Not sure if they were short handed at the time, but seemed like nothing was really organized...I…read moredid the massage and head spa, massage was good but she was too rough, my back felt bruised for days after that. The head spa was nice too but again little too rough and I did not like how my hair looked afterwards. It was extremely frizzy! There was no explanation of what was being done, which I usually like to know before hand, I didn't like that there was no privacy, especially when they have the camera zooming in your scalp and are saying out loud how dry or oily it is. Also, when I was laying for for head spa, very uncomfortable, I'm tall and they had my feet soaking at the same time but I was on a weird angle and my back started hurting, will not be returning

MAJOR PRIVACY VIOLATION: Employee Recorded Me Without Consent (0/5 Stars)…read more DO NOT GO HERE. If I could give 0 stars, I would. During my massage, the therapist inappropriately lowered the sheet, exposing the majority of my butt. It made me uncomfortable so I tried to move the sheet up slightly and I then caught a second female worker walking around the table and actively recording me with her phone. This was done without my knowledge or consent. When confronted, she claimed she was recording it "for me to see later," which is an unbelievable excuse. I demanded she delete the video completely, including from the deleted files folder. This is an egregious breach of privacy and safety. I strongly urge everyone to avoid iRelax "SPA."

should have know better! I would rate massage fair but unprofessional. I tried 30 min foot/30 min…read morebody. seconds after the body treatment I had to abruptly move from table to chair and after chair foot massage move to pay. I was given no water or time to get myself together. when paying.... the worst unprofessional service when I tipped a full 20%.... the therapist said "That's all" with a dirty look????? I was stunned!!!! don't waste your time going! there are much better places!!!!

I asked for a 30 min massage, they then followed by saying 25 min so I agreed. The massage was only…read more20 minutes and was charged for 25 minutes because they couldn't understand I was trying to tell them that it was only a 20 minute massage. Also the massage wasn't good and rushed.

I made an appointment with a transfer and asked if I could used the transfer for that. A week…read morelater, after the service, I was told the transfer had expired and could not use it. This place needs to be more customer-centered instead of bottom-line centered.

Holy Cow!! I had a spa week gift card to use and I found Hand and Stone. I had the most incredible…read morefacial with Karen today...I am shocked by the service, her professionalism and amazing skillset! She knew what she was doing and transcended me to another world of relaxation with the added scalp/aromatherapy massage. OMG I will be back.

This location does an amazing job of loosening up tightness in various areas of your body and the…read morevarious techniques use from hot to cool and the different pressures make for an amazing experience. Looking forward to another session when I'm in town.

Your body will thank you. M&Y hits the spot, literally, every single time. Despite the lack of…read morefrills, they make up for it in professionalism, massage style and knowledge. M&Y wellness spa is the best massage in the Westchester area.

one of the best massages ever and reasonably priced - awesome!…read more Calming and professional atmosphere. Massage staff demonstrated good technique, really working out some knots. Affordably-priced with a variety of different options (foot, back) and combination packages to suit your timing and needs. No, it's not a high-end spa, but for the price, the convenience and the effectiveness -- and the bonus that it's a smaller place so it stays quiet -- this is a definite recommendation.

There's a therapist named Jason here; and he gives that good yang yang which is the best bang bang…read morefor your buck. Translation: Excellent pressure, intuitive attention to knots, and no dang dang impropriety. What were you even thinking! Loyalty program: 11th massage is fe-reeee!

Jayne is wonderful. My husband first went to see her for foot pain. She was able to help him…read moretremendously. He then suggested I visit Jayne to see if she could help with my headaches. Indeed her knowledge of where tension is carried in the muscles is formidable, I am really amazed at how an hour with her is more effective than a week of pain killer! We are now "regulars" -- and couldn't recommend her more highly. Yes, it is relaxing, zen, super spotless and all the rest but more than that it is preventative and holistic an approach to pain and (let's face it) real life management. Jayne is really a soft spoken and knowledgeable gem of massage therapy!

Jayne Luccarelli is an outstanding and exceptional massage practitioner. She is treating me for a…read morechronic 2-year problem with my hips, legs, and Achilles. I have been unable to resolve the issues with 3 other therapists. Jayne is exceptional because of her personality, approach, intellect, and talent. 1) Jayne is enthusiastic and happy. She greets you with a smile and she is curious about what brings you to her. 2) When you discuss your problems, Jayne listens. We discuss how the conditions evolve and she reconsiders her approach week-to-week, articulating her thoughts before she starts. Other massage therapists were approaching my body with the same treatment, like a routine. 3) I like to know the body so I go to the sessions with some knowledge and questions. Jayne is great to talk with to learn what she knows. 4) My body responds best to deep tissue work, and Jayne seriously delivers deep tissue application. After each and every session I leave feeling we have made an improvement. My goal was to restore my hips and legs back to a fluid and flexible feeling so I could return to a weekly 5 mile run. For over two years I stopped running due to pain and muscular tension following gradual spinal compression due to aging, hip and pelvic strain, and Achilles/Plantar Fasciitis. Jayne eliminated my muscular tension and increased my flexibility and range of motion. I can run again and feel fluid and flexible with my stride. GO SEE JAYNE!

Excellent professional therapeutic massage, chronic back injury improved thanks to 90 minute…read moretreatment and hot stones Friendly staff and clean rooms

Visited Zen Escape Spa last month and debated on whether or not to leave a review since I was a…read morevery dissatisfied customer. I bought a Groupon for a 60-Minute Full Body Massage with Stone Treatment. The "masseuse" was a young lady who was very nice but had no skills whatsoever. Small hands with no strength at all I felt like I was getting a rubdown from a kid with small hands - not a massage! I continually asked her to go harder - she did and there was virtually NO DIFFERENCE. Afterwards she smiled like a kid asking for a tip! I left there feeling "robbed" - no relaxed or refreshed/renewed feelings - no evidence at all of having had a massage, except for a lighter pocket $$. She was entirely too small to be a masseuse - hands-wise and no power or strength. Total waste of time/money. I do not recommend.

I do enjoy a nice bodywork from time to time but nowadays is not an easy find. Even though this…read moreplace had a bad review before I went in to ask. They do have a new management as of this week. Am I glad I went in? It was excellent, very relaxing and excellent massage. It looks very clean, specially the bathroom. A clean bathroom says a lot of a place. Definitely will be back, and recommend it to family and friends

Horrid, creepy place. Seems as if the old excellent masseuse left…read more New management is terrible, they would not even honor the value of a gift certificate that were purchased there. I wouldn't waste your time or money. Besides being a creepy rip-off the massages aren't good anymore.

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

So worth every penny that I invested in this. I was dealing with a lot of emotional issues that…read moreheld me back from being my best self. Her virtual hypnosis sessions finally brought me to a place where I can start my healing journey and improved my relationships with family and friends in way I always hoped to. Before it was hard to quiet my mind. She is experienced and knowledgeable. I always appreciate her sensitivity and no judgement. She worked with me and my budget and you can tel she genuinely wants to just help people. Thank you! Best, Adriel.