I live in Crow Canyon and we have one approve paint for our fences for all 903 homes here. The…read moreemployee was able to find it on file, age it and was perfect. She was very helpful.

Thanks to Alexa, the inside of my house looks amazing! She went above and beyond and she was sweet…read moreenough to have it delivered to my house! She's very kind and personable, and I appreciate the help that she gave me and her patience, especially with my indecisiveness of trying to pick colors. When I'm ready to paint the outside of my house best believe I'm going to Alexa in San Ramon! Thank you for all your help and knowledge!

I went in and wanted to get some paint samples. No one in the store and the salesperson was eating…read more She seemed irritated that I was there and wasn't friendly at all. It was quite akward and I made an excuse and left. A very odd experience. I am going to be painting the interior of my house next month and will definitely not be purchasing my paint here.

I have always bought our paint here. Love shopping Danville businesses and supporting small. But…read moretoday my experience here was appalling and offensive! The woman was rude, short and completely lacked customer service. She was put out with my questions and wasn't willing to "problem solve". As she walked away she said to the air " I don't know why I get so angry with this place and people". Her co worker asked what?? And she said oh I'm just talking to myself. I was at least 30 feet away and could hear her perfectly. There are other great Benjamin Moore retailers in Alamo and Dublin. I will be taking my business there! Do yourself a favor and avoid this place. Not the same owners and NOT the same business values

Dropped in to get some paint and received some great advice on types of paint to use for my…read moreproject. Will definitely return based on quality of paint and customer service.

Needed some touch up paint which they made but only in a gallon can. I would have liked a quart…read morebut they don't do that anymore . They had everything I needed so I'm glad they are here.

I can't say enough good things about Linda and Eli at the Benjamin Moore paint store in Dublin…read more Every single visit feels less like a transaction and more like catching up with trusted experts who genuinely care about helping you get things right. From the moment you walk in, they're always friendly, welcoming, and ready to listen. They don't rush you, don't talk over you, and never make you feel like you should already know everything about paint (because most of us don't). Instead, they ask thoughtful questions about the project, the space, the lighting, and even how the room will be used -- details that make a huge difference in the final result. What really sets Linda and Eli apart is their advice and support. I've come in with vague ideas like, "I want something warm but not yellow" or "I need white, but not hospital white", and somehow they translate that into the perfect recommendation. They'll pull multiple samples, explain undertones, compare finishes, and even warn you about colors that might look great on a swatch but won't behave the same way once they're on the wall. They also excel in situations where a paint store rep truly proves their value: When you're repainting a room and need to match an old color that's faded over time When you're stuck between finishes and need to know what will actually hold up to kids, pets, or heavy traffic When a contractor is waiting and you need the right product fast, without costly mistakes When lighting changes everything and you need guidance on how colors look in natural vs. artificial light When you realize mid-project that something isn't working and you need a smart, calm solution, not guesswork Linda and Eli handle all of that with patience and confidence. They explain why a product works, not just what to buy. That level of knowledge builds trust, and it shows they truly stand behind what they recommend. It's rare to find people who combine deep expertise with kindness and approachability, but they do it effortlessly. Because of them, painting projects feel less stressful and more enjoyable -- and the results always turn out better than expected. If you're looking for a paint store where the staff genuinely wants you to succeed, this is it. Linda and Eli are the reason I'll keep coming back, and the reason I recommend the Benjamin Moore Dublin store to anyone who wants great results without the guesswork. Highly recommend -- every time.

I've always loved Benjamin Moore in Dublin, but after being treated rudely by Elaine, the "color…read moreconsultant" who insisted that all the paints she showed me are warm whites and "whites don't have undertones" - I realized she is not a color consultant. She is fast talking, curt, annoyed when you ask questions she can't answer, and was quick to pull out a color and say, "Use this one" without ever asking any pertinent questions. Really, it matters if you have a southern facing room or a northern facing room...paint represents differently in different rooms. She clearly knew none of this and was annoyed that I asked the RGB of their Swiss Coffee..she continued to insist that whites don't have undertones. When she finally asked the man at the front desk for the RGB, she rolled her eyes and threw her hand up like she was in disbelief I would ask that question. In reality, any color consultant should know that RGB is the red, green, and blue that is used to make a color, and helps to decipher a paint's undertones. Honestly, if she didn't know I wouldn't have cared, but she was hostile and curt, and seemed like someone in a rush; someone I would expect to be on commission in a shopping mall. I did call the manager and he was very apologetic and professional. However, I've decided not to go back, as there are many paint stores in the Bay Area where color consultants are welcoming, engaging, and don't act hostile toward the customers.

I rarely rarely give zero or no stars to any businesses unless it's so bad that I have no choice…read moreexcept to yelp and send a letter to headquarters. This is to the snarky young chick with glasses that mixed my paint and was not even close to the original color after I painted the wall. I understand you hate your job and you mix paint, but word of advice on simple 101 customer service, show some empathy and let's solve the problem vs arguing with a customer why the color is way off. No need to talk over me and ramble on why the paint is off with your snarky tone. Worse customer service and I would never use this store again. Hope your manager or corporate reads this and offer you customer service classes. Called Pleasanton and Livermore and they calmly stated the paint process and stated 'come in and let's remix it again'. All I wanted to hear..

I didn't think finding a stain color for the top of our farmhouse table would be so difficult…read more After two hardware stores (Home Depot and OSH both carried Min Wax only) we went here and found the warm grey color I was looking for. Love the color, they mix it just like paint. The employee who sold it to us gave us a discount...much appreciated!! Can't wait for the refreshed color palette...will be perfect with the black legs and skirt, and the grey and white kitchen.

Okay, this place is MASSIVE! And I walked away broke! I spent way too much for a "Oh I just need…read moresoil" visit! THANKS ACE! I do not regret it. I grabbed 4 different types of jasmine, some beautiful lavender bushes and gorgeous Calla Lillies, my work balcony smells amazing now when I am enjoying my morning coffee and my end of day meditation moment! Did I mention, everyone was friendly, helpful, passionate and BOY can they upsell

I really enjoy this store. Its close to home AND its has everything I need for gardening…read more Sometimes, it can be a bit of a challenge (especially outside) to find a service associate unless you head to the front of the store. But overall, they have a huge variety of things! I like that they have many grills to choose from!

This was once my favorite togo place to get all my paints but won't be anymore because of an…read moreunhelpful and rudest worker at this location. I wished I gotten his name, I will soon yet this fella looks obviously out of shape, heavyset guy, appears to be going bald soon, he looks more busy trying to hit on a younger female co-worker, he was deliberately super unfriendly and bitter about something for certain. This place isn't recommended and Home Depot nearby was 101% friendlier and found out a lot less costly was exactly where I went immediately after with ease.

Not knowing anything about paint I consulted with Jasmine who was very helpful, friendly and…read morepatient with me. She went above and beyond in helping me by carrying my paint to the car and giving me so much information about paint. What an excellent employee!!! Thank you Jasmine!

It was an okay experience. I went in and no one greeted me or said hi which was a bummer. Their…read morecolor samples are in the front by the door so away from the register so it might be hard for them to catch you but again no one offered to say hi or help. I wish they had better color matching software in store that would make picking and choosing easier

Go to the SW Paint Store anywhere else other than Danville. San Ramon is great. Danville customer…read moreservice is not great and a young woman who works there is snarky and rude.

Just an awesome atmosphere at Dublin Ace. I've never been to a store where all the employees are so…read morenice, it seems like they all get along like one big family. I needed some paint and the employee Jill was nice enough to call someone to help me. I was already loving talking to Jill then I was helped by C.J. and he was awesome. He listened to me and got me exactly what I wanted. I couldn't believe how friendly and nice he was literally to everybody. I'm now under the impression that every store needs a C.J. It was truly an awesome fun experience. Thank you Dublin Ace

I come to this Ace hardware regularly because everyone who works here is incredibly helpful and…read morekind. The store is easy to navigate, and the prices are lower than the competition. I want to call out the employees for being remarkably friendly, but I want to comment in how great C.J is, and how he adds to the positive atmosphere of this specific Ace hardware.

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!