I had an extremely negative experience with a PRX facial at this clinic, and I would not recommend…read moreit to anyone. Before the treatment even started, I was explained by the sales rep during one of their events this is perfect for event nights. I specifically booked the appointment when I had an important event. ! clearly told the provider which skincare products I use--including Vitamin C and Obaji (products they sell themselves)--and was told it was fine. I was given no meaningful pre-care guidance, which is completely unacceptable for a treatment involving active ingredients. The treatment itself was shockingly aggressive and painful. This was not "slightly uncomfortable"--it was a 9/10 pain level, with my eyes tearing throughout. She started with what said was was gently washing my face which already felt like exfoliation and abrasive. Based on everything I've since seen and read, this is not how this treatment is supposed to be performed. I even watched a live demo of this and it looked effortless. This young 21 year old they had made it feel like I was in the Korean spa getting my first layer of skin sloshed off. It felt careless and improperly executed, incredibly abrasive and aggressive. Nothing like a massage. Immediately afterward, my face was covered in red bumps and blotchy irritation. I had an event the same evening, she said I would be fine. My skin looked significantly worse than before I walked in. Instead of improving my skin, this treatment visibly damaged it. To make matters worse, the only aftercare I was given was a faded, barely legible printout, and I was quickly ushered out the door with no real explanation. Nothing except a piece of paper. Is this how you treat human beings when you should be the expert? No one took the time to properly walk me through what to expect or how to care for my skin after such an aggressive procedure. This experience showed a serious lack of professionalism, training, and basic client care. Between the poor communication, disregard for the products I was using, and the way the treatment was performed, I do not feel this service was done safely or correctly. While the clinic did respond after I complained, that does not undo the experience or the condition my skin was left in. I would strongly caution others before booking this service here. I have reason to believe that the "nurse" performing this named Isabelle seemed very inexperienced. I should also mention that this was hard to book this appointment as they had no one on staff to do it on the day I needed it and then suddenly they had someone with a lot of 'expertise' on hand to do it. I think I was her first patient and she had clearly no idea what she is doing. Also they offered me a release form to sign as they know they did something wrong. I should also add that when speaking to the owner about this she seemed careless, stood behind her staff and dismissed all of my complaints as issues. They offered contradictory info, between when I bought this package and when out I tried to book it. They are all about selling, not actually following thru on what they sell.

I do NOT recommend Ona Skincare for BHRT... I spent quite a lot of money having my hormone levels…read morechecked by doing bloodwork there..The nurse that prescribed my compound cream was completely off in the levels that I was needing... long story short, it was a complete waste of money and I ended up going to Relive in Nashville who did a much better job assessing my hormone levels.

The team's experience and knowledge of all things skincare are unmatched. However, showing…read moregratitude of returning customers could use some work. Jennifer's level of unprofessionalism/avoidance to patients is baffling. When she sees a returning customers, she runs in her office and shuts the door. Challenging to lead a team with a leader who simply has a bad attitude. Hopefully things will improve.

I have been seeing Melissa and her amazing team for over 10 years and I will never go anywhere…read moreelse. The level of professionalism and passion for everything they do is exceptional. From the cleanliness of the space to "vibe" you feel when you walk in door. The level of respect they have not only for their clients but each other is both refreshing and appreciated. Thank you HelenGaye for my recent treatments, you're amazing..

I first started going to Ashley about 5 years ago desperate to get my skin under control. I've…read morealways had issues and had zero success in the past with anything I tried. Ashley set up a plan specific to my skin and recommended the right products and at home care needed. Went in for a series of facials and peels and could not believe the results. Her skills are beyond anything I could have hoped for! And, did I mention her scalp massages are to die for?!? I have since also been a regular client for eyebrow waxing and tinting and she is a serious eyebrow guru. Ashley is friendly, personable, reliable and extremely knowledgeable. I can't recommend Ashley enough for your skin care needs!

I have been going to Ashley for over a year now and my skin has changed dramatically. She is so…read morethorough and knowledgeable. She went through all of the products I was using and told me which ones were working for(and against) my skin. I really appreciated the time she took outside of my appointment to do this. She explained everything in a detailed email, so there was no pressure to buy any of the recommended products(all of which I now use and love). I can see why her schedule is so full. She is the best aesthetician in Nashville and definitely worth the wait! I recommend her to anyone who wants skin services that are not only relaxing, but also make a dramatic improvement in their skin.

I've been going to Madlen for almost 5 years now and I won't go anywhere else. You pay for…read moreexceptional service and quality but even better she is EXTREMELY personable, makes you feel comfortable, she listens and remembers things about you even when a month has passed. There have been last minute appointment accommodations she's made because she is exceedingly dedicated to her clients and her spa. People like Madlen are priceless and i always look forward to going in to see her. I would recommend anyone to see her

I just had the best facial of my life here. Madlen is so kind and so sweet. She does an excellent…read morejob explaining the process, her thoughts, and what she is doing. I also like that she did not push me to go purchase any products or change my whole skin routine. I will definitely be coming back to Madlen. Also, her space is so welcoming and comforting. I would pay to just take a nap there.

Kaylee was so professional and sweet. This was my first facial and I was nervous about how my skin…read morewould handle it but she was so kind and reassuring during the process. She helped talk about what I can continue to do at home to help my skin and I highly recommend checking her out if you're in need of a good facial.

I visited Opal on Saturday for a consultation and a brow/lash tint and had the best experience…read more Kaylee was super knowledgeable and asked all the right questions. She gave me great tips to improve my skincare routine and made the whole visit feel easy and relaxed. My brows and lashes look amazing, and I already booked a facial and red light therapy for next month. Highly recommend Kaylee if you want someone who knows her stuff and makes you feel taken care of.

I went for my first facial with Indigo today and it was absolute perfection! One thing that stood…read moreout was her delightfully warm energy and her thoughtful approach --- she made me feel extremely comfortable and relaxed. She took time to thoroughly explain her process and ask thoughtful questions prior to getting started. Indigo began with a relaxing and grounding meditation which really set the tone for the rest of the treatment. The space is so cozy and relaxing... honestly better than any spa I have visited. Indigo mixed a lot of massage in during the facial and the aromatherapy alone from her products put me into a deep sensory trance. I left feeling calm and restored. Will 1000% be coming back on a regularly basis.

This experience was like nothing I've ever had before - the facial was so calming and soothing for…read moremy skin and massage during the masks was a treat and helped me really relax and enjoy my time. I also got my lashes curled and my eyebrows done and left feeling so rejuvenated and radiant - I love love love the products Indigo uses in how clean they are and how amazing they smell - so natura

Kenzie did an awesome job w/my facial and extractions. I've never had someone work so hard on…read moreremoving all my pores. My skin is shining, and I'll feel like a new person. I've also received body sculpting and saw instant results! I'm so happy. I will certainly be back.

Kenzie is amazing !!! She listens to your needs and is very honest with you about what you need and…read moredon't. Love this place and the name. Definitely recommend you will feel safe and relaxed here!

The spa services are fabulous. Got a facial & lash brow service. https://renusalon.glossgenius.comread more

Had an appointment with a stylist, she never showed. Thankfully Candace was available to fit me in…read more She did a great job with my hair. Very friendly as well. So appreciative she was able to pick up the slack of a co-worker.