Family owned and excellent customer service. When you need a screw, you can get just one!…read moreHelpful staff as and great seasonal selections.

The staff makes this store. They are so very helpful. Their opinions on paint colors...manager…read moreshould maybe be a decorator instead. And they are willing to order anything in the ACE catalog they don't have in store. Their new store is small. It's not very handicap accessible. And no power doors. The old store was definitely better for the shopper. But the staff!!!

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

Found the staff to be very rude. They seemed annoyed that I didn't know as much about paint as they…read moredo. With their very high prices, I expected better customer service.

This used to be a Benjamin Moore retail store but has now been bought by the J.C. Licht line of…read morestores - YAY. J.C. Licht runs a number of stores and they are anything but sleepy. They have a great array of products and stand behind what they sell. Referring to the pictures for this JC Licht store, only the last one that shows the storefront has anything to do with this store. All the other pictures are for marketing, and none of them are found in the store. But that said, this is a good store for paint and painting supplies. I look for great things from this outlet. I had need to get some Old Masters wiping stain and found what I wanted here. The customer service here was over the top. Even though I purchased just a small can of stain, they went to the trouble of spinning it so it was well blended...something that is not always offered at competitors. I will be back.

Amazing staff. Ryan and company walked me through the Graco sprayer. It worked like a charm. I…read moreonly bought 5 gallons of the Benjamin Moore dryfall for my ceiling. The sticker shock scared me from buying two. So naturally I ran out and my poor wife ran back with the kids and dog. Ryan happily processed our payment over the phone and met my wife curbside. The product was amazing and worth the change. We only have 8.5 foot ceilings and I would say 90% of the paint literally dried to dust before hitting our basement floor. Worth it! First time shopping there and I felt valued. Bravo

I inquired about a product and was blown away by the quality customer service I just received from…read moreLorenzo. He is an A1 representative of the company. Lorenzo answered all of my questions. He took the time to look up the pricing, availability, and even offered to check different locations to place the item on hold on my behalf. I was blown away that he was going above and beyond my expectations. Thank you for your assistance! P.S. Lorenzo needs a raise!

NICE Store each store associated helpful kind willing help even busy with other even on the phone…read moreor mixing paint

who has two thumbs and reviews a paint store? This guy! I usually review restaurants or bars, plays…read moreetc. But when you have such an exemplary experience it merits a stellar review. The service is the best I've ever had while shopping for paint and the staff is exceedingly knowledgeable and professional. if you want the very best quality and service this is your place.

Excellent customer service. Cindy was very helpful, knowledgeable and friendly. This kind of…read moreservice makes life easy!! Thank you!

I recently visited the store (Evergreen Park, Illinois) in order select paint for a basement. My…read moregoal was to select ceiling paint, wall paint and baseboard paint. I was serviced by Anthony who was very personable, patient and knowledgeable about products and the paint palettes. My situation was very tricky because one portion of the basement has blacked out ceilings and the other has a standard white drywall ceiling. It was important that the correct hue of gray was picked to ensure that the space remained welcoming and not industrial. Anthony educated me on warm hues vs. cool hues as well as which hues gave off green, blue or purple. I've shopped at this location for over 10 years and I've never encountered an associate this knowledgeable about his craft. I look forward to visiting this store for all of my paint projects.

This place employs a gentleman who really knows his stuff. Super helpful and doesn't quit helping…read moreyou even if there is no profit in it for the store. I can't remember his name but he was an African-American. Because of him and his helpful manner I will come back to this store to buy things I need for my classroom. (I'm a science/math teacher). The manager of this store, if you happen to be reading this, give him a raise.

My wife went in to buy CHB paint. This is supposed to be an affordable paint. She was charged $60…read morefor one gallon. When she asked the employee if that was correct he said yeah that's the price. I returned it the next day and was told that the employee charged the wrong price. The manager of the store was there and said that's the price that goes in for consumers and the employees should change it. I wasn't offered a lower price or an apology. If you are a consumer watch your prices at this store. Very shady way of doing business. Sherwin Williams has a good product but this store is really sneaky and I will never go back to this store. Watch your pricing and make sure to check your receipts. Way to go price gouging!

Have you noticed that after the kids leave home that memories of them remain? On the walls to be…read morespecific. Dirt, crud and general fading mean you will need to paint those walls and spruce your place right up. We have done major repaints of the smaller rooms 3 or 4 times but the great room only twice. First time I went to buy paint it was to the local Benjamin Moore store which felt like some sort of really unfunny sitcom episode complete with a dog with free range of the store and really odd odd clerks. From then on, I have been a fan of Sherwin Willilams. It is bright, clean and cheery. There are no animals roving the premises. The clerks only bother you if you ask for help and everyone gets waited on in sequential order, your profession doesn't qualify you to jump the line. Plus, the samples are completely true to the color which ends up on your wall. If that isn't enough, the color we painted the office is Bagel. How can you not love a store that sells bagel paint?