The best customer service in town!! Kam and Ashley are beyond wonderful!! I have a very complicated…read moreprescription and they have been so patient and helpful . They have been getting me trial contacts to make sure I pick the best option for me . Kam has helped me so much with getting me contacts on such short notice so I don't run out . Both Kam and Ashley are very knowledgeable and answered all Of my Questions till I clearly understood what I need . also got my fabulous Gucci glasses and they have amazing collection of prescription glasses and sunglasses. My husband and I are so happy to have such reliable and friendly optical and I highly recommend them. Their optometrists are also wonderful and I had a very good experience there too with my eye exam and contact lens fitting . Their prices are very reasonable too. Wonderful place .

I don't know where to start. From The minute I walked in I…read morewas in heaven.. They have such a great selection of sunglasses And the service is amazing. Kam is who I spoke with and u can just tell he actually takes his time and explains what's the best one for you or looks best on you. You get that one on one service when you go in there. They have all types of styles I got to choose From and not only Will I go back when I want another style of sunglasses but I will definitely come back for prescription glasses after another year of school! Haha

The store is located in a very hip area of Venice , Abbot Kinney …read more The owner Chis and his team are awesome. His store offers a great selection of Ray Ban glasses. They offer a personal service with a friendly touch. The store inside is beautiful. There are nice seats outside and anyone is welcome to seat outside. They also offer extended service to repair your glasses. They stand by their service is anything goes wrong.

I recently purchased a pair of Ray-Ban sunglasses from the Newport Beach store on February 22. At…read morethe time of purchase, I was clearly told that I had a 45-day return period. After a short time, I noticed small marks on the lenses, which appeared to be a product issue. On March 14, while I was near Venice Beach, I stopped by the Ray-Ban store there to process a return. Unfortunately, the experience was extremely disappointing. First, the store manager/owner immediately accused me of wearing the sunglasses the entire time, which was simply not true. The glasses were barely used, and the marks were the reason I came in. Second, he even attempted to clean the lenses himself but was unable to remove the marks, clearly showing that the issue was with the product itself. Third, he complained that he would be "taking the hit" because I was returning the sunglasses to a different Ray-Ban store, which should not be the customer's concern if the brand offers a 45-day return policy. Finally, he claimed that their system was not working properly and refused to process the return, leaving me with defective sunglasses and no resolution. Overall, this was a very disappointing customer service experience. Ray-Ban markets itself as a premium brand, but the service I received did not reflect that at all. Experiences like this make customers seriously consider switching to another brand.

Amazing service and they have an amazing selection here. I come here every year to restock my…read moredesigner sunglasses because they have the best value.

Everything here is amazing like top designer product. The value there is amazing it's been there…read morefor so long and is still rocking

I just went to Morgenthal Frederics for the first time yesterday. I was impressed by the service…read moreand selection. Sloane Molot, optician was excellent and provided personalized care which revealed her expertise both in fitting eyewear and providing advice in selection.

Sloane was my optician and she was excellent! I highly recommend Morgenthal Frederics.read more

I lost my glasses this morning. Dr Irina Yakubin made time to see me same day, and Rebecca, Emelia…read moreand Andy treated me like an old friend. Did not pressure me into buying the most expensive frames, just asked what I wanted and what style and gave me lots of choices and a few recommendations (because I have zero style sense!). I DID end up spending a fair amount of money because (of course) I chose not one but two sets of very nice frames and progressive lenses with tint. They made me one pair of reading glasses while I waitied, and the progressives will take a few days. Don't go anywhere else!

Needed a repair and shopped for some new frames. The girls at Montana Eyes were extremely kind and…read morehelpful. Would highly recommend for the kind service and great selection. Parking in the back too!

Morteza was an absolute lifesaver and so so kind. I was in LA for a work trip and forgot to bring…read moremy contacts - he provided me samples the closest to my prescription and did not charge me. Would definitely recommend Optometric Cafe for any eye care needs.

Morteza was so kind and was able to fix my designer sunglasses on the spot. Would absolutely…read morerecommend!

I haven't shopped DITA in several years but randomly found this store and was welcomed warmly by…read moreChad who has great taste and intuitively knew which frames would look best on me. Also, there are a ton of options for optical that he explained and that I never would have considered otherwise. It was a great experience because of Chad! A+

This is the worse glasses company there... This is the worse…read moreglasses company there is. I'm not suprised that they have such bad stars on here already. It's a bad company with overpriced shitty glasses. I had the customer service too and hate the owner at the West Hollywood store Chad. The glasses broke as soon as I got them home and the owner Chad is a POS and wouldn't return them or help me out. Waz the sales associate said I could return them within 7 days. And I did. He told me to talk to to corporate. I talked to corporate and spoke to Jason..and he told me "the company does not most likely return glasses ever". I'm like well it was in the 7 day period. I'm sorry but please DONT BUY FROM THIS SHITTY GLASSES COMPANY ! The glasses suck and arnt worth $600 and the Manager Chad is a pos and they have horrible management at corporate! I hope Chad and Jason get fired ! I also had sent an email to Chad and he just flat out ignored it for a week. Like what an horrible salesperson. Sales hungry and horrible customer service. Then they were arguing and telling me I couldn't return anything when he just ignored my emails. Fq thus stupid glasses company. I can't wait for the day they are OUT OF BUSINESS! And please someone let me know when Chad and Jason get fired and let go because they are complete con artists and are conning people into buying these crappy glasses and not caring about the customer and taking care of they're needs. This stupid company is money hungry and not helping towards its customers! And these are shitty glasses ! They break instantly ! I could give negative 10 stars I would! What a shitty shitty glasses brand! Don't be conned like I was! And please whatever you do...boycott ever buying this crappy brand ! You won't be happy!

David and Bryan are fantastic humans at this hut of sunglasses. They are patient, knowledgeable,…read morefun, and have awesome shades at great prices. Definitely a great place to find your glasses.

I thought long and hard writing this review on the store I kept going back-and-forth, not wanting…read moreto leave such a negative review, but the sour taste in my mouth lingers. I went into the store to return some merchandise. Obviously it's never good for a Store to do that right? I expressed to him that I had to return it even though I loved it because I lost my job now instead of having remorse or oh I'm so sorry attitude, Is there anything I can do to help you? Provided no sympathy actually was annoyed doing the return and at the end of the day he didn't provide all the receipts I had to ask for the last one because he left one out. I don't usually leave negative reviews but if you deserve it you know what's coming to you, so I hope corporate you read this because This guy's head is in the clouds being in a retail position and especially catching that Beverly Hills vibe. Next time be nicer to your customers maybe they'll return them from your store.