I've been taking my 2 short-haired mixed breed dogs here for nail trims for over 2 years. One is…read moreextremely nervous and the other used to get a little nippy when his front paws were handled. These days Sergio is the groomer at the Tezel Rd location. He's patient and gentle and does a very nice job clipping and filing our dogs nails and trimming the hair between their paw pads. The price is very reasonable but they only take cash or checks. Sergio takes drop-ins for nail trims on Tuesday and Wednesday mornings.

I took my Shih-tzu to your tezel rd location. my dog was there for about (4) hrs. when i picked…read morehim up he did not look like my dog. He had all of his hair shaved off and my dog was traumatized. He has not behaved like himself. He seems scared. Sergio said he was aggressive and had anxiety. It's apparent whatever Sergio did to him affected him emotionally, and mentally. i will not be back.

Bailey enjoyed her spa day. The oatmeal bath helped her seasonal allergies and she came home…read morerefreshed.

Don't waste your time, energy, nor money with these dumb itches. They lack accountability. Will…read moreburn your dog and blame it on allergies. Then when I say I'm no longer return , the owners sent another itch to pull me aside to tell me I'm not welcomed back AFTER BURNING MY DOG. LMATFO. I'm going to stop being so nice and calm to you no talent having itches going fwd with any all groomers in this city. May your Business begin to decline. I'm use to YT ppl taking NO accountability. Or American is anyway.

Great with my babies and excellent grooming! I will definitely be going back, and probably taking…read morethem for doggy daycare in the future as well.

Just picked up my Shih Tzu from getting groomed here for the first time and it is absolutely the…read moreworst haircut he has ever had. New to the area so we were hopeful this place would be our new spot for grooming our pups but it definitely will not be. $100 for a 17lb dog to get a horrendous haircut.

Paw pads were not trimmed. Granted they did admit that they forgot and there was not a charge for…read morethat. My dog does not appear to be groomed by a professional, the service was subpar and as much as I know they were recommended I don't think I will seek their services again.

I am a firm believer in writing only positive reviews because so often keyboard warriors usually…read moreoverpower the market on reviews. I am especially passionate about promoting and trying my best to help small businesses thrive. Typically, if a small business will not be getting my return business, I would never even think of going to the Internet to possibly dissuade others from giving that business a chance. Never, ever, have I ever wrote a two star review, but I feel very passionate about this and as many of you who are likely reading this review, my dogs are my family and their care and comfort is of the utmost importance to me and I failed them and myself with this one... If this post is too long, the short version is: proceed with caution, look over your pets before you pay and/or leave if you do decide to give this small business a chance. I am so upset with myself for choosing convenience over the gold standard of care my pups had always received across town from a "big name" groomer. I should have walked right out when my instincts told me to when I waited in the entry way that smelled like a cat has marked the entirety of the place for 5 minutes before being greeted by staff. As a non-cat person the smell was offensive and overpowering. "They groom cats... I'm sure that's to be expected" I told myself. When I picked up my dogs I asked how they did and the person who rang me up said, "I can ask." Oh, ok, yeah, please do. The groomer, Pam, came out and gave high praises to my two pups. The "best she worked with all day." No reports of bad behavior, which my dogs have never had bad behavior for any other groomers, vets, sitters, etc., but as a reasonable dog owner, I know that sometimes things don't go as planned And I just wanted to make sure that my dogs were comfortable With their new experience. This Brought me great comfort. There were also no reports of any mishaps. Again, not that I was expecting Any mishaps, but as a reasonable person I can and would understand that accidents can happen with wiggly animals and sharp objects. But again, I was relieved that there was no report Of the sort. When we got home, I noticed a Sizable gouge in my male dogs belly right near his sanitary area. Bleeding was fresh and a skin tear was noted. I kicked myself for not looking him over at the shop And just felt really bad that he endured some sort of pain But was also a little upset that I wasn't told About it. I didn't call and question them because seeing as how I spoke with the groomer before I left, I could just see this turning into an argument that really didn't need to happen. They can't UNcut him... At this point, I am at fault for neglecting to look over my animals before I left and taking the word of the professional behind the counter. I noticed a couple days later on my female pup a large gash near her "underarm" (pardon me, I don't know canine anatomy). This was old enough to not be bleeding but new enough to still have an open wound bed. Again, too late to bring anything up to the groomer, but given the "clean cut" and wound age it clearly happened during grooming. Both of these instances would have been forgivable had they just been honest with me. Things happen, just be transparent. I am reasonable. I'm giving two stars because A) at least one star is required to review and B) I appreciate the discount for bringing in more than one animal. Also, over the phone and in person, the staff was all pleasant to talk to and they claim to have an outdoor area for the dogs to stretch their legs and relieve themselves in the event that their owners can't pick them up as soon as they're ready to go. But yes, they were extremely pleasant when omitting part of the truth of my dogs stay with them.

Sebastian loves it here! They do a great job! The owner is always making sure we are happy!read more

First time there (I was recommended it by a family member). Very nice staff! I was able to pick up…read moremy dog in under two hours and he looked great! They did a wash, nail trim/dremel, and full cut. The price was a third lower than I expected as well. Will definitely be back in the future.

I was very happy with their service. The receptionist was very kind and friendly, and the groomer…read morewas professional and skillful. I'm definitely going back!

When we are in Texas we always take out dogs to Metropawlitan Grooming…read more The head groomer is always really gentle and we fill total relaxed in his hands.Daniel company always polite and courteous.Highly recommended Metropawlitan grooming

No. I have taken my dogs there for years and love Martha the groomer. Owner Erica I think got so…read morebusy that she seems overwhelmed to a point where she is no longer friendly. I took my new puppy twice and I was not satisfied with the cut. Instead of discussing cuts that may be better for the dog she just decided to remove me from the client list. I didn't ask for a free cut nor did I ask for a refund. Customer service is left to be desired. I would no longer recommend.

Have been taking our little Yorkie for grooming for approximately 4 visits. First visit seemed to…read morego fine, staff helpful and listened to our concerns about being kind & gentle during grooming, since he loves bath time and especially drying off with warm blow dryer. A little background: In the past, with a previous groomer & different doggie, the groomer had cut his nails too short, and nicked him, and from there on he didn't like having his feet/paws handled. So we are more observant now. Back to this situation: The third visit, I did have a slight concern because he now was very scared going into the building and trembled relentlessly, but I chalked it up to him not used to being away from us, I had noticed a slight area that he was licking on his paws that looked a bit raw, but thought it may have been just something that had irritated him like a spur or something, but it occurred after a grooming visit and they had trimmed his fur around all paws...But he behaved the same way during this last visit, on Friday, May 19. Again I shared the same concerns and asked them to be gentle, etc... Typically he is extremely excited and overjoyed when we arrive, even after a five minute trip outdoors, this had been about 3.5 hours later and this time he was very quiet. In the past, a staff member, have typically come and brought him to us and had us look him over and point out various little things they did, but this time, when released from cage, he came to us without any assistance & we opened the door to get him. When we got home, we noticed that he had been continuously licking his groin area. My daughter was the one who turned him over and noticed he had been scratched/cut on his penis area. It was red and appeared irritated, there was a small little yellowish blister that looked to be forming. We began applying some wound spray and put him in a cone of shame, as it healed. Long story short, we won't be returning and I hesitated to post, but I know that others who love their furry friends/babies as much as we do and are always worried about taking them and leaving them somewhere should know, so to make best decision for themselves. I understand that things happen but for a business, dealing with people or animals, extra care should be given. Whether with better spacing of appointments, or additional staff, but in general with being gentle, especially when grooming sensitive areas. Photos may be a little graphic.

They did amazing with our baby boy Chester's haircut! Everytime we pick him up after a cut, he…read morealways seems in so much better of a mood. They're very nice, friendly people! Been going to Gloria's for over 5 years now and they never disappoint ! (The first 2 photos are before & last 2 are after)

New puppy, new grooming experience, great job and friendly staff. Also taking pup for one day…read moreboarding. Will definitely return!!!