I came here to get patch and paint materials for our house. They had everything we needed in one shop from, brushes, to patch materials. Skylar, the customer representative was super helpful and knowledgeable about the various types of paint. I was able to get everything I needed. The prices were very reasonable and I loved they had a sale going on. I will use this shop for all my painting needs. Super convenient. read more

Sherwin-Williams Paint Store - One stop shop for paint - Paint Stores Near Me - Poway, California

Sherman-Williams Paint Store Midland Road Poway Buying the right color, quality and quantity when purchasing the finest paint on the market can be at times difficult, disappointing, frustrating and sometimes expensive especially if you're not happy with the final outcome... but if you find a store with knowledgeable personnel that truly care about their customers and do everything possible to ensure you have a world class experience from selection through application, and are treated like family, you will never go anywhere else... Love the Poway Sherman-Williams Paint Store because of Store Associates like Justin Guay and Store Manager Alan Olvera. Justin understands how important it is to first understand the customer's expectations, requirements and what success looks like. He has learned to ask probing questions, identifies and addresses all concerns and then working with his customers, provides options that satisfies your needs with the perfect paint selection. Finding individuals that truly care about their customers and provide service that will raise your expectations on a wonderful paint purchasing experience is rare these days, so stop by Poway Sherman-Williams and meet Justin and Alan for your "best ever" customer experience! Jseraz read more

I usually only leave positive reviews for local businesses and if my experience is negative I just don't go back. I used to buy paint from here and liked their good service and ability to get no longer existing Frazee paint colors for my 20 year old house. I will not be back. read more

The General Manager Kathy and Abby are the absolute sweetest! Very kind and knowledgeable employees. The store is always so neat and welcoming. There's just so much to look at and check out when you visit. They make the process so quick and effortless! Even though prices are high like everything else they always have promotions or discounts running for customers. Contractors who come in are so nice as well. Definitely and forever my one stop shop for all paint needs. Highly recommend! read more

I'm thinking that this store must have changed management since I was last there. A few year's back, the place was service-oriented and pricing was good. In a recent visit to buy some paint, I would summarize the assistant who helped us to be on commission and clearly trying to sell up! Year's ago, I was a house/commercial painter, so I knew what I wanted to purchase, and I sense when someone doesn't know what he/she is talking about. On this particular visit, no matter what I requested, the salesman tried to convince me to buy the highest priced paint! Knowing what I already had on the walls, I told him that the color I was choosing would likely cover in one coat - so, I didn't need a high quality guaranteed one-coat paint. He still persisted though! I, then, told him that it was down between two similar color choices, and that I would need a sampler to test on the walls. Currently, their samplers are $15+ which I thought was ridiculous; particularly knowing that other stores charge around $10. After much wasted time with him, I turned to walk out of the store when he called me back and said, as an alternative to sample color paints, they also sell large colored squares for $5 each. I turned to my wife and whispered that probably didn't first offer this choice until he knew that I wasn't 'biting' on his $15 sampler price. I then took a quick glance over to the counter to see his associate actually grinning. He knew that I was being 'worked over' and that guy was taking delight in seeing his friend's work his commission-style sales effort on us. Taking this all in, I left and drove over to Lowe's located just next door. There, I found Sherwin-Williams paint, the same levels of quality, for much cheaper pricing. Samples there were $10 each and the people behind the paint counter really knew their stuff! My opinion was only reinforced when I requested an unusual alteration to the color chip and they mixed it to perfection. People at Lowe's paint have much more experience and are more willing to work with the customer - and, they don't work on commission. If you don't wish to be 'gamed' and are looking for good customer service then Lowe's paint department just next door offers everything you want along with quality Sherwin-Williams paint. To those who aren't experienced in painting this is the perfect sucker stop. read more

Dan the Man!!! Thank you Sir for your Awesome Customer Service! It was my first time visiting your store location and I'm truly blessed!!! Additionally, I was able to dispose my paint at your location. Keep up the great job and more blessings will come your way! read more

We chose Sherwin Williams to get paint for our nursery because of their excellent 30% off Labor Day sale. We ended up using 2 gallons plus a quart of white touch up for a 9x12 room- each gallon was about $42 with the sale. This location is great because it's pretty much always empty so you really look around and take your time. The staff is very kind and helpful. The one thing that is pretty strange is that all 5 times I went in to purchase something there was something wrong with the credit card transaction. It either wasn't working or going super super slow or some random issue that required calling the processors. Of course this Is not the staffs fault and they were very apologetic. Overall, I like the one on one advice and the ability to not have to fight for an associate like at Home Depot. Make sure you sign up for the free paint perks program online before making a purchase and they will send you a $10 coupon off of a $50 purchase. Super helpful! read more

My hubby went back to get small paint samples, and Bernice remembered him! How's that for customer service! She was helpful as always, and was training a new employee. We recommend them as it is truly no pressure and they give great advice. read more

The staff at Sherwin-Williams (Poway - Midland Road) are very knowledgeable and go above and beyond to get the job done! A special "thank you" to Rhiannen for helping with several color match issues for the exterior of my house. Linnea and Kathy assisted in the weeks-long project and contributed to accomplishing our painting project. It was a very stressful project, but these professionals were always there to help get it done... and quickly! Thanks, as well, to Jessica, for picking up paint from another store when we ran short! An excellent team of paint professionals! I'm going back to this store when I begin working on my next house painting project. read more

We've been here a few times and have always enjoyed good personalized service. A couple weeks ago the store manager, Danae, was helping us and we had a question about what type of primer to use for a retaining wall. We had some unusual circumstances and asked for her advice. She was very knowledgeable herself, but got on the phone to confirm with a senior Sherwin-Williams employee. She took her time explaining the situation and relayed his recommendations to us. It's really cool to get this kind of service! We'll be back! read more

If Westin is working, run far away! Go to a different store! He is friendly but incompetent. Gave me the wrong information once and also mixed up the wrong paint formulation on another visit, wasting my time and money. The other employees are great, but Westin is HORRIBLE. UPDATE: The manager and all other employees of this store are amazing and have been extremely helpful in correcting the previous problems I mentioned above. I've increased the stars in this review for that reason. Daisy and Carlos in particular are friendly, considerate, knowledgeable, and helpful. Much more helpful than the staff at the local home improvement store paint desks. I've been ensured that they're training Westin to bring him up to the same level of expertise, but I'm sure that will take some time (so watch out for who is helping you). I am extremely impressed with the response from the staff - quick and proportionate compensation. Great customer service that ensures I will continue to return to that store. Paint and other products are also high quality. read more

The staff was super helpful and knowledgeable. I love the colors that the salesperson helped me select. I know I couldn't have done it without her help. Soooo much better than Home Depot where the guy told me, "I have no idea about colors but I can mix paint for you." It's worth it to go to a real paint store!! read more

Sherwin-Williams Paint Store - Perfect Greige was just perfect! - Paint Stores Near Me - Poway, California

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Had a great experience with Cassidy. Very knowledgeable and friendly. She helped me pick exactly the colors I wanted. Will buy from here again over other stores. read more

McKenna from the Poway store, and Ralph from the Carmel Mountain store, we're both amazingly helpful to me, as I had a bit of a unique situation needing to translate Old Quaker paint codes. McKenna has a great eye for color subtlety and nuance. I had gone to the 'orange box store' previously, showed them my Old Quaker color chart, and that box store associate said they could not help me. I left frustrated and went straight to Sherman-Williams where I got excellent care and service. Thank you, McKenna! Thank you, Ralph, for your legwork that lead me to McKenna. read more

During my kitchen remodel I was going to Sherwin Williams in Poway trying to pick just the right colors for my cabinets and then when I decided to try to match the paint color from my dining room to my kitchen. Each time I was there the staff was very friendly and helpful especially Courtney. She was so sweet and helpful. Please give this store your business if you need painting needs and you will be glad you did! read more

I came in to buy a 5 gallon container of white paint. They did not have a 5 gallon container and wanted to charge more for 5, 1 gallon containers. The only store that had the color I wanted did not have the white I needed for trim. They called for me and Poway had white. The person who waited on me in Poway could not understand that I had to go to 2 stores to get both colors. What is so hard to understand about this? After having to repeat myself for the 3rd time the store with the color did not have white. (Was he not listening)? By this time was getting frustrated and I guess my voice reflected my frustration because at this point he now unloads viscously on me. He is allowed to be unbelievably rude but I cannot be frustrated by such poor service? I said I would come back when I could get the 5 gallon price but honestly I will not come back period. The store where I bought the color is calling others stores and getting the white for me and will honor the 5 gallon price regardless of how it comes. And they were most gracious. read more

Husband went to Sherwin Williams today and had a really great customer service experience. The person who helped him was knowledgeable and took some extra time not only to offer pointers on painting an entire cabin, supporting us as we DIY this thing top to bottom, but also printed a couple different user manuals for spraying lacquer and giving a professional's how-tos. Very impressed that this person went above and beyond today for us. read more

Not the greatest service - slow and uninformed one time and helpful others. It's a crap shoot Don't bother with the paint consultation it's a waste of money. She did a horrible job and I had to get someone else in to help read more

We just moved into a new house and had a terrible time color matching. Cassidy and Sean were amazing and patient with us. They helped us pick the right sheen, adjusted colors as needed, and helped us make our home beautiful. I highly recommend either of them to help you with your paint needs. read more

I'm an interior designer and often specify this brand of paint. Nice color selection and good coverage. I've haven't had an issue with customer service at the Poway location. read more

Alvin and Jonnell were very helpful getting me the correct match to a discontinued type of paint. Also- the prices were cheaper than HD. read more

I needed to have some exterior paint matched up for our house. Haley did an excellent job matching it. She was very friendly! We have always had great service and paint from them. I highly recommend this store. read more

We purchased paint based upon Sherwin-Williams paint chart, selecting a beige/tan color. Asked our contractor to purchase 5 gallons of this very expensive paint. While we were at work our contractor painted 3 bedroom walls. Got home and tan paint dried with a very pink cast, not reflective of the color chart. Went back to Sherwin Williams to request a remix of the rest of the paint. They blamed our contractor for using part of the paint and therefore they would not remix the balance to one shade difference to get rid of pink cast. Employees were rude and if you expect a good paint match and good customer service don't buy your paint from Sherwin Williams! read more

Rude, rude! I needed to buy some Frazee paint. The sales person didn't greet me, didn't stop typing to acknowledge my presence, and didn't make eye contact until I asked directly if he could help me. There was no one else in the store. Wow - horrible customer service. I won't be returning here. read more

My husband and I had to match an old Frazee paint color. They were very helpful and quick. And we were able to get a good size discount of 30% due to their DIY program. read more