Stopped in today to price paint. Though the paint was quite expensive in comparison to other…read morebrands, the staff was kind and courteous. The store was very nicely organized and very bright and welcoming. I will definitely recommend this store for paint.

Quality supplies; great prices! Picked up some fresh soil and plant food. Requested assistance from…read morean associate and without hesitation he suggested the correct soil and food for the plants we were repotting! Thank you!!

This has been my go to store since they opened their doors...until now. Front staff is less…read morefriendly and when I went to get 2 propane bottles filled at 1:30 I was told that I had to come after 3:30. Why advertise if they dont have people to do the job? Going back to my small town hardware store...

You can find things that the other stores don't have. Price was very reasonable on the items I…read moreneeded. Next time I needed something I went straight to McCoy's and found exactly what I needed at a super price. Half of what the other stores wanted!

McCoy's is our go to place for all of our hardware /lumber and remodeling needs. The staff is…read morealways friendly and helpful and the store is tidy and well stocked. Today though, I would like to give a special shout out to Jonathan Moore, a delivery driver that delivered our lumber. My wife is a 100% disabled veteran and unable to help carry anything. The boards were 16 feet long and Jonathan saw me struggling to get them into place (about 50' from our normal drop spot) and he carried the boards from the truck all the way to the building site and then helped me turn them the right way to make it much easier for me to continue my project. Absolutely outstanding customer service with a personal touch. Thanks so much Jonathan and AJ at the New Braunfels McCoys!

Went to harbor freight this evening. While in line I listened to the checker tell the man in front…read moreof me he had a choice of one of three free items. She said this was a special for anyone regardless of whether they were a member. When I stepped up to do my transaction she never mentioned this. I buy my batteries there because the price and quantity are good.

Didn't read other reviews but just posting based on my experience today. Limit 25 people inside the…read morestore at once. There's someone outside that keeps track. Inside everything is organized. There was a long line but the 2 cashiers helped everyone really quickly. There's also a 20% coupon right now that expires June 30. Just show it on your phone and the cashiers will scan the physical coupon they have. Great experience, no complaints.

Driving past this place months before I finally decided to go in. I needed feed to feed my birds…read moreand I decided to give it a try instead of going to the big box store. They had what I wanted on the shelf, and I did not have to order or wait. Prices were reasonable as well, what you would expect.

I've been shopping at Jupe Mills in Adkins. I miss the days when you could ask staff questions and…read moreyou received advice and instructions from people who actually know what they are talking about. The staff here are those people. They have helped me with so many problems that are common to this area. I was able to get sound information about how to effectively treat for cut ants that have been plaguing my property. They are also my go to for seeds that will perform in this area and great onion sets that aren't all dried out like the ones at the big box stores. Please support this local business. Ones like this and the knowledgeable people who work there are becoming rate to find. Thank you for always treating me with respect, kindness, and genuine customer service. Even if prices might be slightly more, their products show their value in the long run. The value of their knowledge is immeasurable.

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!