I moved to the area recently and Ive been looking for places to get some services done like a wax…read more I called and the front desk let me know the wax lady was busy doing lashes and I would have to wait an hour or more. So I went home to take care of some things and waited for their call. They called me to come in and I basically said I'll have to get ready to step out since I was in the middle of applying a mask so give me a few minutes. I get there and what I walked into was an unfriendly welcoming from the nail techs, no greeting, no smile, just side eyes as if I was not the type of customer they wanted there. I dont know if its cause I had a hair cap on for my hair mask or because I was the only afro-latina in there. Even the customers were stand offish mind you thats not even the most aesthetic spa in the area. Zen Shu is and they weren't like this not even close. I told them what I was there for and I was told the lady left? 2x. Like what do you mean I spoke to you guys 20 minutes ago and you told me to come in. Then the lady from the front finally comes out says the girl "went to the store", that I will have to wait. Then proceeds to ask if I want to wait???? UH yess! I waited an hour for you to finish a service and I came outside like this, OF COURSE! You would think thats common sense. But no it's because the wax lady which apparently is the only one that does waxes there probably went home. Thats the only reason I can think of. So I waited maybe 5-8 minutes until I left and took my money to Beauty Spa, which is what I should've done in the first place. They were very attentive once I walked in, immediately stopped what they were doing and took care of me. I'm very disappointed in the latin community here, I worked in hospitality/customer service before so I understand the work behind it. But I was certainly not expecting this treatment after being called to come in. I absolutely hate wasting my time and today was a long list of to dos before I travel. They need to improve on their customer service as a whole. I would not be recommending my family or friends here at all. Theres so much better though you might spend a bit more, but care, hospitality and TIME is high on my list.

Good technicians. Been a few times. Last 2 occasions I felt like they booked my services knowing…read morespecific people weren't coming in to keep the business.

This spa is lovely. I called for a same day appointment for two people and they were able to…read moreaccommodate us without issue. However if you have a preference for a male or female masseuse, make sure to double check in advance, as they may not have availability. I got a 60 minute deep tissue massage with a ten minute foot massage add on. The massage was intense at times, as the masseuse used a lot of pressure. I felt a bit sore afterwards, but hopefully it's a sign of tension relieved. The deep tissue massage included a hot stone treatment, which was nice, but the stones were initially a bit too hot. They also do a face and neck massage. The treatment areas are separated by curtains so you can hear the people next to you, but they play soothing music and it didn't feel noisy. Prices are very affordable and they accept credit cards for the balance and tip. They also take cards over the phone, if you're buying a treatment as a gift.

Ok so make your appt with coo coo Michelle at this location then you walk a few stores down to the…read morepizza & ristorante and you will have the most amazing day! Last min whim w. The BFF decided to get massages and food and relax on a gorgeous Sunday! I was worked on by Tony and Michelle. Tony did my massage and Michelle did my stretching. It was a wonderful experience! The prices were great given the location but over all you will come out feeling like a new person. We received complimentary waters and hand sanitizers after the massage and it was just a great experience overall, will definitely be back!

The rave reviews enticed me to book an appointment and purchase the yelp deal offered by Beryl…read more However, when I arrived for my appointment she refused the Yelp deal. Needless to say, I was highly disappointed and her attitude and the way she handled the situation was rude. I feel like I was scammed. The place was ok. Dark and a bit chilly, really small and didn't feel that clean. I recommend Farida in White Plains for massage and facial services. The customer service is stellar at Farida's and she has a much larger space with tea and snacks with a waiting room which is far more welcoming than Beryl's . The facials and offerings are much wider and the ladies are so sweet and the massages and facials are top notch!

I have been to Beryl's a few times a month for some time now. I have sent family members and dear…read morefriends. She is quite literally the best deep tissue massage I have ever had and I have had plenty. You won't find a better masseuse. Her studio is conveniently located, super clean and calm and she is easy to book on the web. Perfect in every way!

I will tell you, I was scared to get a massage. I've been to a few massages in my life and all of…read morethem seem to hurt and bruise me. Well, Elissa changed all of that! Not only was she super conscious of how I was feeling, she knew exactly how much pressure to put where and how to make it both beneficial and relaxing at the same time. I already booked my next appointment, and you should to!

It is therapy for sure! Elisa was knowledgeable and able to apply the science like an artist. She…read moreemployed the same techniques that my physical therapist used on me. I left with a lighter body than the one arrived with. I look fwd to the next session!

Amzing massage. My masseuse was so empathetic and patient. I was getting really hot and she changed…read moremy sheet to a cool sheet and got me water and waited a moment for me to get my composure back I love this place and highly recommend it not to mention the foot massage was amazing..i even fell asleep..lol

Went for a massage 5 months pregnant. I was given a gift card which I didnt know had an expiration…read moredate and was expired. The gift card was for 100$. They refused to accept the gift card. I am 5 months pregnant and (still) in very achy. I needed my back, traps and neck cared for. I explained I preferred a deep massage, which was a rub. I asked several times for the massuse to push harder or apply more pressure but i dont think she understood. Luckily someone came in and assisted which made the experience more enjoyable. I was placed on the wall where people were constantly coming in and out the door kept opening water was running and then shutting (it was quite noisy). I wont be returning.

Ana is still working and doing a very good job Ana helped me a lot I spoke with Ana recently and…read moreconfirmed she is still open and accepting clients I highly recommend Ana she is excellent

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

Yuuki has an excellent bedside manner and, I saw results, specifically improved quality of sleep,…read morewithin 24 hours.

Yuuki, is an excellent acupuncturist. He's doing wonders for my health and I highly recommend…read moreYuuki!

I work as a professional actor and model and confidently rely on Lisa for my cut and color. The…read morereceptionist at this beautiful salon invites you in with a warm welcome. The entire team is full of talent and helps each other stay on schedule. From the moment someone greets you, takes your coat, offers you a drink to the scalp massage at the sink, cut, color and styling with top quality products, prepare to be impressed. The staff at Gjoko Salon is talented, reasonable and down-to-Earth. My hair has never been healthier. Pro tip: Ask to apply a little dye to your eyebrows when you get color.

I can't say enough good things about this salon. Expert color, cuts, blow outs, hair extensions…read more They have an amazing makeup artist too! The spa they are renovating is opening very soon. The stylists are all wonderful people and very professional . What a find.