I had very long curly hair. I asked for my ends to be trimmed and have a nice style to change my…read morelook. She proceeded to use her small razor and chopped my hair. She destroyed my hair. She left a tail in the back, and my hair was so short and thin. It exactly 5 years for my hair to grow back the way I had it before. it is sad that some stylist don't listen to instructions and she destroyed my hair.

Great service and the stylists are all professional and talented. They do a great job with color as…read morewell.

Isabelle is fantastic! She is very talented, professional, and kind. She always makes sure your…read morehair is cut and styled exactly the way you want, before you leave. Highly recommend Isabelle at The Rustic Rose Salon.

If you haven't booked an appointment here yet, you must! Angie is the only person I'll let touch my…read morehair...she makes the whole visit pleasant and you leave feeling gorgeous. Her salon in Naperville is beautiful as well! Highly recommend.

I brought in my two girls 8 and 5 for a haircut. They took 1 inch off each and I was charged 100…read moredollars. Not worth it for what took her maybe 15 minutes. We used to go to M and Co which was a much nicer salon and their kid haircuts with a senior stylist are 35. Last time we ever go there :(

Jessie is a total master of her craft and gets it right every time! Color is her specialty and over…read morethe years she's taken my hair from black to blonde to red and back to black again, all while never sacrificing the hair's integrity. It's always fun and I always trust her and her judgment. I look forward to all my salon visits, which now always include a pedicure. I couldn't go anywhere else - I'm honored to be a client of Jessie's and part of the Studio 209 family

I have been to this salon for the 1st time and I'm impressed! The salon is great, in a great…read morelocation in downtown Wheaton, inside the decor is very modern and classy, not cheap like other places. I decided to get a last minute spray tan and they were able to take me in right away. (plus they had a special going on $15! cant beat that!!) All the ladies that I dealt with in the salon were very nice and friendly. The regular prices in the salon for hair services are not bad at all. I will be coming back here again very soon, especially if they keep doing the $15 spray tans!!

In response to the owner, the 200+ reviews on Groupon speak for themselves, the majority of the…read morepositive reviews are about Hannah, who is unfortunately gone (and ended up abruptly quitting her job though she had many clients, shows what kind of person you are to work with), and the negative reviews happen to be about the owner. So it seems I'm not the only one who has seen this bad side of the owner. I also came across bad reviews on Yelp. And the fact that your salon needs to have Groupons and Yelp coupons running for over 3 years tells me the business is suffering (the reviews on Groupon go back as far as 2013). Our "weapon" was an iPhone, and my husband recorded her abusive words while she was doing her screaming and flailing her hands around. Very classless business owner. I can see why her employees can't stay there very long. Interesting thing was when I told the owner that I was going to write a Yelp review and said she didn't care, that she wasn't afraid of Yelp reviews. Look at her now, for someone who didn't care about the bad review she knew was coming, she is sure spending a lot of her time defending herself, which typically shows a guilty person. The good news is Glam rock salon is excellent, and I will go back to see her for color. She is in Wheaton, and if anyone wants excellent color with Pravana colors from a young and happy person, she is one good option to try (see my 5 star review on her). Another great small salon for people to try is Salon Blu in Western Springs, good cuts and color as well, she is an older woman, and very jovial and sweet. Mario Tricoci in Oakbrook is nice as well, but a bigger salon. I wanted to see what else was out there, but I will stick to what I know to be good. Lesson learned: Look at not only Yelp reviews, but Groupon reviews as well. If the reviews go back years, then there is a reason for that. On a side note: I feel bad for this owner, I hope she gets the help she needs for her anger so that she can run a good business and hold onto employees.

First, I want to say that Michael (the Owner and also the person who did my color) was so nice,…read moreengaging when I met him. He seemed like such a kind and affable man. I was looking for somewhere local I could get by roots touched up. I have had some negative experiences with getting my color done elsewhere. I have really dark hair. It's not pure black, but more of a natural brownish-black. When I have gone to other places to get my color done it has ended up with my roots being this weird violet color, or the all-over color being blue or jet black (which is very unnatural). I was hoping to find THE salon that could do it right for a decent price. I had found New Image and they had a 50% off coupon for new clients. -1 Star: The location and interior For the mid-range prices for regular (non-sale) prices, I was expecting a small, but professional salon. The Wheaton location is in a small strip mall - the kind where you would likely find ethnic grocery stores and Laundromats. The coat hooks up front were full and I had nowhere to put my coat other than on the chairs in the waiting room. -2 Stars: The Consultation / Application I told Michael my concerns and we looked at the sample book. He suggested the Espresso. I had chosen the 2nd darkest black and asked if a few drops of the Espresso could be added. He said that wasn't a problem, but insisted that there was blue in my hair and that whoever had done the color before had messed it up because it wasn't natural looking. I mentioned I had very sensitive skin that stains easily and I wanted to make sure that product wasn't placed on my scalp and no black marks around my hair line. He must have not heard me correctly because he pretty much slathered the color around my roots and my scalp was drenched. My scalp started burning soon after he started. I told that to him and he said that it was no big deal and that it would stop after about 5 minutes. It didn't. The heat/pain kept escalating and I was watching the clock for the whole 40 minutes. Michael seemed amazed that the burning continued (because no one else had complained), yet he didn't suggest it be rinsed off immediately; instead that I should just wait, and in order to completely color the roots that he had to put the color right on the scalp. I explained that any time I have gotten my hair colored that the colorist would paint the roots instead of just smear it on. He seemed nonplussed when I told him that was how everyone did it and you need a smaller brush. He said that was ridiculous that someone would take that much time to individually paint the roots, but if that's what I wanted, maybe we could try that next time, and that it would cost extra. -3 Stars: Rinsing/Conditioning and the Color When it was time to rinse we used the same chair the coloring was done in. The chairs were right up against the sinks and there was no separate place for shampooing. I had to lean back in a very uncomfortable position. It was miserable. I asked what shampoo and conditioner were being used and I was told, "Oh, I don't really know. (She) uses some of the leftovers from bottles and just puts them all in a pump, so it could be anything." Also I didn't like that he used Beard Oil to put in my hair along with 3 things he didn't identify. He was very rough when combing out my hair, and didn't even suggest a blow dry, even though it was cold outside. He told me that cost was going to be $60 because of the length of my hair. I thought that was weird because there were no more than about 1 1/2 inches of roots and he didn't do a pull-through. The burning persisted all day. I have been coloring my hair since I was 22 and I have NEVER experienced anything like that before regardless of whether I used professional color by a salon specialist or a box color at home. I noticed once my hair was dry it felt like straw. The roots were a weird copper color - like the grey didn't take to the color at all. I did a couple of deep conditioning treatments and left my conditioner on longer than usual after shampooing and the hair feels better, but not as soft and silky as it was before. I called today and spoke to Michael. I explained what the results were and he offered to recolor it. After what I went through last time I was not about to go through that again. He then asked what I wanted. I told him that I wanted a refund on the coloring and he blew up at me. He raised his voice and said, "Let me get this straight: you want a refund on a 50% off color? Are you serious?" I said yes and he said "Fine. Come in and I'll give you your damned money back." Then he hung up on me. I am taking my husband with me tonight to get my refund because I am honestly afraid to go alone. NO ONE should be treated the way I was. *Update* I went there last night and Michael saw me from outside. When I went in Michael handed me $20 in cash. How is $20 a refund when I paid $40? Be warned - don't do business with them. I will post this elsewhere to

went here to get my hair cut, before the boys passed on to the hair salon in the sky…read more 2006ish pricey but good. haven't been back since.

Thought I'd give this place a try! Conveniently located in downtown Naperville! Great vibe!…read moreEveryone is friendly! They even have a smooth confirmation and reminder system with texts! Jordan helped decide to make some fun changes in my hair. She was great about educating me on products for my hair! Check it out! Make an appointment today!

Artistic Creations is by far the best salon I have ever experienced! Kim, Melissa and Terri are not…read moreonly amazing people but also miracle workers! I have always been so indecisive with my hair and Melissa never fails to come up with something beautiful! I have recommended many of my friends to them and they have continued to come back as well. It has a very comforting, professional and homey atmosphere so you feel relaxed. My friends will even tag along and sit with me during my appointments just to be apart of the conversations with these ladies! On top of all of that, the pricing is so reasonable and they are always keeping you up to date with the best ways to take care of your hair. I always look forward to getting my hair done!

I have been using this salon for about 5 years. Very friendly atmosphere. Appointments are…read moreusually timely. Kathi is my hairdresser and she has worked with me over the years to decide color options, cut options and I value her expertise. I recently had my nails done and they were long lasting. Cheveux Salon and Span is a valued community business and I encourage anyone to try them out! Right up in town with public parking across the street Take advantage of their specials too!

I am SO glad that I found Cheveux Salon ! the ease of booking appointments, the friendliness of…read morethe staff, the comfortable environment all make for 5 stars! I have sensitive skin, so I was thrilled to have Kathy (owner and stylist) recommend and use All Nutrient organic hair color ! It is gentle and smells amazing and made all the difference for me ! Above all, Kathy gave me an amazing haircut that suited my face shape and revived my natural wave/curl. Highly recommend !!!

My family has been going to this salon since we moved to the area - over 24 years ago!! The staff…read moreare fantastic, and I trust every single one of them to do a wonderful job. The salon is elegant and modern, and the hairdressers work with you to create your hair vision. LOVE THIS PLACE!!!