When requesting a quote for repair services, it would be more expedient to receive it in writing…read morethan to have to call them and possibly bring in the vehicle.

I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

Needed an oil change and checkup before heading out. We were very happy to find this high quality…read morefull service shop on Anna Marie island. They were super friendly and responsive to my needs. I was amazed at their experience and professionalism. The prices are fair and worth having an experienced mechanic who you trust. I liked seeing Napa parts. Ask for Rob and spread the word.

This team of experts will work with you, educate you and keep you safe. They are responsive, are…read moregood listeners and communicators. Highly recommend.

Called in the a.m and got an appointment the same day. Spoke with Terry, he was very knowledgeable…read moreand friendly. When I arrived I was greeted and treated like a valued customer. Terry then he brought over Trey, one of the mechanics, to check my issue. (which was replacing my oil filter housing cap). Trey also SHOWED me a few other things that were not 100% and asked if I wanted them serviced. It's nice to actually see what they are talking about instead of the mechanic just telling you what you need. I 100% recommend this business for just about anything automotive related! I will definitely return for my next oil change!!!!

Installed front under carriage splash shield. Great people, great service. Ask for Terry.read more

Very disappointing service. After their alignment, my brand…read morenew tires were ruined in just a few months. The shop refused to take responsibility. They used to have a great mechanic there (I believe his name was Robert), but since he left, it's clear there are no real professionals left. Poor service and completely irresponsible attitude. Would not recommend.

They replied in a timely manner and gave me the greatest service I've had in a long time, awesome…read moreplace to do business. If you want great options at affordable price, this is the place to go. Darryl

My son's car was broke down on the side of the road and he mentioned JSN Auto repair and I got on…read morethe phone immediately and spoke with Chris. He was very pleasant and said he would get right on it and he did. We had a suspicion it was the alternator and it was. Pricing was about right. It was fixed in a few hours and everything seems to be working great. I would recommend giving JSN Auto a try.

Horrible rude attitudes here since they changed the name of the business and the staff…read more Seriously overcharged me for installing a 'new' alternator that went bad within 8 months. Took car back in. They had to replace it as it was under warranty. Turns out the first one was not 'new'. I would not go back here again if you paid me. They also list a charge for rags they used in the shop on your bill. What a joke and a rip off. Stay far, far away.

Been using A-Z for 17 years on multiple cars.. Good all around. You can trust them. Yelp wants me…read moreto say more. Friendly too.

This is the 2 nd time we've used them. Fair prices, no upselling. Delivers as promised.read more

Saw FB ad advertising a rebuild for a 68RFE with a 2 - 3 days using your core for $1800. Messages…read moreSarkis and he said he could get it done and to send the transmission over. When I said the transmission was obviously still in the truck there was an added $1200 removal and installation fee. Including $800 for a billet torque converter. That was fine. I found the shop two hours away from where I live in Orlando because I was in a hurry to get my truck which I use for work daily. All the shops are around my area had a 2 to 3 week turnaround time. I explained the urgency, and I wanted to make sure the truck would be done quickly and correctly. I dropped it off April 23. April 23 - truck towed to shop. April 28 - tells me truck will be ready the next day, it isn't. Sep 2 - truck was ready 11 days later. Picked up RAM. Drove it 4 miles down the road transmission overheated. Check transmission fluid. It was not reading on the dipstick called both Brian and Sarkis after stopping at the auto parts store and filling over 6 1/2 quarts of transmission fluid before it registered on the dipstick. Leave truck to make sure transmission didn't cook itself when it over heated to 275° September 11 - I was told the transmission was fixed. picked up RAM. Made a few miles down I-75 before the same TCC code popped up that I sent the truck in for. Oct 23 - Drove the truck back off after it sitting at home while I was out of town work renting a vehicle this entire time. Nov 10 - Brian said the truck was ready so I picked it up at night. Drove it to exit 220 on I-75 and the TCC stopped locking up. This is the exact same issue I dropped it off with. I have now spent over $4k to have a rental car the entire time the truck wasn't able to be driven or while at Burks. I've paid 3 months of commercial insurance on my truck at $562 a month for a total of $1686 and not driven it. Paying for an Uber from Orlando to Sarasota. I've lost contracts due to not being able to haul equipment needed for jobs. There is absolutely nothing they are willing to do to fix this. Ive never dealt with adult as unprofessional and disrespectful as Sarkis. Brian has tried to do what he can in his power I guess but I'm still left out of almost 10k in this whole ordeal and still have the truck exactly the same way as when I took it to them. The pictures are of the ad, the issue when I picked it up September 2 of the transmission overheating. And the communication between Sarkus and myself, and how he responded to me being frustrated which I had all right to be. Save yourself the aggravation and save yourself the money do not use this shop if Sarkis is involved. He made sure to ask me to Zelle him payment, so I have no recourse at getting my money back. I did have them also work on my jeep and they left the four bolts to the shifter, completely loose and it leaked transmission fluid when I picked it up from them because I had taken both my vehicles to them.

My car suddenly overheated w black smoke etc. Had it towed to a nearby Tires Plus that kept it for…read more2 days and could not figure out the problem. I was charged $100 anyway --- with no solution nor clue what was wrong. The car cooled enough for me to drive it to Burk's the following day. Mystery air conditioner issue was solved and repaired. Also got my rear brakes replaced (overdue but because of hurricanes I had not taken care of it.) Burks's completed both jobs in one day at a fair price. Also saved me money by offering to let me return the next day to pay by check rather than absorbing an added credit card percentage. Friendly, punctual & clean. Thanks for great service! I will be back!

First mechanic I finally trust. This is now my yearly check up place. Highly recommend. I'm a…read moresingle woman and I hated taking my car in for service. I trust Kaufman more than anyone else.

Honest, reliable, and highly skilled automobile technicians. Very reasonable pricing for the…read moreexcellent work they do. Professional and friendly office staff with excellent before and after administrative skills keeping you aware every step of the way. Also surprising is the hospital like cleanliness of their workspace area. When you leave your vehicle with them, you know it is in good hands. They are simply the best and I definitely recommend them to anyone looking for highly skilled, reasonably priced, automobile mechanics.