Good place to get a car with helpful staff . Bad place to get a oil change some fool used a impact…read moreon my oil plug and stripped it out ! Luckily it was just the plug and not the pan ! Dont use air tools to tighten oil plugs no ugga duggas required ! Thats lazy and ignorant.

They were very professional and courteous. They were willing to work with me on pricing and most…read moreimportantly the car was everything they said it was. I would go back to them in a heartbeat.

I got a great deal on my Lincoln MkZ. Condition of the car was very good and they fixed every issue…read morethat I brought up about the car. Even the small details were taken care of to my satisfaction. Lazer and David were both very helpful and easy to deal with. I highly recommend seeing the vehicles that they have.

Purchased F-350 King Ranch DRW from Jason. Asked multiple times for them to do basic service on…read moretransmissions and differentials. They refused and said that mechanic did a thorough inspection and service. Front differential, (ring, pinion, bearings), hub, axle shaft bearing, and obviously 4WD all failed less than 3000 miles from purchase due to mud and water inside which they never noticed or serviced. Definitely never serviced vehicle properly in spite of recommended service intervals. EGR Cooler also plugged within same time frame - along with driveline u joints that failed and froze. Needed $7000 in work. Truck was driven hard off road prior to purchase without any service and/or involved in a flood. Even the most basic items like the fuel filters never were serviced. Ford recommends fuel filters be changed every 22k. The fuel filter on frame was dirty and nasty - probably hadn't been changed in a very long time. Definitely not at my purchase. Had to call multiple times to get license plate as they never sent out.... finally received after temp tags expired. Will you trust A1 or their mechanic knowing that he let all this go ? Hope I help someone else from making a very poor buying choice.

I've been feeling the pain of A1 Motors for over 6 years. This is not a smear against the company,…read morerather this is truth and I feel compelled to warn those who like me, were just looking to get on the road. In 2013... I had Zingerman's (Ann Arbor Restaurateurs) come to my farm with their brand new $100,000 tractor & plow up over 2 1/2 acres and get it ready for planting. I used to be a Chef and had several restaurants owned by friends lined up waiting for me to grow unique produce for them. I was also working for the Zingerman's Produce farm hence why they were helping set up our farm. Great business and business owners! I had an old rusty dusty Ram 2500 that broke down and I needed a new truck to run the farm. I needed to haul large loads, trailers and more to really build up the farm. So I drove down to A1 in Monroe and met with Rory? or something like that. They showed me a beautiful F350 with the Triton V10. Now I was hesitant as I wanted Diesel but the deal was pretty good and the truck was in a really great condition. I figured I could use it for a few years and sell it once we saw a ROI from the farm. Well I took it home and no title for 4 months. 4 MONTHS! I couldn't drive it on the road unless I was being followed by my wife since it was not registered and had no plates. We ended up having to scrap our entire farm project as I had no other truck to get to and from sites with. I should have gotten a lawyer and sued them for Fraud. If I only knew what I know now. I'm sure this has not happened to everyone but to those out there that have been burned by this unprofessional organization I feel for you. I lost the farm, couldn't do anything without a truck! Could not afford the payments as I had to go back to work in restaurants for next to nothing. Now I have a repossession on my Credit and I cannot, 6 years later, purchase ANYTHING! Even with my incredible income from the business I have now.

Financial services of the operation for financing autos.it's the best business relationship one…read morecould ask for.

This is a great place to buy a used car. The owner is honest and will give you a More than fair…read morevalue for your trade! I recently traded in a car here and recieved more than double what I was offered for my trade from a dealer. The salesmen do not hover or try to convince you to buy something other than what you want. All of the cars that I looked at there were very fairly priced. I highly recommend this place to anyone looking to buy, sell or trade a used car.

This is the second vehicle that I have purchased fro Oganes... He represents the car well and makes…read morethe transaction simple. The first car I purchased now has 161,000 miles and is still going in great condition. My second just arrived and we couldn't be more happy with it. I highly recommend Oganes and Silver Star...

We bought our Porsche Cayenne from Eric from Silver Star Motors. This was the first time we had…read morebought a car out of state. Eric was able to FaceTime me and go over the inside and outside of car and answer any questions I had. Not only did he take the car to get it independently inspected for me since I was out of state, he also arranged shipping to our house. Car arrived and was in excellent condition. Couldn't be happier with it.

I purchased a 2010 Ford F 150 from the owner and he agreed to do three things. I told him when i…read morewas coming to pick up the truck but when I arrived to do so he had not done any of the work he promised to do. I also later discovered that the front window on the cap was missing as was the spare tire and the radio did not work. The owner claimed that many people said they were coming, made appointments, etc, then failed to show, as way of explaining why the work was not done. Had he actually completed the work, he would have known that the cap window was missing. When I viewed the truck the sun was in my eyes and I could not see the missing window. The owner later explained that he did not know what I meant but never asked for clarification. As to the radio, he said it was a fuse. It was not. There were also no keys for the cap's locks. The owner disavowed any responsibility for any of the things that were wrong with the truck and now may face a Small Claims Court suit as he has also stopped responding to emails and has refused to make even a token offer of compensation. The problems with this truck will cost me up to $1500.00 to rectify. I offered to have him complete the work at his business and he ignored that offer.

We went to look at few cars with low miles had been approved for a loan for a 06 Chevy Impala with…read more80k the day before we went there. Cedric put all of paperwork in the computer (which took about an hour, he kept answering the phone which took the process an hour longer) we were told the bank would only approve the loan for 2015 or newer. The only vehicle in our price range was 2015 Chevy Captiva which was running when we arrived due to a bad battery. He said oh we have a battery for it. Then why would you leave it running if you have a battery? The thing was a POS , interior had not been cleaned. Transmission going out,bald tires, it shook on passenger side and the rear. Save yourself time and headache do not go there. DO Not Go THERE!!!

Chaz Ellis was me and my roommates service rep. Super upbeat and welcoming. Made the process very…read moreeasy and understandable. 20/10 would recommend.

I purchased a 2015 Ford Taurus in May of this year, by November the engine failed and needed to be…read morereplaced. The warranty that I purchased covered the repairs that took 3 weeks in which I had no car. I pick the car up once the "new" engine was put in and 10 days later I start having issues with the engine knocking and the car smelling like gas when I start the car. The car has been towed again back to the dealership leaving me without a car for the second time. I'm hoping this repair won't take 3 weeks like the last one and I have my car back. I understand that I bought a used car, but I've purchased used cars before without any issues let alone 2 engines blowing on me within a month. I have contacted a lemon lawyer, which by the way I was told on the phone by Amy that Ohio does not have lemon laws and that is not true. I know this is a very convenient dealership, but I promise there are better ones out there!!!