Great customer service (and you can get small test…read moresamples!). Only real negative is their parking lot & that's not their fault.

When you're being lazy and keep scrolling past the review because you know it's going to be a long…read moreone....wheeew okay here we go. I started remodeling my condo to get it ready to be a rental. When I first purchased the condo I painted the down stairs in "Greywood" by behr. And the kitchen and downstairs bathroom were both a grey-ish color by behr.....I hated it. Hated it. Hated it. And I knew that it would not attract renters. We aren't even going to get into the upstairs color patterns.....anyways. I started watching property brothers like crazy and became obsessed with light greys! I came across a color called grey owl by Benjamin Moore. It was the perfect grey! I just knew it! So I went to the Benjamin Moore Mallory store in federal way and got a simple. I SCREAMED!! It was literally perfect! Wasn't too glossy or too dull. A couple of weeks later I got up and drove to this Mallory a store. The employees were helpful and so kind! I told them what I needed which was 3 gallons of grey owl. 1 gallon in semi gloss and 2 in eggshell. They also played with my son while we waited and things got pretty adventurous. When my paint was done I paid and we left. I get back to the condo and start painting the upstairs. As I'm painting and it's drying I can't help but notice how glossy it looked, so I stopped painting. I went down stairs and painted a patch of the eggshell gallon I had, right next to the patch from the sample I bought previously. I let it dry and I compared the two. The new gallon was visibly shinier! And the color was off. I waited for the next day and packed all the paint back up and took it back to the store, along with the sample that I brought. I had my son with me during this visit so it could've went 1 of 2 ways. I came in and told them the issue, I gave them the sample and they looked at it under their paint analyzer thingamajig. That's when he told me that the sample was made out of a different color mixture than what they mixed and that's why it looks different than my original sample. Then another employee comes over and tries to tell me "well samples are just for you to get an idea of what the color looks like but they won't be exact" and I told him exactly "that makes no sense. It literally defeats the purpose of a sample". I was done talking with him by then. And it still didn't explain why it was so much more shinier. So they're back there trying to figure it out and I'm irritated as hell. The manager joins in on the conversation and points out that the name brand paint I purchased (ultra sheen) has a higher sheen gloss on theIr egg-shell finish than all of the other name brands. Therefore if I want it to be just like the sample then I would need to purchase the Benjamin Moore paint namebrand. So they swapped it out, tested it, and we were good to go. I Got home and started painting the walls and they were exactly what I wanted! I must point out that not once during that entire ordeal did I receive any type of attitude or unwillingness to help from the employees that were helping me and I truly appreciate them for that. Good store! Good team! For the most part lol no hard feelings

Worked with Richard I believe his name was. Just moved into my house and had a few paint cans left…read morein the garage for me. The label on them was here to this Rodda. I tried all the paints I had and none of them were right. I came in and Richard was able to look up what paint was used for my house. He was easy going and super helpful. Thanks Richard

Rodda paint saved the day again! When Sherwin-Williams told me I couldn't have the exact color and…read morefinish that I wanted, they just told me to have a nice day. Zero effort to solve my problem, didn't even offer a different color. Nothing. Went across the street to Rodda and they took one look at my sample, said yes we can do that, we've done it before. And here you go. It took all of 10 minutes for Rodda to solve a problem that Sherwin-Williams told me was impossible. And they were super friendly while they did it. Highly recommend.

They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

Great service and selection at reasonable prices. Scott in paint always helpful as is the rest of…read morethe staff

Super helpful when I had questions and they guide me to where I need to look and help me make the…read moreright selection for a pincher. The store location was close to my house too!

Very uncomfortable with what I believe to be the owner's behavior. Dislike the way I saw him…read morespeaking to and about the respectful & helpful employees, who went out of their way to help me.

I love this Ace Hardware location especially their garden area. The store is always clean and…read moreorganized plus the employees are really knowledgeable. I started coming here because the UPS store is inside, but realized how nice the store is entirely. The garden area has pretty awesome prices and I have seen plants go on clearance/sale for pretty good deals. Overall: highly recommend - nice store + friendly staff.

Tony at Ups returns was helpful I had to ever return for Amazon and I didn't do it right so he give…read moreme a chair cuz I'm disabled real friendly and definitely needs a Kudos from management you're lucky to have them

Pretty good place if you already know what you're looking for a knowledgeable about DIY's …read more.... otherwise it's a crapshoot on who you get to help out. I've been there a few times because it's just around the corner to replace Home switches which should've taken just a few minutes to go in and find... But no one there to help me and match what I'm looking for.

Re: Sumner McLendon's: When I purchased 5 pallets of Beauty Bark and Potting soil, I requested…read moredelivery. I had to pay $75 deposit for the pallets and was told it didn't matter that it "could" take me a few years before I (Senior, disabled, single, lady) to get everything off the pallets, the refund would be good. Well, it wasn't! My handyman, who brought them back yesterday, was told they have a "6 month" limit on returning pallets. Well, I guess I'm the fool for assuming their verbal statement was a solid agreement! I still have the receipt for the $75 pallet charge, but they will not honor their verbal agreement, after 6 months!!!!!!!

Although busy with customers the supervisor offered to personally take me back to find my c-clamp…read moreafter telling me the correct location. I found it on my own but it was a nice gesture!

Every time I go to harbor freight I wonder why I don't shop there more. Their prices are great. The…read moreservice is wonderful, and you can literally find anything that is even related to tools. Even if I break a tool, it's cheaper to replace it here, even three or four times, then buying from a box store. Do your self a favor and make sure you can spend some money, cause a quick stop for one item, always turns into 100 bucks and a truck load of tools