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    Sheppard Automotive Repair

    5.0 (12 reviews)
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    Services - Sheppard Automotive Repair

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    3 years ago

    Had to take my WV Gti in, car wouldn't start whatsoever, and Dave and his crew took care of me! Definitely will be going back!

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    Review Highlights - Sheppard Automotive Repair

    Had to take my WV Gti in, car wouldn't start whatsoever, and Dave and his crew took care of me!

    Mentioned in 8 reviews

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    D&M Automotive - They always have some nice cars they are working on every time I stop by!

    D&M Automotive

    (65 reviews)

    I wasn't going to write a review about my experience, but my friend has since had 2 similar…read moreexperiences here so I feel like people should know. I am extremely hesitant to bring my car to a mechanic shop normally because my dad typically fixes my cars for me. I wanted to give him a break so that is what lead me here. A little over a year ago I brought my car in for a horrible noise it was making. They diagnosed it and over $1,000 later I got the call my car was fixed and ready. As I was driving away, the same very glaring and obvious noise happened even before I left the parking lot. I called and let them know it was still making the noise so they had me bring it back the next day. I went on a drive with one of the mechanics so I could make sure they knew what noise I was talking about. They kept my car, put some oil/lubricant on a few things, and said good to go. Again, my car made the noise as I drove out of the parking lot. I called again to tell them it was still making the noise and I was told, "I don't know what to tell you, your car is old and we could spend years looking for what is causing the noise." And that was it. No offer to try to figure it out and I've now spent the money I barely could afford as a single mom and my car is not fixed. And I don't have the additional funds at the time to take it elsewhere because I spent it with them. Here I am, over a year later and the car is still making the noise because I'm nervous about trying at another mechanic. My friend over the past year has had two very similar experiences where the initial issue was not fixed at first and she has had to go back. She had to pay for the non-fixes and again for the going back to actually get it fixed. I have no doubt the work they did on my car was done properly, however it was not the right work or the fix for my issue. The employee even said he thought what they replaced looked like it had already been replaced before (like it was not the original part). I feel like that should have raised a flag that maybe it wasn't the part that needed replacing. I would use caution when considering going here.

    Always a good experience - they know what they are doing and good with communication.read more

    Advanced Automotive

    Advanced Automotive

    (30 reviews)

    After replacing motor mounts we were told the water pump was leaking and needed to be replaced…read more I started to get quotes and Kaylee got one to us quickly. We went with them and scheduled the service which the turn time was matched, explanation of repairs was detailed, and cost was very competitive. We will continue using them for future repairs as very pleased with this shop.

    Wow! This is my new mechanic. I am blown away by his service and value…read more I brought my teenage son's 2015 Hyundai Accent in that wouldn't start at 10:30 AM and Joe and his crew had it fixed by 3:30 PM. Initially, he explained the possible problems that might be occurring and informed me of an engine recall on my particular model. (A fact I had not leanred over many visits to dealerships through the years.) When they later got around to diagnosing, he patiently explained the situation and that it just started up repeatedly without fault. He said that I could come pick it up. Not wanting an unreliable car, I solicited and took his expert suggestion that it was likely the fuel pump. He had to have it delivered and I casually mentioned that I was hoping it would be ready for my son to drive it away after school at 3:30 PM. He indicated at it'd probably be more like 5 PM, which was still a fast turnaround. I got his call at 3:30 as I was picking up my son from his school and preparing to drive him to his job. Underpromise and overdeliver--that's the mark of a great mechanic! The part and labor was very reasonable: under $600. My son said it's like it's a new car so Joe's expert suggestion was exactly right! Joe's got all my future business.

    After Hours Auto and Truck - Front entrance of business.

    After Hours Auto and Truck

    (38 reviews)

    Clipped my tire turning a corner this morning and called 'After Hours Auto & Truck' based upon…read morerecommendation from my insurance company (as their service had a backlog of about 2-3 hours). I spoke with Louis on the phone and within 40 minutes Christian was on-site changing my tire. He had it done in less than 10 minutes, and I was on my way. Again, Thanks Christian and Louis. I appreciate it!

    I debated whether to respond to the frivolous lies After Hours Auto and Truck posted in reply to my…read morereview. . The truth will prevail! Let me break it down lie by lie. EXCUSE ME, I meant *line by line: 1. The 15 minutes call could have been a lot quicker if I ya'll could tell me what is included in that inspection. I dont think ya'll could have given a straight answer if your lives depended on it! 2. I was not comfortable paying the entire bill when I couldn't get a straight answer of what I was exactly paying for. However, I offered to pay half the night before and half after the work was finished. 3. If you recall, the whole point in getting a mobile mechanic was because I just started a job and I had a meeting in the morning with my director. Which I was very clear on calling ya'll back ASAP after the meeting. Ya'll agreed and decided to make the appt and set expectations that the work would be done. Saving best for last! 4. When I called afterwards to find out nothing had been done. I was scoffed at for asking, "so how do we proceed from here?" the reply, "ughhhh, were busy now." And then silence. There never was an offer to come back out later or even another day. So I think the one truth throughout the entire response from After Hours Auto ans Truck: I told them I am leaving a review of my experience. Guess they took that as a threat. When in reality my intent was to warn others of the awful experience I had with Afrer Hours Auto and Truck. If you treat people right then you wouldn't have to worry about someone leaving a review! It's just bad business. Customers should be warned of yet another unprofessional mechanic!

    Sheppard Automotive Repair - autorepair - Updated July 2026

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