worst cheesesteak in the neighborhood. literally OVERCOOKED with cheese laid along roll(NOT MELTED). save your money! Go to deli on Frankford for MUCH better or go to La Nova a few blocks up of Frankford. Shefs is a dump of wannabes. Their customer service is rude, disrespectful & other words I can't list. Save yourself they are a staple ONLY because of the bar across road from it. Shefs -= shit. read more

Food is always good & hot. Pizza is delicious. Love their wing sauce. Great customer service too.

My family have been ordering from Shef's for years until last time. Of course Shef's have many misshaps such as over well done fries, but that was usually corrected. Overly well-done wings when ask not dry, i never order those wings again etc...... One night my hubby call for a delivery with a simple order. He order cheesteak platter with fries. He waited 60 minutes for them to bring a cheesesteak only. He call Shef's back and told them he got a platter. Instead of being apologetic, the counter girl had argued with him that's what he orders. I was right next to him when he orders that platter, and I know he order a platter not the cheesesteak alone. I guess is time to say GOODBYE!!! P.S. 454_ Shel. was a good customer. We never was rude when we call and we always tip the driver at least $5 even though you guys are like around the corner from us....... read more

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I've been ordering from Shef's for a while. They have good selection of food and the quality is decent. The service on the other hand is terrible. I have had issues with orders in the past and have been given half baked excuses for why things were messed up. On my most recent order, it wasn't even technically their fault. My problem was with the delivery of my food which was handled through Door Dash. The long and short of it was that I ended up with food that was not edible. The delivery people offered me five dollars. I cancelled Door Dash. I took my concerns to the food providers and told them that the people that they entrusted my food to had ruined my order. They said it was not their problem. So, Shef's doesn't value my business, and the company that they use for delivery doesn't want my business. Oh well. Food was not that good. read more

Person that answered the phone and took my order was extremely rude. I ordered a Sicilian pizza, and got what you see in the pictures. I'm not sure what they thought a Sicilian pizza is but that's not it! It was a plain pizza made square instead of round. Didn't taste too great either. read more

Shef's Pizza - Supposed to be Sicilian pizza - Pizza Near Me - Philadelphia, Pennsylvania

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Omg this philly cheesesteak was so good. My mom is normally very picky about her food and even she thought that this was super scrumptious. I got the 2 foot philly cheesesteak. It came with a toasted long roll with generous amounts of steak, cheese, tomato sauce, peppers, onions, mushrooms and salami. I took my first bite and I get why the other reviews were saying that the cheesesteak is amazing. There is a setback which is the long roll may be a bit soggy on the bottom after maybe 5 minutes which is inevitable. The juicy steak may wet it. It is best eaten right after delivery. It was $15.25 for the 2 foot shef's steak and $18.36 after tax and delivery charges. read more

Shef's Pizza - 24 foot long philly cheesesteak - Pizza Near Me - Philadelphia, Pennsylvania

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Ordered food through the Slice app and after being delivered, but NOT received, they returned the food back to the restaurant INSTEAD of leaving it in front of Ring camera. On top of that, then proceeded to state they WON'T remake OR redeliver my order. I understand the refund was out the window cause they attempted a delivery. They stated because I ordered through the app, they would not authorize remaking my food even for pickup! Now Im made to take a loss of $50 and food! WORST CUSTOMER SERVICE IN A RESTAURANT! read more

I'm not a huge fan of Pizza, but I ordered from here for a game night and it was really good. Also, I love their wings...like a lot. They have great wings. read more

If I'm in the mood for pizza, a good cheesesteak, tasty wings, and/or some mega fries, the only place I'll order from is Shef's! Their food is always consistently delicious and well-made! My mom comes over from Jersey now just to order the chicken parm sandwich! She says it is the best chicken parm sandwich she's ever had! I highly recommend ordering from here if you're local, or stopping in to order if you're coming through the neighborhood. I doubt you'll be disappointed! read more

I wanna i wanna i wanna i wannacreeeeam Thats what i say at a rapid pace whenever i order Shefs pizza. It melts in my mouth like those creamsavers used to back in the early 2000s. This place is better than everything nearby that is for sure. All we got is nothing, zip, nada. These pizza places claim "we got Nada 3" and i go thanks generic GameFly cyst male with acne, ill pass on your pepperoni titty pizza and eat a real pizza at Shefs. This is a place where degenerates go to get pizza at in Sims 4 for PC while they wait for their Grandmom to wash their sheets from the night before. 10 out of 10 would recommend to a fellow nihilist THE GOAT GOD KING HAS SPOKEN read more

Usually love this place and order from there multiple times per month, however today was an experience that definitely proved why I'll never order again. Placed an order on slice at 5:34pm, was alerted to a family emergency so tried to cancel the order at 5:36 since I wouldn't be home to receive the order. I call in at 5:36 (2 minutes after I place order). A girl answered and when I asked to cancel she loudly sighed in my ear then put me on hold.. got back on the phone and rudely told me that no I cannot cancel my order because my 24 wings were almost done (in 2 minutes???) she said they make orders "really fast" (Whenever I order from them my order takes at least an hour to arrive). I confirmed she was saying I cannot cancel my order to which she yells to someone named Max in the background and he loudly agrees that yes, I cannot cancel my order, even tho it was only sent 2 minutes ago. Thankfully the man at slice customer service cancelled the order over the phone but WOW they are 100% the most rude staff I ever spoke with at any restaurant. I always try to support local but never again with them. Reading other reviews, I see customer service is always horrible with them. I don't know because I typically order thru slice. A shame, why spend money at a place that treats their customers with disrespect? read more

Our 1st time ordering here....... Great experience, tried the stromboli supreme & cheese fries. The Strombolie was very cheesy. Both were good & the delivery was pretty good, food was still hot. Will be ordering again to try more things. read more

Shef's Pizza - Very cheesy Strombolie Supreme & cheese fries - Pizza Near Me - Philadelphia, Pennsylvania

Did I order a Greek wrap or a Black olive wrap?? This was only from half. Can't make it anymore obvious that they are trying to get rid of a ingredient.. wont be ordering ag read more

Shef's Pizza - 7. Greek Wrap - Pizza Near Me - Philadelphia, Pennsylvania

Ordered on grub hub breaded chicken sandwich which should of come with left tomato onions ranch. Grub hub called and asked if I wanted the chicken or the sandwich explained that it's under sandwiches and that's what I ordered. Well I got up charged When it came it was dry no ranch no onion. I got charged an extra dollar and they missed ingredients. Sorry I'll stick with my marios. read more

I ordered the grilled chicken Caesar salad. The lettuce was fresh, tomatoes was firm and the dressing tasted really good however the grilled chicken was very bland. If it was seasoned with salt and pepper alone that would've been a plus but it had no taste whatsoever. read more

Shef's Pizza - Grilled chicken Caesar salad. Fresh veggies - bland chicken - Pizza Near Me - Philadelphia, Pennsylvania

Ordered pepperoni pizza and cheese burger platter. Food tasted bland, the coleslaw looked uneditable like where is the flavor? Delivery was quick. Rating is average. read more

Best stuff pizza ever. I love their pizza dough and their garlic wings are a hit with me.

Shef's has been my go-to pizza place since the night we moved in (literally!) exactly 9 years ago. Over the years we've pretty much had it all - and we have tried other neighborhood places, and none are as consistent as Shef's. The thing about Shef's is they have great appetizers AND pizza. I have found other places around me that have great pizza but lame appetizers, or great appetizers but lame pizza. But Shef's has both. Mozzarella sticks, buffalo chicken fingers, gyros, salads, club sandwiches, deli sandwiches, cheese fries that aren't soggy and are still hot and melty when they get to your house, pizza, strombolis, hoagies.... everything we've had here is just solid and consistent. Honestly, I will miss Shef's when we move away next year. :( read more

Shef's Pizza - Pizza! - Pizza Near Me - Philadelphia, Pennsylvania

I will never be ordering from here again. I ordered the grilled Reuben and this is what I received. The bread feels like it is drenched in water. When I called to ask them to remake it or give me a refund, he said no and that this is just how they make them. Never in my life have I had a Reuben like this, and these are my favorite sandwiches. I will never order from here again and I advise you not to. It is not worth your money. read more

Shef's Pizza - Grilled Reuben. - Pizza Near Me - Philadelphia, Pennsylvania

I moved to NE Philly about 9 months ago and I've been trying everywhere to find who has the best pizza. I ordered a 1/2 margherita and 1/2 pepperoni mushroom. The sauce is a little sweeter than I'm used to but I actually really enjoyed it that way. If taste stays consistent, this will definitely become my new go-to in the area! read more

Cheesesteaks from here are great the pizza I wouldn't recommend it just has a funny taste couldn't tell if it was the cheese or sauce.

I'm begging you never to eat here again this restaurant has absolutely lost they God given mind I've never encountered this type of bs in my life. I've ordered here so much that I never thought this could happen don't get me wrong the pizza is amazing but customer service wise is absolutely ridiculous. So today I placed an order off of Grubhub just as I usually do but I didn't get the usual I get because I didn't need all of that so I place my order but today I had cash on me so I put the tip as 0.00 because I was gonna give a cash tip and you wouldn't believe the bs. Not even two minutes later the restaurant canceled my order so I call because the restaurant because I'm thinking okay maybe they are closed and Grubhub is just now nothing nope. I get on the phone and I tell the lady what happened she asked for my address and she's like yeah it's because it's no tip on the order. I was in shock like excuse me huh because wtf I've never heard no shit like that. There's other ways of giving tip not just on my card you fool. I didn't even care to argue with her because I just think that's ridiculous. Stores need to get it threw their thick skulls TIPPING IS OPTIONAL. For something like this you don't even deserve a tip not everyone wants to tip on their card this is a classic case of greediness and money hungry. Maybe if you paid your drivers what they are supposed to be paid this wouldn't be an issue. I forgot she even tried to lie at first saying yeah maybe it's because your too far ma'am I live couple streets away cut the bs. read more

We order here very often. Last time I ordered food between the hand off from the delivery guy and myself pizza was dropped on the front steps of my house. Called the store and they said they didnt care and that it was my fault and then would do nothing for me. Since that I am done read more

Our family have been customers at this place for 25+ years! Their pizza is always great and they make the best cheesesteaks in the city. Tonight, we got their coconut shrimp! AWESOME! The dipping sauce was truly amazing! I don't know anyone who works here but their staff, cooks and delivery people have always been polite and friendly. Thanks for being our #1! read more

Pretty good, cheesesteak on a seeded roll, steak fries, fast delivery, will order again read more

Shef's Pizza - Good steak on a seeded roll - Pizza Near Me - Philadelphia, Pennsylvania

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My order was simple (or so I thought) Stuffed Pepperoni Pizza. The first red flag was that when the pizza arrived it was cool to the touch. There wasn't any heat or warmth emanating whatsoever from the box I opened the box and the pizza looked "ok"...edible but dull. All thoughts of edibility were lowered once I took a bite and found the cheese tough, the pepperoni soggy and the pizza borderline cold. I made a face, sat the pizza down and finished getting ready for bed. About 10 minutes later I heated up two slices in the microwave. I thought that the microwave would revive it somehow, but It didn't. The pizza still tasted undercooked and unappetizing. The inside was very doughy, the cheese was still hard, no goo or ooze at all. Although there were a lot of pepperoni scattered inside, the pepperoni was salty and mushy. Nothing in this stuff pie was blended together well. On top of that There was only a splash of sauce. I picked over my food and I was really trying hard to find a way to eat it. After awhile I got a headache and the little bit of food I did digest my system rejected and it was brought forcefully out. I don't drink alcohol and I don't have a cold so my "throwing up" wasn't brought on by anything like that. I decided to call Shefs to ask for a refund or a different menu selection. I called several times. No one answered . So after 4 unsuccessful attempts I decided to wait and call the next day. This is where the real fun begins. I called Shefs today and explained Everything I explained above. I also let the person know that I still had the pizza in my possession and although it was a litle picked over it was barely eaten. I told the man I was talking with that I tried to call back last night but no one answered. Once I stated this he rudely interjects "you ordered it last night, but you are calling today. We closed at 12 but we were so busy I was taking calls till 12:10. So I don't know what to tell you." He was indirectly stating that I did not call back by suggesting if I did I would have gotten through to him. He also said he remembers taking my order, which he didn't because a young woman did. He was very argumentative. I told him I'm not trying to argue. I'm just calling because I had problems with the pizza and trying to resolve them without going through my bank. He informed me that "yesterday" they received over 200 orders without complaint (I don't understand why he thought that statement was a feasible way to refute my experience) and that I should go through my bank because there wasn't anything that he would do. I said fine i will contact my bank because I refuse to throw 20 bucks down the drain. Then he has the audacity to say I didn't want the pizza anymore because it cost too much and that's not his problem. Before hanging up I made it clear that I never had a problem with the cost of their pizza but the actual pizza itself. That their cost with tip is what I usually pay for pizza delivery. That I didn't understand what he was trying to hint at because if I had a problem with price i wouldI just not order from them... In addition, I told him that I found our whole interaction and dialogue odd. That the way he was handling an unprovoked situation to be weird. I ordered there for the first time and I was hoping my problem could be resolved amicably. That this wasn't the direction I thought it would go, but since it was obviously going nowhere I'll just hang up and call my bank. He agreed. I contacted my bank and I will NEVER order from there again. Im not sure what that was about, but I was not confrontational. I was not rude. I don't even like sending food back so you know it was really a problem. I guess I could have put it in my oven, added sauce and try to make something with it...but when I order delivery I'm not trying to be Shef Boyardee. I hope that was the owner on the phone. I would hate for a regular employee to sabotage a business in that way... Bad customer service can truly ruin a business. read more

Shef's Pizza - Trying to find an edible piece...denied - Pizza Near Me - Philadelphia, Pennsylvania

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I order from Shef's often, as it's the closest pizza delivery joint to my house. The pizza, wings, etc. are just OK. Not bad but not great. What I really like about She'f is their Greek specialties. The owners are Greek, so the gyro and dolmade are legit. That's usually what I order. I've also tried almost every variety of their quesadillas, and I have been pleasantly surprised by them. They're pretty big too, so make sure you're hungry! The prices are a little high for the area, in my opinion, but the quality of the food is good enough that I will still order from Shef's. Also, the staff in the restaurant as well as the delivery drivers are always really polite and courteous. read more

This place is terrible... fries and pizza came cold nasty and tasting like cardboard. I would literally rather starve then order even a slice from these people. I'm really not sure how they're still in business. Like how can you go wrong with a cheese pizza and fries. I'm so upset I wasted 16$ on this place. Should have just flushed the money down the garbage disposal like I'm about to do this pizza. I'd rather eat a whole pack of saltine crackers with no water then to ever order from this place.. if this is your last resort just eat your money. It will definitely taste better than this. read more

Pizza tastes okay but honestly frozen pizza tastes better at least it will be hot. The pizza was cold like it's been sitting for hours the crust so mushy since it absorbed all the grease and the cheese slide and hardened so I couldn't even move it back. Not worth the money that's for sure. Not that hard to make a good pizza. Very disappointed. read more

Shef's Pizza - Greasy and cold pizza. Couldn't even deliver it without the cheese sliding cmon! - Pizza Near Me - Philadelphia, Pennsylvania

Most of the food here is good, but there's certain things I've learned to stay away from. The wings suck. The sauce is as thin as water and doesn't stay on the wings. So you have fried wings delivered in a pool of orange water that have no flavor. Pizza is okay, but there's definitely better in Mayfair. Cheese steaks are pretty good, but sometimes they skimp on the meat. Ceasar salad tastes way too fishy. After ordering from here for years we've officially switched to Ginos. read more

Shef's Pizza - Their buffalo wings. - Pizza Near Me - Philadelphia, Pennsylvania

Shef's is our go to delivery place at work. The pizza ,cheesesteaks, salads and quesadillas are great. They have this chicken breast dinner in lemon butter which I love. Their drivers and phone people are always nice. Plus the delivery is super quick. read more

Shef's Pizza - Lemon butter chicken with veggies and a baked potato - Pizza Near Me - Philadelphia, Pennsylvania

I was introduced to upside down pizzas about two years ago and have been a fan ever since, but have difficulty finding pizzerias that'll do it. I found out about this place after a friend recommended it, he lives near it. I gave it a try, ordered an upside down pizza with steak, OMFG it was exactly, I mean everything exact, what I wanted and envisioned. I give it a 3 because I've had 5 start pizzas, and pizzas that fall short of 5 stars (4 star pizza), and this pizza was slightly below them. I recommend anyone try this place of they have a specific order to be fulfilledand want it to be done right, but hold no expectations for above average pizza, just an average pizza to enjoy. read more

Shef's Pizza - Upside down, peperoni pizza. Amazing! - Pizza Near Me - Philadelphia, Pennsylvania

Ordered food for delivery @3:30, got it an hour and a half later, noticed some stuff was missing called back and they said would send it right out. An hour later still nothing, called again and spoke to Ashley and she said they were busy, I told her if they can't send it out just let me know, she said it's on it's way. It has now been over an hour since the second call and still nothing. It's now 7pm. I was trying to help a small business, but they don't seem to care about their customers. We have ordered from them often and spent at least $60 each time. Will not be ordering from them again and will let everyone i know, not to waste their time or money with SHEF'S.I hope that anyone ordering them isn't going to be hungry for three hours or doesn't mind losing their hard earned money to them. read more

I always order from sheffs love everything they have. Sheffs is the best. And when ordering staff r great and very nice.

We are visiting from KY. Fiends grouchy is here for Cheese Steaks. Great to be in a family business. The Cheese Steaks were great. The people even better. Will come back . read more

Order a large best of both worlds thru Grubhub. Although the delivery was fast the pizza was not as I expected. It was not the BEST. It was dry, cheap mozzarella cheese, burnt on the bottom and it tasted like cardboard. The worst pizza I have every had! read more

The last time we ordered, the delivery was fast; it was a nice delivery person. Let's get down to the bad stuff: Was placed on hold 6 times when calling in an order. A five minute call took over 15 minutes. They need every last piece of your credit card information, including your last name and first name spelled out. Chef Salad: When asked to take out onions and olives, and replace with cucumbers, and tomatoes, long pause. "I have to check"...Long pause..."Ok, the cook said that because tomatoes and cucumbers are out of season, they have to charge me more." They did. There were 5 pieces of cucumber, and 6 tomato wedges on the Chef's salad. Thanks, guys! Super generous of you as we experience the Great Tomato Famine of the Northeast. Cheese Steak: Poorly seasoned meat, non-existent cheese, completely bland. How do you mess up a cheese steak in Philadelphia? I can expect a pizza shop in Wisconsin to mess up. But here? Inexcusable, sloppy, and lazy. Fries: Ok, I guess. But overcooked, and parts of them melted away corners of the Styrofoam container they were in. That doesn't seem safe... Mozzarella sticks: You can get better ones in a much larger size in the freezer section of your grocery store for 2 dollars cheaper. Underwhelming. In short, there are about 4 dozen better pizza joints in the Northeast. I wouldn't waste my time or money on Shef's Pizza. read more

First time trying shef's. I got 12 hot wings and a med. white pizza with ricotta cheese. Wings were ok maybe a little over cooked but the blue cheese they serve tastes like soap, un-eatable. The pizza was ok too, had to add my own garlic, oregano, and salt to give it some flavor. In all basic NE pizza shop nothing special won't be ordering again. read more

You guys are great!! Service was quick. The girl on the phone was nice. Food was good!!! Thanks for being in our neighborhood.

Called in too ask if they served or had gluten free alternatives and none of the staff was able to give me a direct answer