It's been almost 2 yrs since my last review and thought it might be good to update. I've continued…read moreto receive great customer service here by everyone that I come in contact with. The 2 notable ones are Tracy and Dennis. Let me start with Dennis first. They remodeled their store and now the fasteners/nuts/bolts area has been expanded and I love this. Most of the time I come it's because I need some fitting that broke or something with something I have and I don't need 100 of them, just 1 or a few. All the Ace Hardwares are perfect for this and I've never NOT found what I needed. Dennis has helped me most of the time when I come, which isn't too frequent, but maybe a few times a year. He is always very patient. Sometimes it's with a project and he offers suggestions. Thank you, Dennis. Tracy is a newer person for me from the past year. I don't remember why I came in, but he was the person to help me. He's retired from his career and just wanted to still work, but not in a high pressured career. We've had some really great conversations. He is very personable and super, super helpful. I needed to fix my dripping shower faucet and asked him for suggestions. He gave me lots of sound advice, which all of them really helped me. Unfortunately this Ace did not have the parts I needed for my particular showers, but the advice he gave was invaluable and saved me hundreds of dollars. I was able to change out the shower spout, handle, shower heads with new stuff and all by myself. This turned out to be fairly easy, so I thought why not to tackle my master bath, that had similar shower fixtures. The master bath was a little trickier, and took a bit longer, but I was able to change all the shower fixtures minus the drains all by myself without incident and everything is working great. I did this back over 3 months ago and everything still works fantastically. Tracy did advise that replacing the drains was a bit more difficult. He didn't say don't do this, but the thought of having to perhaps replace plumbing and the showers did not appeal to me. So, the drains remained. I also wanted to change out the sink faucet in the first bathroom. He talked about the hard water deposits we have and how to replace the faucet. He showed me a tool, a sink wrench, to help me loosen and get into tight spaces. My husband really was the one that went under the sink to do all this. I am grateful. This was a bit more difficult than we had hoped because whomever installed the prior faucet really glued EVERYTHING down well, which required my husband to use a DeWalt cutting tool to get the parts out. Since the first bathroom turned out well, we also did the Master Baths both faucets - replacing them. Thank you, Tracy, for your guidance and direction in this, for caring enough to be specific to empower me/us to do these repairs to our home and saving hundreds in labor and not needing to call out a plumber to do all this. Both Dennis & Tracy are true assets to this Ace Hardware location. Thank you for caring about your customers and going above and beyond every time. God bless you and the rest of the employees here.

Very poor service. Also they have a return value on anything buyer BEWARE!!!! This is un-American…read moreand not a true value. Very disappointing that Ace only looks at bottom line. 2 customers lost.

Great selection, excellent value, and fantastic customer service! I truly appreciated the calm…read moreapproach of our sales associate, Yumire - friendly, no "high pressure". And, the delivery team were great! Very enjoyable shopping experience, I'll definitely be a repeat customer!

I received my new three-piece Ashley sectional today. The delivery men were awesome. They put it…read moretogether for me, took all the boxes and plastic away with them for no mess. They were professional and courteous, and his furniture is better than expected.

Leaving a five star specifically for Brian in the paint department who was incredibly kind,…read moreknowledgeable, and made my Lowe's experience better. Last time I came in, being a new homeowner, I wasn't treated well. This time Brian was fantastic and absolutely deserves some sort of raise and he made me want to come back, rather than having to to match my paint like before!

I have had multiple terrible experiences with Lowe's, and after everything that's happened, I won't…read morebe shopping there again. **First:** I purchased a pressure washer that would not start. I spent two days trying to get it running before taking it back to the store. Even the Lowe's employees couldn't get it to start, yet I was told I couldn't return or exchange it because I was outside their 48-hour return policy. If your own employees can't get a brand-new product to work, refusing to exchange it is terrible customer service. **Second:** We purchased a washer and dryer and specifically requested that they be stacked during installation. When the delivery team arrived, they installed them side by side because stacking wasn't on the delivery paperwork. The request never made it from the salesperson to the installers, leaving us to deal with the mistake. **Third:** On the Fourth of July, we purchased a refrigerator. Before we bought it, the salesperson confirmed it was in stock, and we scheduled delivery for Thursday, July 9. The day before delivery, I received an email saying the refrigerator was unavailable and that I would either have to cancel, request a refund, or wait until they had more in stock. Then, the morning of the scheduled delivery, I received another message confirming it was being delivered. Naturally, I was confused, so I called customer service. I was then told the refrigerator would **not** be delivered because they had sold out and the model was no longer being manufactured. My only options were to wait until the end of August for another one or cancel my order. I've already been without a refrigerator for a week, so waiting another month wasn't realistic. They searched for a replacement, but the only comparable models were about **$500 more** than the one I had purchased. At no point did anyone offer to honor the original price or provide any reasonable solution, even though this situation was entirely caused by Lowe's. To make matters worse, after canceling the order, I was told it would take **3-10 business days** for my refund to appear in my bank account. So not only am I still without a refrigerator, but my money is tied up as well. These experiences show a pattern of poor communication, poor inventory management, and a lack of accountability. Mistakes happen, but it's how a company responds that matters. Unfortunately, Lowe's repeatedly failed to make things right, and I can't recommend shopping here.

Stopped by Ave Hardware for a screw... and of course I got there and completely forgot what I came…read morein for There's hope for me yet at least someone believed in me! The employees were super helpful and offered assistance right away. I somehow ended up buying tire cleaner instead (sheesh ), and naturally remembered what I originally needed after I got home. Even so, it was a great experience. I enjoyed browsing and seeing things I'll probably need in the future when I move. Maxwell was awesome thank you for being so patient while I dug through my purse like a senior citizen trying to find my change You rock!

I love coming to this ANY ACE and this one is my backup. Not quite as close but it's still fairly…read moreclose to my house, the customer service is always amazing, they usually have anything I'm looking for, and the prices are almost always in line if you consider the convenience of coming here as apposed to the big box stores. The nut and bolt section is especially helpful because they carry almost everything. They DEFINITELY carry more of the obscure stuff that you just can't find at other places. This store is super well stocked and it's merchandised in a way that just makes sense. 5 stars for them! Check them out!

Starting with the purchase of my new Electrolux washer & dryer-very personable sales person. They…read morewere able to deliver the set in two days. Michael the installer was a gem. Very happy camper.

Purchased washer and dryer from Spencer's on Power and received exceptional customer service…read morestarting in store right down to delivery. Ran into a problem with the dryer and they brought out a new one immediately. I will definitely make this our go to store for appliances. Laraine

Christina, our register lady, was such a delight!…read more I got my doggo a giant bone, the prices were great, I have gotten her several from here, the knuckles are her favorite. They have so many supplies for farms and city people, I never knew, but it was recommended by my pastor and he was spot on. I found a America 250 flag to hang up as well. I got great prices on 2 gifts too. I will be back. This store is fantastic.

I just always assumed that the Tractor Supply was always for farmers and never paid it much…read moreattention. Turns out it is much different upon a first visit over the weekend. They have cool clothes, hats, a huge pet section, shelving, tools, all kinds of useful things like hitches, trailer parts, actual trailers, and so much more to see. So glad that we decided to drive a little further on our weekend adventures and check this store out. My wife and I each ended up buying $30 to $40 worth of stuff at great prices. They had a lot of patriotic and American themed items which is right up our alley, especially on the 250th anniversary of 1776. We bought some cool items to celebrate that including Moon Pies and Ball jars. They had some kind of pet clinic or something inside the store. Reminded us a bit of Petco or Petsmart. People had their cats or dogs with them. It was great to see. We bought some treats for our bestest girl at home. We will definitely return. Great first visit.

6//25/26 Quick stop for a few things…read more Selection 5/5 This Ace location is my favorite. Convenient to home, surprisingly huge selection and Inventory. Service 10/5! My rating is correct. This is where they won me over. The staff members are very helpful, knowledgeable in various trades and familiar with the stores products and inventory. The big box sites are missing the mark in this category. Value 5/5 Some might argue the big box stores offer lower prices which may be true, however; I can look past that because of the way they listen to your project plans and make suggestions based on their trades experience. That advice can be priceless before you get deep into it. That's value! Ruggireo's or your local Ace is the place my friends-SYOY!

I had a disappointing experience at Lowe's and I was on a mission. This was the nearest local…read morehardware store and I was impressed immediately by how nicely kept up it is from the outside. Upon walking in, as someone who is very clean, it smelled light in fragrance but refreshing and clean. I went straight to plumbing, found what I needed and was looking around. I stumbled upon an older gentleman employee who greeted me and asked if I needed assistance. I did and thanked him for his time. I showed him what I needed and he went out of his way to help me get the products I was looking for. I had a few things I needed and he guided me quickly and efficiently. I was trying to use a spend $75 get $15 off coupon so I kept going back for more items to hit the mark so shout out to the lovey clerk at check out. She was super nice and patient. My pup was having surgery nearby so it's not typically a store I'd go to but I wish it were. Really compassionate and knowledgeable team of staff members. Thank you for all your help!

They do a great job matching paints and they have excellent service. I have been using them for…read morethree years now to make my cabinetry paints. They have a great selection of touch up materials.

Everyone at Painter's Supply was so extremely helpful with what I was looking for. They are…read moreextremely knowledgeable and were so kind. Needless to say, I'll be here for all my paint and Pinterest projects. Skip the shitty customer service at Lowe's and Home Depot and come here instead.