Went in yesterday to pick out exterior paint. There were 5 people and the "designer" and they were…read morevery unhelpful. We were told to look at the colors on our phones, that was the extent of service we got. The "designer" told me it would take 72 hours to get a rendering of our house because she was leaving for her weekend (it was 11 am) so it would be next Thursday because she "hand paints" the computer generated image??? We also heard her go on and on about not liking spicy food. If you are forced to pick your HOA colors from Dunn & Edward's please get paint from anywhere else! Clearly they really feel like they have you trapped with the crappy service and even worse business hours for people who have a day job.

We have used Dunn-Edwards products for all our interior and exterior projects for 15+ years and…read morehave never been unhappy with the results. Our most recent projects were color-coordination nightmares, but Sydni at store #139 (Gilbert, AZ) was a miracle worker! She is unquestionably the BEST color consultant I have ever worked with! She was patient in working with me to understand the "why" of her color presentations, made me feel secure in choosing something out of my comfort zone, brought us out of the past into a more contemporary palette, all while being humble and not pushing her preferences or agenda. We are pleased with (and relieved by) the results. Simply stated, if you want the best, use Dunn-Edwards products and go see Sydni at the Ray & Val Vista store.

Went in to get some paint. Terrible experience with the sales associate. He was very condescending…read moreand rude. Talking down to us. My husband finally got annoyed and told the guy off. We left and went to Sherwin Williams. Wonderful experience. So nice and helpful. I will never walk in Dunn Edward's again. What a shame, I used to visit there for all my paint needs.

I've been to this location a few times now and it has always been a good experience. Kevin has…read morehelped me the few times I've come in and he is always extremely helpful and always welcoming. You can tell he takes pride in his work and is always super friendly and helpful. It never takes long to get my paint either. The location is clean and has many different choices of paint and supplies. I'll be back for more of my paint needs.

I went in this weekend to match some paint for some touch ups in our house and Diego went above and…read morebeyond to help us, he found the order from when the painters painted, got the paint made and even gathered the paint chips for us to have for future use. Very friendly and kind. You don't see customer service like that often anymore and it has earned our business from here, forward.

We visited this location a few times while preparing to paint the exterior of our house. Each time,…read morethe customer service was excellent! We were able to choose the exact colors our HOA required based on their database. On one visit, Victor, took the time to not only pick the exact color samples we needed but also explain color rendering to us! I'm considering returning to purchase interior just because how helpful they were!

They do a great job matching paints and they have excellent service. I have been using them for…read morethree years now to make my cabinetry paints. They have a great selection of touch up materials.

Everyone at Painter's Supply was so extremely helpful with what I was looking for. They are…read moreextremely knowledgeable and were so kind. Needless to say, I'll be here for all my paint and Pinterest projects. Skip the shitty customer service at Lowe's and Home Depot and come here instead.

I've had consistently great experiences at Ace Hardware at Guadalupe and Higley in Gilbert. The…read morestaff is incredibly knowledgeable and always friendly. A special thank you to Mitch and Tina--they go above and beyond to help. Every time we've visited, they've had exactly what we needed, and their advice has been spot-on for helping us complete our projects successfully. It's refreshing to find a place where customer service is this reliable and genuine. Highly recommend!

In the past I've received good customer service but today as I approached the checkout the young…read moreman behind the counter shouted a question over my head to a departing customer who had not found what he was looking for. I waited for him to finish speaking to that customer, expecting a greeting afterwards. He completely ignored me as I was checking out, without "hello," eye contact, or "thank you." Nothing! No acknowledgement whatsoever. I am appalled at such poor manners and will choose Home Depot next time.

Used to go in here quite often, but I was quite disappointed when I went in today. I went in to…read morehave a key made, I went to the counter and stood there for several minutes, not off to the side, or looking at anything else, the two 12-year-olds behind the counter didn't even acknowledge me, much less say they'll be with me in a moment. One was wearing earbuds and probably couldn't hear anything. The store was downright gloomy and dark. Not welcoming like it used to be. The lady cashier at the front tried to be a little more helpful, but I already had a bad taste in my mouth. At least I got a bag of popcorn and petted the store cat.

I have been going to Ace for Decades, BECAUSE of their service and how they treat their customers,…read moreas if they want to keep them! Today I went in because I had bought a 6 pack of LED flood light bulbs for our kitchen, when only 2 were bad at that time. Now it is 6 months later, and in trying to use the other new bulbs I found that only 1 of the 4 worked, and the rest were defective from the factory! I took the box back with the receipt, when the cashiers told me that THEIR WARRANTY to exchange or return items is only 30 days, even though the warranty from the manufacturer is 5 years. Therefore if I try to exchange defective items after 31 days, they will refer me to the manufacturer. I realize that each Ace is privately owned, which is why I try to patronize them whenever possible. Unfortunately I cannot count on them given their rigid policy, so I guess I will go to Home Depot from now on, as they would have exchanged these defective bulbs after 6 months, regardless of their store policy. There is such a thing as the "spirit of the law" versus the "Letter of the law", and even the big box stores will look at the facts before chasing customers away. Too bad that the owner of this Ace stores does not give their people the latitude to make decisions that will maintain their customer relations, especially when they could have easily exchanged these bulbs with their distributor. UPDATED on 5/27/26: Since leaving this review I reached out to the manufacturer of these bulbs, and they then sent me 3 more bulbs to replace these non-working ones. I also received an e-mail from a manager of the company, when they advised me that they wanted to make this right, and that I could return to the store to exchange these bulbs. I replied that I had already had them replaced by the manufacturer, but I greatly appreciate their review and willingness to follow through in this exchange. I now understand that nothing is returnable at Ace after 30 days, just like with Amazon! I will return back to Ace in the future, but I will have to check everything within their 30 day return period in order to avoid this issue again. Any warranty claims may only be resolved directly with the manufacturer.

10/4/25 Large…read moreflooring warehouse. Parking 5/5 Arrived at 3:10pm, plenty of parking in front. Service N/A Today was window shopping. We used them for wood plank flooring in our living room and my home office man cave. There are flooring experts who can answer questions and guide you based on area and purpose. Selection 5/5 Today we were looking for our back patio, upcoming Chef kitchen and bathroom shower tile & flooring. We were also looking for kitchen back-slash. Although they have a large selection; we only found our Shower tile. Pricing is competitive especially on end run sales. Wood planking, Ceramic or glass tile my friends, SYOY!

A word to the older lady with orange hair, wearing a black and white polka dotted top sitting at…read morethe greeter post ... maybe work on your customer service skills. Me and my wife went inside today (Monday) around 4pm. My wife asked the woman about checking the quantity of a online product in store. She just stared at my wife, signed visibly and ignored her. Once my wife brought up the online product listing the woman rolled her eyes and pulled her scanner out of her purse?! Not very professional in my opinion, and why not leave your purse in the break area!?! I don't understand the point of paying a person to greet customers when they act as if it's too much trouble to type in a set of characters to a scanner, I wasn't asking her to leave her post or to help with something completely unnecessary. I do feel bad for leaving a 1-star as the man and woman that helped me in the flooring sections were wonderful! Maybe just swapped the miserable lady out with a nicer person for the front

Justin eased our high purchase stress and made our selection process smooth and even had some…read morelaughs. We moved up a bit in our appliance pkg and feel we received great value for the $$ compared to other major stores Stunned to have delivery the morning after purchase! Prompt and fast install. Love my new appliances! Thanks

I don't encourage anyone to invest in an extended warranty or home insurance through this Spencer's…read morelocation. My experience with their repair service has been incredibly disappointing. I've had several issues with my refrigerator, and every time they come out to "fix" it under warranty, I've noticed a recurring and unacceptable pattern: they utilize used parts rather than new ones. When you pay for a protection plan, you expect your appliance to be restored with high-quality, new components--not second-hand parts that have already seen wear and tear. It feels like a major breach of trust. I've had multiple experiences now where the repair felt like a temporary band-aid rather than a professional, long-term fix. I strongly encourage anyone considering their insurance or home warranty to look elsewhere. Based on my experience, they aren't providing the quality of service or parts that you're actually paying for. Save your money and your sanity--don't buy the extra coverage here.