Always great service, with the exception of the guy in the photo. It was unfortunate that you…read morecouldn't find me in your system using my name, my phone number or my contractor. Yes, I'm sure this was the store I stopped in two days ago. So then you just walk away, go about your business and dismiss me? Good customer service would have been to ask your colleague for help. When I asked him for help he found me immediately. With the cost of their premium "Emerald" paint over $100 a gallon you'll want to 1) use a coupon or 2) let your contractor buy it. They often have coupons for 30% off, but the contractor price is usually always even better/more. If you're buying 20 gallons, like we did, then the savings are substantial when knowing this.

Walked in and only customer in the store. One employee was behind the counter working on an order…read more Someone sitting in the office looked as though doing nothing. Two employees came out from the back with one carrying a box and the other just walking with him and they walked by me. Was there for about 5 minutes and not acknowledged so I left. Employees acted like they didn't care about taking care of or even acknowledging customers and they were getting paid so it didn't matter to them.

I received invaluable assistance from Billy. He went way out of his way to explain a technique I…read morewas about to tackle for the first time. He showed me some examples and walked me through the do's and don'ts. I couldn't thank him enough. Incredible customer service!!!

This company is becoming a real rip off! For 1 gallon of white satin paint they told me the price…read morewas $90 some dollars. When I asked to speak to a manager because we had an account the price was $45.01 a gallon. When you can buy paint at a number of reputable paint stores for more than $10 less, I personally would not use this brand ever again! I don't like games or being ripped off!

We stopped by to get some custom paint samples and painting supply today. We were the only customer…read morein the store besides the one the associate was already helping. I got in line with some items behind her but was completely ignored as he continue to talk to the first customer. I stood there for several minutes without any acknowledgement, not even a hello. Then the phone rang and the associate excused himself to go answer the call and proceeded to help the caller( that call came after us). We put all the stuff back and left, will be taking our business elsewhere. Where we won't be ignored!

This store is great if you just want to get in and out. Been here a few times in the last month…read morewhile painting a room. The staff is always helpful and you can get in and out and under 10 minutes with your paint. Beats having to go to a big box store and wait in line. Plus you can't really resist the colors. I ended up running out of paint and got a 2nd gallon mixed and everything matched perfectly even though they were made two days apart.

This store has been phenomenal with helping me with all of my DIY paint projects. Christian was so…read moreknowledgeable and helpful with helping me determine if the paint I found leftover by the previous owners was still good and even helped me put it in a smaller can for easy touch ups. Love this store!

After contacting Home Depot about an odor on the walls, they told me to contact Glidden directly. I…read moreemailed them, after no response I sent another email. This is the reply email copy & paste: Hi Charlene, Sorry to hear you was waiting for a reply, this was first we was aware of your email. Please provide me with what's going on. You can contact me directly at morrow@ppg.com. Thank you, Robin Morrow Technical Advisor Architectural Coatings PPG PPG 400 Bertha Lamme Dr Cranberry Twp., PA 16066 Technical Advice Center Office: 800-441-9695 Fax: 1(724)-987-4699 E-mail: morrow@ppg.com Web: www.ppg.com

I've been working on my house and needed to re-stain the fence. I bought stain from this store one…read moretime a few years ago. They make a stain called Wood Pride. It's heavy duty and perfect for a less than enthusiastic homeowner like myself. David has helped me during this fence project. I've made 3 trips to their store and showed up at closing time on 2 of those occasions. David was fantastic and was very accomodating even though I arrived at closing. He mixed my stain, carried it out to the car and was a pleasure to work with. I highly recommend Glidden in Frisco. Good service, good product!

This is a relatively small Sherwin-Williams store, so don't be surprised if you get sent to another…read morestore when they don't have some items in stock (for example, a quart sized version of a paint you'd like to color match). They stay very busy, which makes me think they are primarily serving paint crews buying larger quantities and needing quick turn around. It is a convenient stop if you want to buy some color samples - and by the way, Sherwin-Williams color samples are the best value around in terms of quantity and quality.

I spent thousands of dollars on Sherwin Williams paint. We needed some touch up paint to fix a…read moredime size nick. Store #707290 refused to sell me a quart. I asked if they could mix a quart, I was ok if it didn't match exactly, but they refused. Home Depot did it in 10 minutes. I don't know what wrong with the management of this store but customer service stinks.

Owner is both bad at knowledge of drywall or paint is an open and out racist on his public social…read moremedia profiles. His basic explanations of product uses and quality left me more confused and unsure of what I shouldn't have done in my home improvement tasks and upon looking at the online presence for the store so see his ignorance extends beyond paint and primer and into human decency where he seems to just not care how gross and oppressive his public image is. Where's the zero star button?

So... I've needed drywall repair for a while in my home. I had ripped off wallpaper and needed…read moresome texture, had some holes in my ceiling from light fixtures, holes in my walls from leaks and so on. Being really nervous about working with contractors, I spent a week getting estimates from a bunch fo different guys. Tim was the one with the best price and he just made it sound so easy. (that's when you know that they know what they are doing) So all my drywall is repaired now, and I am very happy with the results. Someone had actually quoted me 3 x the price and said they would do it in a week, when Tim said it would take a full day. The only reason I didn't give him 5 stars is because I've never had any drywall repair before. He was on time, he did what he said he was going to do, I was able to trust him in my home, alone. He works fast and gets the job done right. Place is clean. Couldn't be happier and would recommend him to anyone that needs drywall/ random things done in their home. P.s. He was able to fix a baseboard that had leak damage and part of a door frame that nobody else seemed to know what to do with other than rip the whole thing off. I liked him so much that I had him do some painting. At the moment, he's not done yet, but I'll be sure to review his painting in my next review. Need some work around the house, Call Tim! Oh, and he'll be happy to give you his references, just ask. I talked to them and they all love working with him. And.. he always answers his phone/messages. What can I say!? These things are important!