived in the neighborhood for over 15 years and have tried most of the Nail Salons in the area and no one comes close. To those that say Shanghai Spa is rude and unprofessional I would please ask that you check your own rudeness. I was in the salon a few weeks ago and a customer made all of us so uncomfortable ranting over $3. Could not believe it! Helen and staff are always so generous, calm and polite. read more

$18.50 for eyebrow and lip threatening with extra cuts in my face? no thank you...AWFUL!! I went yesterday and I want to go back and complain..this people don't know what they are doing...awful!! read more