Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

Computer Medics of SW Florida are the BEST!!! They are professional, caring, efficient and practice…read moregreat covid safety procedures. I am so impressed with this company and especially my tech Ori Gershon. So honest and truly knows how to repair or suggest buying a new computer. They are Applie tech certified which says a lot. The best of the best - TY Ori for taking care of my computer and saving my info . Regards a Very satisfied customer Sharee T.

The techs at Computer Tech know their product. I appreciate that they answered all my questions…read more I know it is done be right when I walk out the door. It is great to have a computer place I can depend on, every time.

I mainly interacted with Alex but Scott also did a great job. Alex gave a fair assessment of my…read morecomputer, what was wrong with it, and what he would do if he was in my shoes. He also gave a recommendation for a used computer that he was refurbishing. I absolutely love my computer that I purchased from them. I feel that they are trustworthy and deserve of a 5 star review and my business from here on out.

Avoid Creative Computer Solutions if I couls give it 0 stars I would…read more If you are considering bringing your computer to Creative Computer Solutions for computer repair or a custom PC build, think twice before leaving expensive equipment here. My $13,000+ custom water-cooled gaming PC sat in their shop for weeks with almost no communication, repeated missed completion dates, and constant excuses. In the end, when I refused to pay for unfinished work, the owner told me to "take my stuff and get the fuck out of his store." I originally dropped my computer off at Creative Computer Solutions on January 22 for a diagnostic and was told I'd get a call within a few days once they figured out the issue. A week went by and I heard nothing. I called the shop three days in a row before finally getting someone on the phone who told me the system needed a new motherboard. Since I was already replacing that, I decided to replace the case as well and move forward with a custom water-cooling build. I brought the new parts to the shop on February 12, and Alex told me the build would be completed within 24-48 hours. Instead, it turned into weeks of missed promises and almost no communication. After another week with no updates, I tried calling the shop again and could not reach anyone. I texted through their system and received only automated responses. I have screenshots of every message showing the lack of response. Eventually Alex contacted me and apologized for the communication issues, saying it's something he struggles with personally. He then promised the computer would be finished by Friday. That Friday he texted until around 6:30 PM saying he would stay late to finish it. I told him I would arrive around 8:30 PM after work. I texted him on the way there and received no response. When I arrived, the shop was completely dark and closed. I was then ghosted until the following Monday or Tuesday. From there the same pattern repeated: more excuses, more promises, and more missed completion dates. I was told the system would be finished Thursday, then Friday, then Saturday, and none of those deadlines were met. When I finally went into the shop the following week, the workspace was in complete disarray with parts and tools scattered everywhere. My computer was still in pieces and nowhere near completion, despite being told multiple times that it was almost finished. In fact, none of the water-cooling tubing had even been run yet. The employee working there couldn't even get ahold of Alex either and mentioned he regularly has to deal with situations like this and ends up taking the heat from customers. After even more promises, I was told again that the system would be ready for pickup the next day. When I arrived at 3 PM, I was told it needed another hour and a half. I left and returned 2 1/2 hours later, and the computer was still in the exact same condition. After waiting two more hours, Alex texted again saying he was too sick to finish it that night. He then asked if I wanted to take the system and "settle up." The agreed price for a completed job was $200, yet he attempted to charge $300 for unfinished work. When I refused to pay for an incomplete job and began packing up my own parts, he told me I could not leave with my equipment. When I said we could involve the police if necessary, his response was to tell me to "take my stuff and get the fuck out of his store." After weeks of delays, missed promises, ghosting, and excuses, I had no choice but to take my unfinished custom PC and will now have to pay another professional to complete the job.

Excellent customer service, very attentive to the needs of our business. Great and thorough follow…read morethrough. Highly recommend!

Great service I went in here and they fixed my controller for free. I highly recommend checking…read morethis place out they are very professional and reasonable.

I paid in full upfront based on clear verbal agreement about my computer repair. Once the payment…read morewas made, communication dropped and the company refused to follow through on parts on what we had discussed and agreed. Efforts to resolve the issue went unanswered. Not the level or transparency I expected.

I hired this company to do my company's documents and they have been amazing to work with. Neyva…read morehas been very helpful and knowledgeable. I recommend them to many people and they all love her services and reasonable pricing. Their service is top notch and they meet deadlines. I would highly recommend.

fast and reliable. staff was friendly And knowledgable. My employer received results in hrs…read more Recommend 100%

I am not at all a tech savvy person so helping me is a challenge. And the problem i brought to…read moreRyan was way beyond my capability to resolve. It struck me early in the conversation that Ryan "got me" and understood what I felt was the problem. Turned out this issue did not have an easy 1 - 2 - 3 solution. It was complicated, really complicated, dealing with the tech people of one of the big commuicaton companies (we all know what that's like to tackle with, major headache). But Ryan hung in there every step of the way and had conversations with the agents I would have had no idea how to do. (Knows the lingo so he could move things along). All to say, I think Ryan is a good starting point when you've got an electronic challenge. Give him a whirl.

If this business does not have a 5 star review there is a reason. My colleague and I have started a…read morenew business, BockTek LLC located in Fort Myers, Florida. We do phone and computer repairs along with Web Design. All certified. We also offer classes for people who are not as technology advanced as others. Feel free to give us a call at (239-355-2702) or doug@bocktek.com