I came here after a long road trip and they were really nice, taking the time to walk through…read morevarious options. ​ They also offer a variety of daily specials such as 15% off M-T from 8-10 am, 20% off Super Clean packages on Tuesdays, 20% off on Wash and Wax packages on Wednesday After selecting a package, they were able to get my ride looking great again within an hour and a half. Great hand wash and attention to detail. They also offer a lounge area inside if you choose to wait. Overall, definitely a great option for those looking for a quality hand car wash!

Made an appointment online for a full detail of an SUV. The package option was for an SUV/Van. When…read moreI got there they upped the price and said "that's a large SUV". Larger than a van? I went back and checked the website and there is no option for Large SUV. Liar. And then they said I had to leave my vehicle there for 8 hrs when the website said 5. 5 hrs is a big enough chunk but I scheduled around my obligations based on that. Bait and switch all the way around. Low class. Left and will go somewhere else.

This is the longest car wash in the history of carwashes. I love a clean car but 2 1/2 hours is…read moretoo much. I just don't have that kind of time when the car wash is $80. They did a good job but the time expended was ridiculous. Sorry - I so infrequently give bad reviews.

$90 SCAM just wanted to start off by saying this by far has been my worst experience yet at a car…read morewash . I Came to Wash my truck at brio hand car wash like every weekend I come this, I ask for a $60 q tip plus air refresher they take Long of course because it's a weekend I understand but once I came closer to my car I could see how dirty they had left it like if they had just sprayed water and let it dry my door my hood my windshield my seat dirty . I did come here every weekend but this , this was too much I was extremely frustated waiting 2 hours for a dirty car. I Hope Managers at this location will take a closer look at this this is very unprofessional I asked a cleaner why it was dirty there she tried to Clean my door with a towel and then I pointed out the hood still maintained dirty. did see a couple cars with water spots all over I'm not coming back to this location.

Here's my impression after my first visit. Overall, they did a pretty great job. For roughly the…read moresame price as a basic hand wash just down the street, they also treated my leather and did a lite detail all throughout. The hangup was the front end. It looks like they totally missed the whole grille, bumper, and headlights. Tons of bugs and gunk all over it. I'm gonna be generous and say three stars, and give them another shot. The price is right, and the other parts of the car looked great. But I'll be inspecting before I leave next time.

Great service! I brought my kid's minivan which has been hauling 3 grandkids and has seen plenty of…read morespills, etc. I opted for the Red Carpet treatment which included wash, wax, vacuum and cleaning of all interior surfaces and tires. The van looks fantastic, like new inside! Don't be deceived by the pretty sparse appearance of the place, the young man who serviced the van did an awesome job and was very pleasant to deal with--we both laughed that this car definitely needed a deep cleaning and he did a great job!

I too have been using this car wash for many years. Every once in a while, yes there's a smear or…read moretwo, but in general they do a really good job and it's not overly expensive. And of course, if you look at your Vehicle point something out before you leave, they jump all over it.

I've used Eagle Hand Car Wash many times in the past and have always enjoyed my experiences there,…read morewhich is why this situation has been so disappointing. They definitely lean more on the higher-end side for car washes, but I haven't minded paying more because I expected better care, attention to detail, and customer service. The washes themselves are done well and the location is convenient, which is why I continued going back. After my visit on 3/31/26, I discovered a tear in the leather on my center console that was not there before the wash. I reported it immediately at pickup, staff took photos, and I was told the claim would be submitted to their claims department. What has been frustrating is not just the damage itself, but the lack of follow-through afterward. I've spent the last three weeks repeatedly calling for updates and each time I'm told I should hear something "next week," but no actual resolution or communication has happened. For a business charging higher prices for hand wash services, I expected better accountability and customer service when an issue was acknowledged by staff at the time of service. The damage is a tear through the leather surface, not a small scuff, and I've already had to obtain repair estimates on my own. I'm still hoping management will step in and resolve this properly because I would prefer to update this review positively if the situation is handled professionally.

Amazing work every time I go. They have the Jeep looking pristine and brand new againread more

We've been getting our cars washed here for years. Excellent Service and fantastic work !read more

Best car wash I've been to in Houston, hands down. The car wash does everything by hand, no machine…read morescratches. Got a wash and detail and my car came out looking brand new. The staff were phenomenal, every single person was friendly and clearly took pride in the work. They've got free WiFi and a waiting area with a window so you can watch your car get cleaned while you do work or relax in the AC. Great spot with exceptional results. If you're in Houston and want your car taken care of, this is the place to go!

Great place with attention to detail that will leave your car in tiptop shape - no wonder there is…read morealways a line! Recommend arriving as early as you can. They have a well-kept and comfortable waiting area, plus incentive to enjoy nearby restaurants as they are under the same ownership.

I don't know where to start. Im a native Houstonian just back from Singapore (lived there 10…read moreyears). This has to be the best car spa in the entire city. From arrival to departure the owner was 120% into my vehicle. His staff have it down to an art and he makes sure all is 210%! I left a happy camper and have been back weekly for about 18 weeks. I have never experienced a better result. I am so damn excited to have found this place!! JC

Great experience at Spotless! I got there 5 minutes before opening, and the team was already…read moreworking on a few cars. Faris (the owner?) greeted me with a cordial wave before I even parked the car. He was very friendly and assessed my car's exterior and interior before suggesting which package. When I asked for an engine bay wash, he deliberated for a little and initially offered just to blow off the dust for free but after seeing some caked-on dirt under the hood, we decided to go for it. Love how he didn't just jump to it when I asked about it. :) I loved the clean and comfortable waiting area! Most people waited in the chairs and benches outside to enjoy the cooler weather, but there were seats with tables inside to pull out a laptop and get some work done. WiFi was great too. There were drinks, water, and coffee. Sitting at the window, I could see the cars and teams in action... and they were really hustling! There was definitely a system-- cars directed towards specific areas for different washes, and each team member focused on a specific duty. Everyone seemed like they were working hard. And Faris would walk around to check on each car, scribble some code on the windows to mark the progress, and ensure everything went smoothly. Teamwork at its finest-- very neat! And the actual car wash result? Pretty much spotless! My car was so shiny and the wheels were the cleanest they've been in a long time. There was still a small bit of wiping swirl noticeable on the inside and when I drove off, some water hiding near the side mirrors slid off onto the sides. But no biggie-- I just wiped that off whenever I got out of the car. Payment by card only (although I did see a tip box for cash so maybe I'll use that next time!). Probably not the cheapest wash out there but for how smooth and comfortable the experience is, how friendly the team was, and how clean my car turned out, I'll be back! They also sell gift cards if you want to spoil any car lovers out there :D Thanks Spotless for a beautiful wash! My car will be the shiniest one with reindeer antler horns this Christmas season, hehe~

This is my favorite car wash spot. The service is great, the workers are friendly and efficient,…read moreand they always have fruit and other snacks available while u wait!

These folks do a very god job My car was shiny and clean The price is reasonable The people…read morewho work there are personable and they have coffuanf amenities while you wait They have figured out ways to maneuver around the ongoing work on Montrose I have used them since Midtown Carwash closed