Perfect Color Match & Outstanding Service I always have an excellent experience here. The staff is terrific and committed to making sure I have just what I need whenever I visit. A special shout out goes to Sean Bejar...he matched my color precisely and is always so helpful and knowledgeable. Sean really represents Sherwin-Williams at its best. He'll be my go-to for all paint needs moving forward. I highly recommend this location! read more

Some of the worst people with nasty attitudes work here especially the Hispanic girls. The workers have no idea about painting or the products they sell. They made mistakes on my paint sheen and they refuse to correct their mistakes, and I was forced to buy more paint, even though it was their mistake. On top of that Sherwin-Williams paints are crap. Three coats of their top emerald line couldn't cover a light color on my walls my 12 year-old even noticed that the original color is showing through even after three coats. Nasty people in poor service no need to shop here. Went to a paint store nearby that was owned by a wonderful man who's been in the business for 30 years. He has a new customer for life. Benjamin Moore paint will be my new go to. read more

I cannot say enough about Sean and the crew at Sherwin-Williams. We needed to match 8 colors and were pretty sure it couldn't be done. Sean jumped right in and found matching colors that were often better than our first choice! If patience is a virtue, Sean is a very virtuous guy! Our house will be painted with the most beautiful Sherwin-Williams colors and we are forever gra read more

Really good high quality paint but get ready to tap into your kids college fund. The paint price is probably the highest in the industry. I guess you get what you pay for even if it leaves a sting. read more

The lady working at the store is very unprofessional and extremely rude. Not helpful at all and acts like we the customers know what the paint lingo is and how to order the proper paint. I came in last week and she was so rude, told me I needed to bring in the material to match my project. Extremely unprofessional and not helpful Whatsoever. I was not pleased. She told me to wait as it appeared I was causing her an inconvenience. She said come back next week and we are having a sale. So I came back today and he attitude was the exact same. So rude and not helpful at all. Not ever a hello can I help you. I told her I needed some paint to match my project and I provided her a piece of the stucco. She didn't use it and said I didn't tell her and I gave her tabs. What! She is a very unhappy person based on her attitude towards customers and her inability to even maintain a professional level of communication. I will not be going back to this location as long as this nasty lady works there. You will know when you see her! Trust me she's not hard to miss once you talk to anyone there. read more

Sean B was at the counter today and was so nice. He was helpful polite and really was awesome. My wife raved about he remembered her and her brother from two weeks prior. What a breath of fresh air on a snowy day . Made her paint choices easy and a great experience. Kuddos management on a fabulous hire. read more

The customer service I received from Michael was outstanding. He was so helpful with everything especially because I was lost as far as what paint/paintbrush would be the most effective with my project. This was definitely a great experience and I will be going here for all my painting needs in the future. read more

My home desperately needed exterior paint. I had dark ugly marks coming out from the vents, and when the heat is on, the residue is awful looking. I got several estimates, my home is 2,400 ft, plus a two car garage and a separate tandem garage. There is a balcony off the master bedroom and the front porch, which will all add to the sq footage of paint needed for the exterior. It as not cheap, but I like the colors and quality f the product and so I elected to to keep the same brand and colors.. The staff was great, everything was ordered in advance so my painters just dropped n, grabbed to paint and began painting. The later part of the week my painters were running low on the main color. The staff was kinda enough to tell me about the 40% discount n Friday. So by Friday, we managed to get all the paint needed at a much better price. The shop employees were knowledgeable, very friendly, were able to pull up our HOA DEVELOPMENT which listed every paint. I had some info, but knowing SW had the colors in the computer system was great news. read more

Very pleased to have had such great service here at the end of the day on a Saturday of Memorial Day weekend. The guy here, Austin was absolutely awesome, kind and very patient with my requests of 3 different kinds of paint and colors. That's why I'm very impressed and taking the time to write this review at the parking lot. It's rare to find great service like this. read more

Not at all helpful... Had a quart of Sherwin Williams paint from my builder. Told me that he couldn't match their own paint. Really??? When I asked how much for a quart of paint that was only "close" to my color, he quoted me ($20.00). Really??? He came across as arrogant and definitely not helpful. Just go to Home Depot ot Lowes, save your time. After posting my review I was contacted by the company and all my needs were thoroughly addressed. I was treated with the utmost respect and patience. I would be willing to give them a second chance. read more

This store is very accommodating, specially Liz and Ashley. I bought a large order of wallpapers, only to receive one set that didn't exactly depict what was in their wallpaper style book. To make matters worse, my wallpaper installer didn't notify me until after it was installed. Thankfully, Liz was very understanding and agreed that the wallpaper I had bought wasn't depicted accurately in the wallpaper style book, so I was able to receive a full refund. And just yesterday, I wanted to buy more paint that I bought months ago. Unfortunately, I didn't have the original container anymore. Again, Liz was able to locate the paint color I bought. I'm just an individual homeowner, but yet they treated me just as important as a contractor that spends thousands of dollars on their store every year. read more

REFUSED to take my used paint cans. I only had 5 one gallon cans. They are supposed to be a city of Santa Clarita recycle center for used paint. I guess they only do that if you are buying paint. Not too helpful or accommodating!!! read more

This store was excellent. I cam in one weekend and the cashier told that if I could wait til the next weekend, they'd be having a 40% off sale- she saved me HUNDREDS of dollars. Friendly service (very customer oriented), great paint, and a nice addition to the Santa Clarita Valley! read more

Love this place...The customer service is okay. I love their coupon deals and thats why I keep coming back.

I came to the Sherwin-Williams on Soledad to buy some paint, upon arrival the store manager, Roger, told me that he didn't have power and couldn't tint anything. No problem, I thought, I'll just go to the Stevenson Ranch Location. But, Roger insisted that he call Stevenson Ranch, preorder the paint I wanted, AND pay for it. I was absolutely floored. When I got to the Stevenson Ranch location, the store manager, John, was expecting me, went over my paint order, had it mixed, and walked it out to my car for me. BOTH Roger and John exceeded any expectation I had for customer service. Unmatched. Roger didn't have to pay for my paint, 5 gallons by the way, but he did for my inconvenience. John was so friendly, so thorough and was smiling through his mask the whole time. Thank you gentleman for going out your way for your customer, I will absolutely bring my business to your locations in the future. read more

I did some stucco repair around my front door and several windows. I brought my house paint color code and name(builder supplied) to purchase the correct paint. My house was painted using Sherwin Williams paint when new. The girl that waited on me really had no idea. All I need is one stinking quart of color matching paint for stucco and they're out of all flat stucco paint except the cheapest! They said nothing about the other Sherwin Williams paint store in my area until I asked!, then they didn't bother calling over to the other store to see if they had the paint I needed. It seems everything you try to do these days is like pulling teeth. The blind leading the blind! read more

We are from Missouri and bought paint for our daughter's new home in Santa Clarita. Trevor was so accompanying and matched 2 colors choices from another company's paint chips perfectly. He is a very conscious employee and did a great job for your company. Happy Missouri customer. read more

If you are in need of paint and excellent customer service, come visit Levi and Cole at this Location. They and their team were very courteous and very helpful to ensure that my exterior custom paint match. Mahalo read more

They really need to work on their customer service. I visited the store a total of 3 times and I've always gotten the feeling that they were too busy to take the time to help pick out the best paint for me. On my 3rd visit, I came in knowing the colors I needed but not which line of paint to use. Don't tell me you're gonna get me the prices before mixing the paint only to tell me 10 min later (after I inquired again regarding the prices) that you've already tinted the paint. WHAT?! Isn't that why I was standing there waiting???? Then the lady acted like she was giving me the best deal possible when in fact it came out to be more than what she had previously estimated each gallon would cost. Then she gave her co-worker a "look"...c'mon, lets be a little more professional here. You do work for supposedly one of the better paint stores out there. I recently painted the inside of my house and used Benjamin Moore paint from Sand Canyon Paint Store in Canyon Country...much further from me but worth the drive. The family owned business attitude surpasses this chain store. I only came here because my HOA sent me here to get the paint for my exterior. Hopefully the next time I need to paint the exterior, they will have worked on their service and won't tint the paint before the customer knows exactly how much they are paying for it and before they decide on which line they are getting. read more

Their customer service is terrible. I've come in a few times and nobody cares to help me. The first time I brought in a picture and I knew for a fact it was SW paint I just didn't know the name, the girl I asked for help pretty much gave me a "good luck with that" look and didn't help me at all. Then again I brought in another picture, this time just trying to ballpark what they might think would be a match. The gentleman working there acknowledged me and seemed nice, but he passed me over to a woman working there and she just said "We don't take pictures." Okay, so am I just supposed to walk in and say "I'm looking for a beige, can you help me?" I would think bringing in a picture would be the best way of showing exactly what it is I'm looking for. I don't know why they're so terrified of pictures there. SW paint is not cheap and they act very snobbish there. For as much money as I'm prepared to spend, I would appreciate better customer service. They'd be better off if robots or computers were running the place. Just walk in and select your paint color, pay for it and be on your way. I'm so glad Lowe's is partnered with SW now so I don't have to go to this place anymore. read more