I had the good fortune of finding Rachel's last year & w/each appointment my dog,Canela(a…read moreChihuahua)has readily gone to Rosalyn's arms. Whether it's a nail trim & grinding,bath,anal glands emptied,Rachel and/or other staff handles Canela w/care. They run their business w/proficiency & a friendly manner,which was noticeable from the start. It' speaks to their confidence in what they do because customers come in and see their pets being bathed & groomed efficiently. I only wish I had known where they were located sooner.

We love Rachel's Dog Grooming! Staff friendly and welcoming! Our puppy Legend loves going here for…read moremonthly grooming.

Gentle groomers kind to small dog. Nice, clean cut. Very pleased. No trauma here. Short cut. Happy…read moredog too!

UPDATE REVIEW: Thank you for the generic response to my review. I've added additional photos of the…read moretext messages asking me to come back in so they can fix the groom. If my dog was aggressive and that's the reason why the groom wasn't complete, WHY ASK HIM TO COME BACK???? WHY IS IT THAT WHEN I PICKED HIM UP YOU SAID HE DID GREAT! This is all cover up to point blame! You also issued me not even HALF of what I paid. I paid $183, you issued me $72 because YOU DONT ISSUE TIPS. How is this okay for you to keep the tip?! Ridiculous. Seriously DONT COME HERE. They are untruthful. They have no idea how to treat clients and they do not know how to communicate! They are not admitting they are at fault saying it's my dogs fault! ------------ My dog was groomed by Fiona. I gave her a heads up that my dog does better away from me, once he is handed over he is fine. My dog has been getting groomed since he was a puppy, this is nothing new to him! Upon arrival, Fiona did not seem welcoming at all. She did immediately approached my dog in a fast motion which if anyone knows dog behaviors this is a big NO NO. She said "let me take him" I handed over the leash and she rushed him to the back. I gave her the benefit of the doubt that this is a new dog and she just needs to see how he does. After a few minutes of him being in the bag, I assume she tested to see how he does being lifted, carried and placed and taken out of the kennel. All makes sense! She comes out and says "okay he did fine!" She points at the price and says $145, however the link she sent me via text and on her website says $135 very inconsistent numbers. She asked how I want the hair cut to be, I said please do not make him bald or shaved down. He can stay short, keep his eyebrows but trim it and trim the length of his ears and his muzzle area. I get a call at 12pm that he's ready. She comes out saying to get my dog from the kennel because he started to grow when being approached in the kennel. I grab him and he is so happy! Wagging his tail! She even showed me where she cut around his face and her hands were very close to his face. He smelt very good and looked good. She told me his ears were very dirty and she cleaned them, cut the nails and did everything and that he was great for the groom. I paid $183 in total for the groom but if I receive exceptional outstanding service I don't blink an eye and am happy to pay. When we got home, I looked him over and he still had Matt's on his ears. The AD said brush out for 15 minutes--clearly my dogs ears were not brushed. I looked in his ears and his ears still had debris in them! I understand not being able to get deep in the ear canal but the easy outer ear area had gunk. The full groom AD stated a sanitary trim but his sanitary area was not trimmed at all! It was the same length from when he came in! I checked his paws and none of his paws were cut or trimmed! Not even the bottom of the paw pads! At this point I am furious because I paid $183. I check his nails and NONE of his nails were cut at all!!! I reach out to Fiona, who groomed my dog and she asked me three times for me to come back for her to get it fixed. She said this was all very surprising to her, I told her I took photos of all the errors. She said she cut my dogs nails but if she cut it too short it'll bleed however they were not cut at all! They are still pointy and long from when he arrived! At this point we are going back and forth and then she throws the "my dog started to try to bite her" card however my dog being aggressive or trying to bite was NOT mentioned AT ALL! Not at pick up, not through our exchange in messages, the only time she decided to say it is when I asked for a refund as I do not want to go back to her grooming facility! I assume she is saying that to make an excuse as to why nothing was done. If this was the case why wasn't it mentioned AT ALL? I am extremely frustrated and I definitely do not recommend this grooming facility. It is half ass work for paying an arm and a leg. I expect exceptional service the first time, not after I complain about the lack of detail of the groom that you then decide to ask me to come back and do it over for me. If my dog was trying to bite, why did she offer to trim my dogs nails if I come back and that she'll fix everything, I truly believe that this was just a cover up, because she started to mention it AFTER I declined her offer for her to fix it! I asked for a full refund but the owner is only offering me half! why does it take someone to complain for people to start doing a good job or to start doing what their job actually entails? Why can't it just be done as expected the very first time!

I have been taking my dogs here for a year and they've been amazing. They take such great care of…read moreour girls and remember them! Great service and fair pricing.

Was looking for a new place to groom our two longer haired husky-mixes and came across Furever…read moregrooming on Yelp. Called to book an appointment & was able to get scheduled for both pups the same week. They ask for updated vaccine records (rabies) which I was able to easily text. We went for a wash, brush, and trim. We asked them to focus on the tail & butt floof area because it always gets tangled and rough. Additionally, one of our pups has always been anxious with groomers/baths in general so trying a new place always makes me a little nervous as well. After 3 hr 15min we picked them up and WOW! We could visibly see a difference in the way their hair looked. Not only that, but their staff had taken their time to really brush out their tails & buttfloof to the point we could just run our fingers through their fur - from their skin straight to the end of the hair easily. I deeply appreciated this & it goes to show the level of care and attention to detail their staff put in. Our more anxious pup always tries to run out from the groomers and leave the building/space (we've had 3 different ones in the past) & I noticed that this time around, she was still interacting with their staff and not pawing at the door to leave or screaming at us to take her out. She was actually calmer than usual which put us at ease!!!! What a wonderful first experience & they have fantastic pricing. We'll definitely come back & would recommend Furever Grooming for any pet parent.

Arrived before the arrival time, which we appreciated, and were ready to go straight to work to…read moretake our dog. For context; our dog is an Australian shepherd weighing 40-50lbs, doesn't like the blow dryer. Our dog came out looking beautiful, well groomed, smelling fresh, and wearing a cute bandana. We also requested a trim, she has a double coat so they didn't over do it per our request. It was our first time using Wow! My Dog, and the team was great in communicating with us.

Wow! This is hands down the best grooming Winston has ever had! Thank you so much, Patricia, for…read moremaking him look like the cutest little rock star, pumpkin, sweet cake! We have officially found our new groomer. The booking process was super easy too, which made the whole experience even better. I couldn't be happier, highly recommend!

I took my puppy dog here for her first haircut and I showed them a reference photo. When picking…read moreher up she was not at all like the reference photo and I wish they had followed it. The hair was cut too short and was uneven. Her head fur was so much longer than her body and it was disproportional, she looked like a bobble head. I wish I had more transparency on whether they could've done that cut or not based on the photo so I would know beforehand. I'm not going to come back here unfortunately :(

I decided to cheat on my regular groomer as I just wasn't impressed with their portfolio when it…read morecame to trims & Asuka was in dire need of one. After some research, I found Blue Moon & I'm so happy I did! Vivian was able to accommodate my booking needs & is so sweet. I even needed to request to change my booking a few days before & she made it happen! I booked Asuka a bath, deshed, & trim. Vivian took the time to look at her once we got there & went over what she thought was necessary for a trim. She also made sure to ask if Asuka had any personal necessities the team should be aware of. The service felt very personalized and professional. I live about 20 miles away & Vivian didn't make me feel rushed for pick up, which I definitely appreciate & even called me about 15 minutes before she was done. Upon pickup, the price was very reasonable & she was even kind enough to offer me 10% off for our first visit. I will definitely be booking again despite the distance! The quality Vivian & her team offer is unmatched. Thank you again!

Scheduling appointment online. Quick response. Good…read morecommunication. Pleased with bath and haircut.

If you have a long hair cat, you should come here and let them make your cat look fresh and brand…read morenew

As always, amazing service and hospitality from Victor and team. My pup looks fresh, clean, and…read morehappy from the grooming experience at Olly's. From drop off to pick up, I love the care the team puts into their services. Absolutely the best in the area!

I recently moved to San Jose and this was my first time trying Olly's Dog Grooming since it's close…read moreto my work. I wanted to check out the environment, how they handled my dog, and the overall customer service. It was my pug's 6th birthday, so I decided to treat him with a grooming session to pamper him a little on his special day. The grooming itself was good, he came out clean and well-trimmed. The same person who groomed my pug was the one who charged me. When I paid in cash and she did not return any change. I normally set aside the tip separately to give it directly to the person who attended my dog, but since I didn't receive my change back, I wasn't able to leave a tip. It felt like she had given herself the tip, which made me uncomfortable and left a bad impression. I hope it was just an honest oversight. Overall it was a decent first experience with the grooming.

We've been taking our Yorkie, Atlas, to Doggy Doodle for the last 9 years, and every experience has…read morebeen fantastic. We've been to one other groomer, and while the cut itself wasn't bad, it was way overgrown within two weeks and already needed to be cut again. We wanted a place that could provide a different experience, and finding Doggy Doodle was a blessing. It's been almost a decade, and we've had nothing but positive experiences here. Charlene, the owner, is incredible; very friendly, extremely accommodating and flexible, and so sweet with our old man. She's stayed at the salon late when we could only pick him up after-hours, due to our work schedules. Multiple times she was able to fit us into an already packed day. He's not the easiest to groom since he tends to wiggle around, yet she always does a a great job and never mentions it negatively. When he was a puppy, there were services that she wasn't able to do safely because of how he was acting, and it was always communicated to us effectively and directly. Even though some might find her abrasive, she's just a direct person. But she's always been kind. Atlas is co-parented (lol I know), we separated 4-ish years ago and both moved out of the area. But we still make the -- sometimes hour-long -- drive to bring him here and see Charlene.

I've been taking my dog here for a few years now. Regardless of the bad reviews I've read, I've…read morenever had an issue. I never thought the owner was rude. She was just straight forward. The work she did was also decent. A few times my dog would look like a helmet head but it never bothered me. That's why it's 2 stars & not 1. But this last time was the last time I told myself I'd take her here. She had razor cuts under both arms & then got a fungal infection under one of legs. I didn't even notice it until I saw my baby scratching & licking herself so much. After checking her, I saw the scrapes under her arm. I was furious. Then the licking wouldn't stop under her leg. Took her to the vet & they told me it's a fungal skin infection. I asked if it can happen from a groomer & they said yes if the tools aren't cleaned properly. Now before taking her to the groomers she was fine. No skin issues. Then literally a few days after I saw the irritation on her skin. If you do decide to take your fur baby here, just make sure you check them while you're in her salon.