Avoid Creative Computer Solutions if I couls give it 0 stars I would…read more If you are considering bringing your computer to Creative Computer Solutions for computer repair or a custom PC build, think twice before leaving expensive equipment here. My $13,000+ custom water-cooled gaming PC sat in their shop for weeks with almost no communication, repeated missed completion dates, and constant excuses. In the end, when I refused to pay for unfinished work, the owner told me to "take my stuff and get the fuck out of his store." I originally dropped my computer off at Creative Computer Solutions on January 22 for a diagnostic and was told I'd get a call within a few days once they figured out the issue. A week went by and I heard nothing. I called the shop three days in a row before finally getting someone on the phone who told me the system needed a new motherboard. Since I was already replacing that, I decided to replace the case as well and move forward with a custom water-cooling build. I brought the new parts to the shop on February 12, and Alex told me the build would be completed within 24-48 hours. Instead, it turned into weeks of missed promises and almost no communication. After another week with no updates, I tried calling the shop again and could not reach anyone. I texted through their system and received only automated responses. I have screenshots of every message showing the lack of response. Eventually Alex contacted me and apologized for the communication issues, saying it's something he struggles with personally. He then promised the computer would be finished by Friday. That Friday he texted until around 6:30 PM saying he would stay late to finish it. I told him I would arrive around 8:30 PM after work. I texted him on the way there and received no response. When I arrived, the shop was completely dark and closed. I was then ghosted until the following Monday or Tuesday. From there the same pattern repeated: more excuses, more promises, and more missed completion dates. I was told the system would be finished Thursday, then Friday, then Saturday, and none of those deadlines were met. When I finally went into the shop the following week, the workspace was in complete disarray with parts and tools scattered everywhere. My computer was still in pieces and nowhere near completion, despite being told multiple times that it was almost finished. In fact, none of the water-cooling tubing had even been run yet. The employee working there couldn't even get ahold of Alex either and mentioned he regularly has to deal with situations like this and ends up taking the heat from customers. After even more promises, I was told again that the system would be ready for pickup the next day. When I arrived at 3 PM, I was told it needed another hour and a half. I left and returned 2 1/2 hours later, and the computer was still in the exact same condition. After waiting two more hours, Alex texted again saying he was too sick to finish it that night. He then asked if I wanted to take the system and "settle up." The agreed price for a completed job was $200, yet he attempted to charge $300 for unfinished work. When I refused to pay for an incomplete job and began packing up my own parts, he told me I could not leave with my equipment. When I said we could involve the police if necessary, his response was to tell me to "take my stuff and get the fuck out of his store." After weeks of delays, missed promises, ghosting, and excuses, I had no choice but to take my unfinished custom PC and will now have to pay another professional to complete the job.

I dropped off my SPARE computer and asked them to put their virus protection (Emsisoft) on it…read more After charging me $150 and picking it up, I tried to do a scan, but couldn't because Emsisoft was NOT on my computer. If it isn't in your "Programs and Features", it's NOT on your computer. . Plus if you have Emsisoft on your computer, it will ALWAYS let you scan it. That's what you're paying for. I do have my MAIN computer's virus protection from these people and I never had a problem before. . Otherwise, their service has been good. But this time is different. . He says they don't allow any new people to scan their own computers because it causes problems. That's a lie. If I had the Emsisoft on my computer, I WOULD be able to. I've called and texted them about this but they just won't reply. . Are they just trying to steal that $150 from me? . Seems like it. Very un-trustworthy. . When you pick up your item from them, make sure you try it out before you pay them. I'm so disappointed. . I really iked them until now.

I will start by saying I don't post many reviews, except when I have a horrible experience with a…read moreproduct or service and want to help others from experiencing what I have had to endure. This company started with professional service and recommendations. After 3 years of using this company in multiple residential and commercial locations, their service has declined. Upon hiring them to install a whole-home camera system (which they recommended as the best), 30% of the cameras started failing (they only replaced 2 of the 4 failed cameras). They abruptly stopped servicing what they sold and installed. The owner's response is, sorry, get the warranty parts directly from the manufacturer and do the work yourself. Buyer beware, don't hire this company unless you are willing to figure out the problems you are left with yourself.

Rick and the staff at Smartekz are very very helpful. They are trustworthy, fast and efficient…read more They are so knowledgeable about troubleshooting-they know just what to do when I need them most. I can't thank you enough.

Excellent tech service, rescued my data when disc errors repaired. Good guys! Recommend without…read morereservation.

Stephen saved my skin! I was about to lose a profitable job after damaging an expensive component…read moreon my computer when I called Computer Medics in hopes of a last minute miracle... and much to my surprise, they delivered! Stephen took the time to research my problem and walked me through the solution. Within minutes my crisis was resolved. I was spared the expense of a new motherboard and the loss of considerable income. Thank you Stephen! Rarely do I write reviews, but I am highly impressed with Computer Medics. They have earned my business.

Computer Medics of SW Florida are the BEST!!! They are professional, caring, efficient and practice…read moregreat covid safety procedures. I am so impressed with this company and especially my tech Ori Gershon. So honest and truly knows how to repair or suggest buying a new computer. They are Applie tech certified which says a lot. The best of the best - TY Ori for taking care of my computer and saving my info . Regards a Very satisfied customer Sharee T.

I dropped my phone in the toilet and it stopped working. The screen was broken also. My friend…read moresuggested this place it was right around the corner from my house. The gentleman greeted me and told me in two minutes he could take a look and see if it was fixable. He was able to replace the screen and give me a new battery and the phone is working great again. The repair cost $199, Saved me about $1300 for the cost of a new iPhone. Very grateful to know I don't always have to buy a new phone when I have an issue. Will return if I ever have a phone issue. Awesome service and quick turnaround.

This place was amazing. Really knew what they were doing. Honest and really low prices.read more

I work as the IT director for a local, medium-sized jewelry designer. I have tried many other IT…read morecompanies, and time and time again have always been disappointed by poor service and delayed responses. No so here. For the past three years we have used Greenwire for support of our many CAD workstations and multiple servers and have only been treated with the utmost respect by their experienced technicians that that actually show up on time and get the job done right. Furthermore, their extensive knowledge and guidance was absolutely vital during a recent major remodel of our offices. From planning to pulling cable and setting up a new server and phone system they handled it without making me feel like we were being oversold or belittled by eggheads. Greenwire is hands down, the best IT company we have worked with and I will continue to work with them for years to come.

Greenwire provides great professional service I definitely recommend it! They fixed my laptop…read morecheaper and faster than what the other companies quoted. The employees are very knowledgable and I didn't feel like I was being ripped off!

Was looking to sell a PC that's been sitting around my home unused. spoke with someone in the cape…read morecoral location who was very pleasant and informative. I was advised to reach out to the manager to get a quote. The manager was very short then even ignored my message.

Laptop repair hacked for Myers fixed. They purchased my tablet recommended, fast repairs thank youread more

PC Group, Joseph & all the employees were pretty amazing when helping me over the course of several…read moreweeks. They installed new programs for me & got my laptop running faster & better than ever. The prices are more than fair. I would highly recommend them for all your computer (& more) needs! Cynthia B.

I have been using PC Support Group for 5 years since I moved to North Fort Myers. I am in Real…read moreEstate, and always need my computer ro work.. I had a problem, found them in the yellow pages by luck, took my computer in, and they fixed it, and had it back to me in a day. Very reasonable and great work. They just built a new one for me, and I love it!!. They did it in a few days, loaded everything from my old one to the new, and the price was great. There are alot of companies out there, but this company is the best. Prompt, Professional, and very knowledable. I can always trust them to get me up and going and at a very fair price. Recommend them highly!!!!! Sandra W.