Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

Great Doctor and his Staff are very Friendly and very professional!…read moreAnd always trying to accommodate the patients to reschedule appointments and such!

Very happy I found Dr Gabrielyan as my primary care doctor. He is sharp, attentive, and genuinely…read morecares for his patients. He takes his time to listen and never makes you feel like you're being rushed. His front desk staff are also very friendly. Highly recommend!

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Fantastic, caring, compassionate doctor. She is my husband's doctor and he really likes her (but he…read moredoesn't like doctors). He trusts her and is willing to follow her advice. Her office runs like a finely oiled machine. She keeps appointment times. Her office staff call you back quickly and they care as much as Dr. Adelman does. Her staff is fabulous just like Dr. Adelman! Dr. Adelman bends over backwards to ensure her patients get the best possible care and in the most timely manner. If I was old enough to see her, I would. I asked, but she only takes geriatric patients and I'm not quite old enough yet. But she helped me find a great doctor in the same network. She cares deeply and she listens. I can't say enough great things about Dr. Adelman and her entire staff. They treat you like family.

I've never felt so heard and seen by a doctor as I did when I met Dr. Sera Ramadan. She is kind,…read moreattentive, and truly listens. I've only been seeing her for a month, and I'm already noticing real improvements in my health -- something I didn't think was possible this quickly. Appointments are efficient and respectful of my time. I've never waited more than five minutes, and the Silver Lake location makes it easy with plenty of parking, so I don't have to miss much work. Everyone in the office is welcoming and helpful, which makes the whole experience stress-free. While there is a fair amount of paperwork, it's all handled online through the Spruce app. That means I have my own record of everything discussed in appointments, prescriptions, and care details -- an invaluable tool for keeping track of my care. Most importantly, Dr. Ramadan has been a light during a very dark time in my life. I'm beyond grateful to have found her and cannot recommend her highly enough.

Dr. Ramadan and her team are amazing! I always feel listened to and well taken care of whenever I…read morecome in for my persistent issues. Everyone working in this office is lovely and helpful, so I always feel welcome. Wait times are always short and it's easy to schedule appointments and follow ups. Medication refills are a breeze. Communication is top notch. Overall, I am very thankful for Dr. Ramadan, PA Noel, and all of the nurses who help me when I visit. They've been wonderful in my journey to better health.

For a primary care follow-up focused on cholesterol management, I had some recent lab results…read morereviewed and talked through what they could mean for my overall health. The advice felt practical rather than generic, and the front desk was pleasant and easy to work with.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in…read morerecent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

I have been with Dr. Poladian for several years now, and still continue to get excellent care. I…read moreappreciate her attentiveness to my concerns, her straight forward talk, and her ability to work with me on a plan of action for care. I think it's pretty cool that she has medical students in her practice and she has them come in first to see what's going on, then she comes in with them to teach them, as well as to care for me. (They ask if they can come in prior to doing so, and will respect your request to not come in if you don't want them in the room).

I was Dr Poladian's patient for more than 10 years and she fired me because I wanted to see her…read morerather than her nurse practitioner. Her front staff is not very patient friendly

Very kind doctor Clean office…read moreHelpful staff On time appointment check in Take care if each patient

My interaction with Joe, the office manager, was one of the worst customer service experiences I've…read moreever had. I called to ask a simple question about my insurance after the front desk told me I should speak with him directly. Instead of being helpful, he was incredibly rude and dismissive right from the start. Joe came across like a complete douche -- angry, hostile, and acting like he had a chip on his shoulder for no reason. It honestly felt like he had me confused with someone else because his reaction made no sense for such a straightforward question. I've never dealt with an office manager at a doctor's office who behaved this way. He should not be working at a doctors office where people should be empathetic. He lacks empathy. He speaks as if the patients owe him something and seems critical. When patients are just trying to understand their insurance or get basic information, the least they should receive is professionalism and courtesy. Unfortunately, Joe delivered the exact opposite and left a really terrible impression. This whole office from the doctor to the office manager to the front staff are all horrible and lack customer service. This was the last straw and I stopped going to this god-awful place. There are so many better doctors and their staff out there.

Doctor Garo Karakashian is an amazing, caring, very intelligent doctor . He takes the time to sit…read moredown and talk with you, very knowledgeable, very efficient. Garo Karakashian really makes you feel at home and he really cares for all his patients. A big thank you to him for always taking care of me. Let's not forget the amazing silvana. Everything I walk in Silvana greets me with a smile. She makes sure I'm taken care of throughout my appointment.

If there are a billion stars review, I would rate Doctor Garo that!…read more He is the best Physician in the whole universe! He is the only one that I can trust to take care of my parents. He always go above and beyond in making sure that his patients are safe and healthy. He is easy to talk to because he doesn't only listen but he always speaks from his heart to counsel you for your best interest. He is funny and makes his patients feel comfortable regardless of your age and situation. I trust him because he has proved many many times that he cares and he loves his patients like his own family

In my 65 years of life, I finally found a doctor who is exactly what I have been looking for. She…read moreis perfect! She takes all the time you want to go over ever detail of medications, lab results, general health issues. She is very proactive when it comes to dealing with any issue that you present. The friend who referred me to Dr. Ng literally owes her life to Dr. Ng who diagnosed in very early stages cancer of her kidney, and who is now completely recovered and healthy. You can call her any time of day or night and you get HER, not her exchange. She gives you email and cell phone. The best medical treatment I have ever found. If you go to see her and engage her as your doctor, please tell her that Robert Earhart referred you. And, send me an email at earhartr@aol.com to let me know if you have any questions or how things go. You will do yourself the best favor ever to make Dr. Ng your doctor for life!

BEST. MD. PERIOD! She is totally worth the concierge fee - and u do get great service for that! PS…read moreI only go to female doctors for everything.

I really like Dr. Mitropoulos. Unfortunately, I only get to see her once a year, when I'm *not*…read moreill, and I have to run a list of issues by her. As mentioned in other reviews, she is routinely booked out months in advance. Whenever I'm experiencing illness or injury, I have to see someone else at the practice, and the continuity -- and quality -- of care vastly suffers. For example, I hurt my back at the end of January. I took an appointment with a nurse practitioner because Dr. Mitropoulos had no available appointments. I've been doing physical therapy for the last 3 months (when the prognosis was 6-8 weeks of PT), and my back and pelvis still chronically hurt. I asked to see Dr. Mitropoulos so that we could figure out what was really going on in my body. Her next opening was in August (it's currently the beginning of May). Instead, I saw a male doctor who didn't let me finish a sentence. I mentioned that I was told by the nurse practitioner that my most recent x-ray was "normal." He informed me that it wasn't normal -- that I have mild scoliosis, so that's my issue. He then said, "Lots of people live with back pain. Use a heat pad." He also advised that I don't pick up my kid (My son is 2, so that's nearly impossible.) He then gave me a referral for a pain management doctor. When I handed the referral to the receptionist to schedule the appointment, the pain management doctor didn't have an opening for TWO months. This practice has lost its mind and sense of compassion. How would any one of its employees like to be told that they can't be seen for MONTHS when they're in chronic pain? I left in tears. I felt completely discouraged and dismissed. I don't understand why they continue to accept new patients if they aren't able to accommodate the ones they already have. Between rarely getting to see my actual doctor, and being dismissed by another who I had to see in her place, I'm on the hunt for a new doctor.

GREAT CARE with Dr. Mitropoulos. She listens and cares for you. She takes her time to make sure…read moreyou are comfortable, and you are heard.