If I could give zero stars I would. This place always has problems, whether it's the car wash not…read moreworking, the pumps not being able to print receipts, their credit card machines are down, so it's cash only in the store, they are out of items in the store constantly. It must be terribly mismanaged. I don't know what's going on, but every time I try and go here, I regret it because I run into a big waste of time.

Don't use the car wash. It ripped off my hubcap. Owner told me they didn't know if my hubcap was…read moreloose or not before hand. It was not. I had checked after I got gas before entering the car wash. Save your money, you'll have to spend more later to replace pieces of your car.

I really feel pressed about me paying $20 again yall could of just activate it again but instead…read moreyall charged me again which ain't no good in the town hire better works because the people you got are shitbox

OK, stopped for a quick topoff for the 1 hour drive back to Oakland. Didn't go inside the food…read moremart, and didn't ask to use the restroom. I'm really sorry about the 2 star review, but this station isn't planned out very well. If all the pumps are occupied, how do people drive out? Oh, I guess some people can back out. The others squeeze thru somewhere. You should have 1 less island, and space it out more. Then the customer parking is along the wall, and that's probably why people stay at the pumps and no one can get gas. Oh well

Came in for gas 1120pm Filled my tank $80 plus dollars. Not…read moreable to get receipt. Went inside to get The clerk goes you get receipt outside. Told him would not get receipt from pump. Finally he gets up off the chair and seemed upset that I bothered him time was 11:15pm. Never said sorry about that and finally he printed receipt. I have been coming to this station for many many years. Will go elsewhere from now on. I want great customer service this clown needs training. My bill tonight $80 sure another station will like my business and will be sure to tell all my neighbor. I live on carano way a short drive from your station. Really poor customer relations.

I only use this station as it's close to work if I'm really low on gas there is always new staff…read morethat really don't want to be working here such a shame ! Not sure who the owners are but I don't think they really care or ever check any reviews posted things are always broken

The carwash malfunctioned on my car. the hydraulics for the top roller stopped working so it…read morescraped it all over my roof the entire wash and left soap all over my car. The cashier wouldn't give a refund so I filled out a report but never got a call back. And their voice mailbox is full. The place clearly values profits over customers. be warned, don't go to this Shell. Especially for a carwash.

great service. very patient. Clean store and had what I needed. Service was fast and seamles. Has…read moreeverything!

Both attendants at the register are simply exceptionally rude. One time, I asked one attendant for…read morematches and the idiot just tossed it on the counter like I didn't have my hand out to reach for it. Another time, I was asking about a product and the attendant replied by telling me he was closing in 5 minutes. If this place werent so close, I would avoid this place like the plague. The attendants dont seem to know or care about customer service.

This Shell has been here for many years and they just remodeled and it's awful. I can't even put…read morethe fuel nozzle back on because they didn't design it properly. If you want to waste your time you should come here. I've used two different nozzles btw so I'm assuming they're all like that.

Thought this place was 24 hours, I go there and cashier tells I'm going on lunch come back in 30,…read moreor I locked keys inside. Like damn I get you need lunch but every-time there's something.

i normally like this station, but today i got an unsolicited lecture on love of Jesus Christ by an…read moreattendant. I told him i didn't wish to discuss and he continued. I stopped the pump , left and took my business down the road, which i will continue to do if i see him preaching by the pumps again.

This is my secret Chevron. This is where I go to fill up my truck and the army of little plastic…read morecontainers I have to feed the tractors, and small engines that service the estate. I love this Chevron because it's easy to get into, easy to get out and not crowded. Early in the morning, it's tradesmen with their trucks filling up their containers. I think they have the same idea of getting their gasoline and diesel without the busy traffic of the other Chevrons. I drive out of my way to get to this one because it's quiet, clean and peaceful. No bums hanging around asking for spare change or a dollar to get to Los Angeles. A bonus, there is a coffee place (Blue Beagle) and a bakery in the shopping center nearby.

The workers were very friendly and helpful. I would never hesitate to go back and recommend this…read morestation to everyone.

It is 1105 as I write this. I pulled into the gas station when the lights were on at 11 o'clock…read more When I stopped my car and put it in park, the lights went off. I am out of gas, I have 0 miles per gauge information, so this is my best bet. I jumped out and within 10 seconds knocked on the window, where all the lights were on and I could not see anyone. Then a woman quickly shuffles by and does not look at me. I knocked again, and she shook her head. I said "oh no, I don't need anything in the store I just need gas." She proceeded to tell me that it's shut down. I asked nicely and reminded her that I pulled in when the lights were on. She just told me it's shut down. I then pleaded a little bit to my embarrassment, please please I am out of gas, and I am in a moving truck as I am moving about three hours away. She turned away and walked, shaking her head and refused to give me gas. This is disgusting, it's ridiculous, I mean Sonoma County, the kind gentler place. This woman is rushing to get home and cannot even allow a customer a couple gallons of gas. She wants to argue that it's shut down and will not even listen to the fact that I was here when the lights were on. I won't say anymore, except that I will never ever come to this place again. This is an example of human sludge, selfish, nothing to give, worthless, low life, heartless, scummy, white trashy, did I mention selfish? OK, that's it, I'm just gonna go back to calling AAA and trying to get some gas. I did notice that she is afraid to come out. I'm afraid she might call the police on me, what do you think? She knows she's kind of a disgusting human and is ashamed. Maybe I'm taking this too far, but dearest humans, who are we if we can't help someone out? Especially when it's not going to even cause any inconvenience whatsoever? I'd be on my way by now!

I've been coming to this station lots over time. Clean bathroom, many pumps. Used to be best deal…read morein town. No more. They're = to most other cheap stations now. And they've raised drink prices above competition recently. Disappointing. Won't go out of my way any longer.

Awesome , go to this place to buy your gas, snacks and drinks. Lowest gas prices in Santa Rose…read morelocated in Sonoma County

Unscrupulous and Overpriced…read more I'm frequently overcharged at this store, to the point where I now only go when I have to, I mean on top of their already overpriced swill. A few weeks ago, I went and got overcharged during the evening, and the guy actually apologized for his "mistake," and rerang it to a lower total. Hmmm...

Went to get sandwiches, they no longer have any meat other then Turkey, employee wore No gloves &…read moredid not have a mask on. All the sandwich making tools were filthy dirty. Would not go there again.