As far as airports go, I really have nothing to complain about here. It was incredibly easy to get…read morein and out of the airport both when I arrived and when I flew home. One thing that really stood out to me was how clean and spacious the bathrooms were, which, honestly, is one of the biggest things I look for in an airport. There are also plenty of food and restaurant options, which was a nice surprise. While it's not one of the largest airports I've been through, it still has everything you need and never felt overcrowded or difficult to navigate. Overall, it was a smooth, stress-free experience, and I'd definitely be happy to fly through Louis Armstrong Airport again.

This airport... always a ton of delays. I have the worst luck here. Especially with American…read moreAirline. I would avoid American airline coming here. Otherwise there is a Cafe du monde here... which is kind of cool I guess?

Hospitality at its finest !!!! They truely care about their customers and the team. Way to shine…read moresouthwest

Worst airline EVER !!…read more Me and 3 others were supposed to fly out of New Orleans march 16th at 5:10am .. We got there at 2am ... they didn't open their ticket counter / baggage counter till 3:45am Not only that but they admitted they were short staffed and had all 5 lines converge into a single line in the middle which made it take 3x longer to get our bags dropped and get to TSA . Also I had pre requested wheel chair help because I was injured and couldn't walk at the time . The clerk at the counter told me . And this is an exact quote " sorry where short staffed today , we have too many call out s , your gonna have to deal with it your self " which they legally have to provide wheel chair assistance .. Well long story short we didn't get to the ticket counter because of their short staffing till right before 5am ... then through tsa and the flight had already taken off .. Their best option was to rebook us on another flight. The next day in the afternoon and we wouldn't arrive till almost midnight ... over 32 hours AFTER we were supposed to already be there ... this would leave just 1 full day for our small vacation so we said no thank you .. give us our refund because that is not acceptable .. But it was their short staffing that caused this issue in the first place . So I emailed them and requested they cover the cost of our non refundable Airbnb because this was caused by what the even consider Controllable issues . They could have atleast offered what they give to those who need to be bumped to another flight considering this was their fault . Which is $2150 per person . But they basically told us to deal with it and accept that they ain't doing jack sh*t for us , they are the absolute worst Not to mention the wheelchair assistance issue . My suggestion is to NEVER fly Southwest Airlines,.. they are terrible and have garbage customer service !!!!

Whyyyyy??? No WiFi! Straight trash. If don't get offered a beverage?!!? This is not acceptable.read more

Flew to Boston with a connecting flight in ATL and had no issues. Smooth flight, boarding was easy,…read morein-flight entertainment and wifi worked effortlessly, and the crew were friendly. Not sure why anyone can really hate this airline. They do as good a job or better as other airlines to get you where you need to go. Helpful and friendly air crew and gate agents. Flights are on time or if not communicated to us the proper way. Can't go wrong flying Delta!

This was a truly annoying experience. Security was such a clusterf* here. Lucky me chose the row…read morethat had its machine turned off after all of my stuff was on it; not sure if it was a computer issue or what since that wasn't communicated to us. They had us leave our bags and go through the scanner regardless. For some reason, my shoes set off the sensor, which makes no sense since they didn't in any other airport. They had me take them off to go back through, but instead of putting them on the conveyer that all my other stuff came out of, I waited and waited and waited, until finally I asked, and they had come out on another scanner! I'm so glad I had given myself ample time to get through security, but geesh. Some basic organizational skills would benefit them.

I have Global Entry which allows me to use TSA PreCheck for domestic flights. I have noticed over…read morethe years the lines have gotten longer but they move really fast. I also like the idea I don't need to undress just make sure my pockets are empty. I am usually in and out very quickly. So I guess its a good deal. my wife has Clear and I always beat her out. LOL

We were running late due to shuttle issues from the storms…read more We went to the check in. We were going to change flights because we didn't think there was a chance of catching our flight. The agent told us to go and hope for the best. I was the LAST person on the flight. They said they were waiting for us. We think the agent called ahead. Very thankful to everyone!!

7 hours we were delayed in New Orleans waiting to fly to Charlotte. Finall boarded the plane then…read more15 min later were told to deplane and that pushback would be in 1 hour. after not eating for 8 hours we went and found some food. Returned 30!min later plane was gone. no announcement nothing. We were given economy tickets to replace our our 1st class tickets by a completely unapologetic gate agent. I never plan on flying American again. I hope they don't merge with United and ruin them

Highly recommend this lounge if you have a credit card that offers this lounge as a perk. It is a…read moresmaller lounge in comparison to other delta lounges, but the hospitality and amenities are still the same. Plenty of options to sit and relax before your flight. There are many food, beverage, and snack options available. The staff is helpful and kind offering piece of mind before flying out to your next destination. It makes the travel experience much more relaxed and enjoyable. I look forward to visiting this lounge the next time I am in New Orleans.

Disappointing as a Diamond member A kids section is needed…read more Last few times the food is cold and inedible

One thing I really appreciated is that they don't let this place become overcrowded…read more When they reach capacity, they simply stop admitting people, have you register, and text or call when space opens up. It keeps the atmosphere enjoyable instead of chaotic. The food is surprisingly good too. I'm a sucker for club lounges with quality snacks, and this one is a pretty good one.

Club MSY at the New Orleans airport is an okay lounge. It's a clean and comfortable place to relax…read morebefore a flight, with plenty of seating available. The bathrooms are also very well maintained. The biggest downside is the food. The selection is usually very limited, and the quality is nothing special. Customer service is also inconsistent. During my visit this morning, the staff didn't greet or acknowledge customers, which made the lounge feel less welcoming. Overall, it's a good place to sit, relax, and recharge in a clean environment, but the food and customer service could definitely be improved.

We had a good experience with United airline. We don't have anything unkind to say. Everyone was…read morevery kind to us while boarding, during flight and off boarding. We appreciated yall

I recently flew with United Airlines, and the entire experience made it clear that they prioritize…read morearbitrary rules and operational incompetence over basic customer service.To start, the flight was severely delayed, which completely threw off our travel plans. But the real frustration came from how they treated us. My wife and I booked Basic Economy, and as a result, United separated our seats. Before boarding, I politely asked the gate agent if they could seat us together. They flatly told me it was completely impossible. I thanked them for trying and moved on. Next, right before boarding, the agents forced us to check our personal items and carry-on luggage at the gate.The real insult came when we stepped onto the plane. Not only were there plenty of empty seats, but the seat directly next to me was completely vacant. On top of that, the overhead bins had tons of open space.There was absolutely no logistical reason to separate a married couple or force us to check our bags other than to penalize us for buying a lower fare tier. Combined with the severe flight delay, it is clear that the cruelty is the point with United Airlines. I will be avoiding them moving forward.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 888-4621-105 to make our reservation because the app wouldn't let me book a room for…read morethe same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.