Changes Salon has a very pleasant atmosphere. I love the wall mural! I highly recommend Nicole and…read moreErika.

Came in for a cut and highlight with Andrea after winning a gift certificate at a charity event…read more Andrea did such a great job with the cut and color. My hair was very overgrown and she gave it perfect body and volume and the color is on point. The picture speaks for itself. Love it. Highly suggest! Thanks Andrea!

My wedding hair came out beautifully. Jackie made everyone feel so comfortable. Not only did she do…read moreexactly what I asked and listened so well, but did it quickly and so well. I got so many compliments. Her judgement is so trustworthy - As someone who does not get their hair done often, I was able to trust her word without question. Kelly (makeup artist and stylist) did so well. She takes such great care in what she does. Taking a reading of everyone she works with, and doing their makeup to best suit them. Making everyone laugh and smile, she made our morning so comfortable and relaxed. Highly recommend not only for events but also as your salon!

Excellent stylists!!! Beautiful hair for my daughters prom ... exactly what she wantedread more

Extremely accomodating on appts and service. Friendly , patient, hair specialist, massages are…read moreamazing.

Im going to break this down in a few sections because obviously this is general rating. This is a…read morelong post, so thank you for taking the time to read this. This is from my experience on July 2, 2021. Staff: Had a GOOD experience talking with the staff who was able to fit 2 services for my wedding in a very busy weekend. There was a mishap with my hairstylist for the wedding and was not able to secure a 2nd stylist to do the rest of the bridesmaids' hairs. Initially, our conversation was about the stylists coming on site to do the services (if it were on site, we would've added more services) - it was discussed, confirmed, and then revised in the afternoon because they couldn't afford to have stylists gone for that period of time. Sure, I can understand that for a July 4th weekend. They then were gracious enough to have the two services done first thing in the morning at the salon. Hair styling: BAD experience. It disheartens me to say that the two updos that were requested (even with pictures sent prior to the appointment) were not what was done. I asked for an updo with integrated braids to add for texture and volume. I sent 3 photos incase the others were difficult to do, I was flexible with the style. My first bridesmaid's hair style was somewhat close to what was sent, but that was a battle I chose not to address because something worse happened. My other bridesmaid, came back with a COMPLETELY different hair style. I'm unsure if the stylist was inexperienced or just disregarded the suggested picture/style, but I was absolutely appalled when she returned with a hairstyle that was honestly, plain and ugly, and NOT what I asked for. The stylist even tried to "fix" her mistake (?) by trying to add a silk flower in her hair that looks like a birds' nest to cover up the negative space (not pictured). Obviously something I did not agree to, or discuss, with anyone. In terms of SKILL, it literally looked like someone put the hair back in a ponytail, and pinned a braid to the head. There was a GRAVE difference of the hair that the rest of the bridesmaids received from my stylist and the ones that returned from this salon. There was no volume, no texture -- overall, it just looked like a lack of effort or a lack of skill. I really could've done a better job. Trust me, it burns me to say this. After: I was troubled by the fact that WE we were requested to come back to the salon to have it fixed knowing that we were on a strict timeline. This was reiterated prior to the appointment. Heavily. If anyone has ever been married, or been in a big event, timing is everything. We simply could not have the girls return, with time not on our side and the possibility that she will return with another hairstyle. My stylist thankfully was able to fix it up a bit to make it look decent just minutes before we took our photos. I do not have photos of the completed/fixed look as you can imagine, we were pressed for time. After the weekend, and after an angry and disappointed email, I was able to get a full reimbursement for the services. The owner got back to me directly and willingly sent a check within the week. I appreciate when a business can take fault in mistakes of their staff. I hope that whoever this stylist was, true action was taken to make sure this doesn't happen again. More training, more supervision, more something.. so that other brides do not have to go through what I went through that day.

First experience - quite wonderful. Marty is a delight-cheerful, professional and engaging. Fun to…read moresit and enjoy a wonderful haircut! Thank you. Mike S

I have been going to Salon 16 West for at least 10 years and I couldn't be happier. It is staffed…read moreby professional stylists who couldn't be nicer. My hair always looks amazing when my stylist Amanda is finished and she always takes me on time so no waiting around though the salon is very nice and comfortable. My wife also has her hair colored and cut by Amanda. I wouldn't go anywhere else. Also their prices are reasonable.

Always a great color match and cut! Thank you Maureen for fitting me in each summer!…read moreLove Aveda products.

I go to Kelly. She is very pleasant, flexible and friendly. I'm not here year round. Some places…read more won't do business with summer residents! I'm a satisfied customer!

I had an unfortunate experience here. After not getting my hair cut for 6 months because of Covid,…read moreI went in to get an inch or so trimmed off of my longish hair. I somehow ended up leaving 35 minutes later with my hair chopped off to my chin. To make matters worse, the cut was uneven, choppy, and just overall sloppy. I hate to leave a bad review because the staff and the salon seemed nice. But make sure you are clear with the stylist if it's your first time so you don't end up crying yourself to sleep for a week like i did!

I love Silhouette and entire staff, but especially Heidi who I followed from her other salon. She…read moreknows what she's doing and offers good advice about different hairstyles. My husband also goes to Silhouette and he's very particular about who cuts his hair and how good a job is done. Staci is terrific and I always feel like I've been on a mini-vacation after I get a facial from her. I've recommended Silhouette to friends and they have been very satisfied with the end results. Thanks Mitzy for owning and operating a fabulous salon!

Great stylist, Allie, did my highlights and cut. She's awesome!…read moreNice, relaxed atmosphere amongst friendly people. Quality and price are exceptional!

WOW -- what a wonderful experience I just had with diminutive Holly. She deserves all kinds of…read moreofficial Awards like "Most talented Stylist", "Best Listener" and "Most observant, " not to mention "Miss Congeniality." She enthusiastically greeted me and raved about getting a photo to see exactly what I needed. She understood how important it was to get the right length not only my hair type but my face as well. She was fast yet precise and managed to make it look effortless and FUN! No grumbling here (about my straight hair that enough stylists tend to struggle with!!). Can't wait to go back. Just uncovered one of the BEST things about Orleans. I looked into several salons before going to Holly and really wish I hadn't wasted my time. Don't waste yours!!

Best haircuts I've ever had. Judy is so talented. Watching her is like watching a master artist at…read morework.

I just went here for the first time and had a eyebrow tint with Courtney…read more She was lovely and did a great job, after listening to what I wanted. The overall experience was hassle free and easy. I will be back and recommend this salon.

I went in today as I happened to be in Orleans visiting friends. I have alopecia, so getting a…read moredecent haircut is a challenge. Well, Lena gave me an amazing haircut!!!! I wish I were closer to the Orleans Procuts so I could have her give me a haircut every 6 weeks! Thank you Lena! You do not know what it means to me! My confidence is soaring because of your talent/skills!!!!

Went in for two haircuts at 4:00pm. There were two people in front of us. At 4:50 we finally left…read more... still without getting haircuts. No communication, no updates & why it took so long with 3 stylists on duty I have not idea. Will not return.

I had a facial today from Anya at the Ocean Edge Beach Spa! Anya was very welcoming and…read moreprofessional. I had the Northern Lights Age-Defying Facial. The Spa was very clean, and the atmosphere was just as I wished for. I have received many compliments and I will return. Thank you Anya!

I've had 2 facials at the spa. The first was your basic hydrating facial (I get so dry in the…read moresummer). I actually almost fell asleep it was so relaxing and after I got so many compliments! The esthetician told me about their acupuncture facials. I'd never even heard of one, but decided to try it. I think I've found my new favorite facial! There's definitely a noticeable difference.The spa was clean with a great relaxation room and friendly staff. Great new find in Brewster!