We purchased a dropcloth, and 18 inch roller cover to begin a paint job. First time roller went to…read morethe wall, the roller hubs came unglued. I brought the roller back to the store with the receipt explained what happened. Staff questioned me and also wanted to know where the original packaging was. I left it back at the job site. I just wanted an even exchange. Congratulations, your store won't be getting any of the paint I need to do the rest of the interior and exterior of a local house I'm working on over a $13 exchange.

over 20 years ago, a professional painter who did my house told me that he bought all his paints at…read moreMallory's, known as Peninsula paints here in Port Townsend. I have been using them ever since and they always come through with great paint matching, and wonderful customer service.

Pete is great manager, he leads by example. Paint is always ready when I call in an order! Logan…read morehas assist right now. Does a fantastic job as well.

I have been to this store a few times and all of the visits were less than impressive. I recently…read morewent back on 8/31/24 with a little hesitancy and I have to say I was blown away this time. As soon I walked in the store I was greeted by Pete, the store manager. He was very welcoming and knowledgeable about the questions I had regarding some 4-year-old stain with labels weathered so bad I couldn't tell what kind of stain I had. Pete took one look at the bucket and said, "We got you covered". Once the cans were ready, he handed me off to another technician who got me signed up with SW loyalty and I was out the door. All-in-all, I think that took all of about 15 minutes. Thank you for the great customer service.

I was hoping to drop off paint for recycling at a paint store up the road. They had told me to come…read moretomorrow and drop off. I left Mill Creek and when I got there a rude employee told me " I can't help you. He said in a very rude way stop at Millers. I went to Millers and was helped by a very nice and helpful employee. Her name was Tylia (sp). It is always nice when you interact with someone with an inviting smile rather than someone with snarl on his face.

I had some paint that I thought was old and I wanted new quarts for touch ups. They didn't have…read morequarts in the type of paint I bought previously, but they checked out my old quarts and told me they were fine. Mixed them up for me and sent me on my way. Even offered to help me to my car. Saved me money and I appreciate not wasting paint. Great service thank you!

I came to this Sherwin Williams location to get exterior stain color samples. However, samples are…read moreno longer provided here. I was advised to get samples from Lowes, where they could match the SW stain color codes with equivalent paint colors. However, the Lowes employee was not able to do this (possibly due to inexperience). So I ended up making an educated guess on what stain color would be best for my fence. I then went back to this location to buy five gallons of stain. The person there said there was a national shortage on stain (apparently due to the storm in Texas earlier this year). The employee called four different stores with no luck, and then gave me a list of locations to call myself. Eventually I was able to find stain at the Renton location. It would have been more convenient had their inventory system provided real time inventory information, as opposed to calling. I did come back a few weeks later to buy an extra gallon of stain. The person there was very helpful. She quickly found a store with available stain using the inventory system, and called in the order for me. Overall, I would rate this store experience as good but not great.

I purchased my house paint there. I needed a few more gallons, but was sold something that was…read morelike a stain, not latex. I tried putting several coats on (not knowing the issue) before giving up and going back. What a waste of time. Also, for a separate project, I purchased a custom color - it was off slightly, so I asked if I could get a very small amount of the dark that they add to the paint and was told no. I can't use it at all in it's current state.

Great service good selection and good location. I love the paint at Sherwin Williams.read more

My mom came in today for a small sample size of paint. The employee mixed a large can and then told…read moreher this was the only size and demanded she pay. Then told her she could go to Home Depot for smaller sizes. Super predatory practices. Don't shop here!

We recently moved into a 20 year old house and the previous owners left behind a bunch of Benji…read moreMoore Paint. However, when I needed to touch up a wall, the particular color that I needed was not among the cans left behind. A number of them had labels from this paint store, so I went there for a custom match. I am retired and can go in the middle of a weekday, so I have never had to wait for help. It took them a couple of days, but they matched the chip that I brought in perfectly even though it was a difficult match in blue/green with undertones. I recommend them highly for this type of work.

They have matched paints for us a few times and have done a great job, can't even tell the…read moredifference and they got it done quickly as well.

I had to repaint an area of the exterior of our house...the last time it was painted was exactly 10…read moreyears ago...This was an area where I had added a storage area against the house and now I want to remove it. I took the color code chart to Sherwin-Williams (from 10 years ago), along with a board with the color that I wanted. I cam back in about 30 minutes and low and behold, the paint and color was 100% the same color. Their expertise and being able to match the color was fantastic, along with Ariana's help. Sherwin-Williams has the most incredible selections and help. The Arlington Sherwin-Williams is highly recommended...

I've had very good service at both this Sherwin-Williams store in Smokey point and the…read moreSherwin-Williams store on State Street in Marysville. I just saw the two really bad one star reviews and that was complete opposite of my experience been here a couple times as a customer.

I couldn't be more disappointed with my experience here. I'm a couple blocks away and love Benjamin…read moreMoore paint, so I was super excited about being able to buy my paint here. Unfortunately in the midst of my painting project they lost the only 'can-do' person they had on staff. The remaining people (Lindsey and Justin in particular) have been consistent in their 'can't do' attitude. I am 6 months pregnant and repainting my entire condo, so I needed the Ben line of zero-VOC paint, which this location has decided not to stock. Elle wanted to get my business, and I was ordering ~$600-700 of paint at their prices, so she offered to bring the paint over from their Poulsbo location. After that I needed a couple more unanticipated cans, and Justin and Lindsey acted as roadblocks to me getting those. Justin just couldn't be bothered to get them sent over to the Bainbridge location, but Lindsey was incredibly rude and literally talked over me for long periods of time when I was trying to explain how this effected my project. I can't imagine treating a paying customer the way I was treated here. In the end, I had to drive over to Poulsbo, which isn't the worst thing in the world (just took a big chunk out of my painting day), but being disrespected the way I was by Lindsey was really upsetting and inexcusable.

I just picked up paint from this store 2 hours ago after being very patient due to COVID and I've…read morebeen stirring it for 10 minutes and there's still white swirls in it! Most businesss are doing there best during COVID and customers are being patient and understanding but paint needs to be stirred appropriately after color is added. Now going on 25 minutes. I will go back to the paint store I used to use in Issaquah!

I have now been to this location TWICE in less than 7 days. Both employees I have met, are…read morePHENOMENAL. I honestly don't know the last time I had this level of customer service. The best part it's truly genuine. The lighting in the store is amazing to see the true under pigments of colors. They have everything from paint to supplies. Do believe I even saw some painters clothes there! Samples are about $6 which is great when I need to have an actual visual on my walls not just a little square swatch. I am not even sure what color scheme I want but I didn't feel rushed to just grab swatches to get samples. They actually were curious what rooms it was going in and listened to my problems and helped me find solutions. I literally can not get over the customer service!

So much for support local business. I choose Marysville paint for just that reason. I like to…read moresupport small business. My complaint is on price of their product vs other stores in the area offering the same product. I paid $80 for a gallon for primer. I purchased three gallon cans. I found the same product three miles north for $50 a gallon. I would surly support them for $10 to $15 more per gallon, but not $30. Not good business Marysville paint.

Best nursery around! Great selection, knowledgeable and friendly staff! I highly recommend!read more

They are not nice. I almost didn't want to get my stuff from them but they were the only nursery to…read morehave it. They were very rude , no hi or how are you. I paid and said thank you and got nothing in return. They don't want your business so bring it else where!!