1. Shields Automart

1. Shields Automart

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Paxton, IL

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Shields Automart

2.1 (7 reviews)
Open 7:30 am - 6:00 pm

Services - Shields Automart

Auto brake repair

Auto engine repair

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Shields Auto Center

Shields Auto Center

2.7
(18 reviews)

This was my first time ordering a new vehicle and Mark made it super easy and was very helpful. He…read moretook the time to explain all the options and answered all of my questions. Placed my order and it was in sooner than I expected. Shields was a great place to buy from, and Mark was an excellent salesman!

Took my 2017 Dodge Journey to the Service Center. I wanted to see if there was a wiring problem…read morethat was causing the rear windshield wiper and lift-gate headlamp not to work. Made an appointment. Dropped the car off on a Monday morning. Never received a call. I took it up on myself to call and check the status because it was nearing closing time. I was told they didn't get to it and would have to diagnose the problem the next day. This was very disappointing considering I made an appointment. Received a call the next day and they detected a wiring problem that needed to be repaired. I had to make another appointment to get the repair done which was the following week. When my wife picked the car up after being diagnosed, they charged $202.50 Diagnostic Fee without any repairs being done! When my wife voiced her concern, both the Technician and the Cashier assured her that if we had the repair done there, the Diagnostic Fee would go toward the total repair. The estimate for the wiring repair was $270. Essentially, I had to get the repair done or I'm out $202.50 without anything being done at all! We scheduled the appointment and had the repair done. When my wife dropped the car off, she made sure she brought the receipt from the Diagnostic Fee. They assured her that it was, "standard practice," that the money we paid for the Diagnostic Fee would go toward the repair. When my wife picked the car up, they handed her a bill for $270. She reminded them of the Diagnostic Fee that we already paid and that was the whole reason we had the repair done in the first place. The Technician told her that the total repair was $472.50! My wife tried telling them that we were quoted $270 just for the wiring repair. They refused to honor that quote. My wife paid the bill and didn't cause any fuss because she's a nice person. To say we're disappointed and will never return, is an understatement. In today's economy, this is a lot of money for us and it hurts. Terrible experience from beginning to end. I don't even know what to say.

Better Way Auto Sales

Better Way Auto Sales

1.0
(2 reviews)

Do not purchase from here Andy the owner is delusional he tells you one thing then acts as if he…read moredidn't. After purchasing a vehicle from him 3 weeks later he locks the car and picks the vehicle up stating that it can't be used for commercial use. He said he had been tracking the vehicle as I going back and forth to Bloomington for a cleaning project. Andy said if he knew I was going to be driving the vehicle out of town he would have never financed me the vehicle, excuse me since when do you tell a person what to use a vehicle for that there purchasing. Andy operates under a spirit of control telling you that you have to purchase insurance from his friend down the street crazy what dealership does this? Andy then put on my credit that I owe 15,000 for a vehicle that he took back. He said he'll remove it off my credit but now saying if I give him $500 he'll remove it off. After speaking to several people they've experienced something similar. I was wondering why the cars that had sold would be back sitting on the lot this is why. I'm taking him to court. DO NOT PURCHASE FROM THIS DEALERSHIP.

Awful place to buy a car. I bought a chrysler sebring there few years ago. The car gave me…read morenothing but problems. I tried to purchase a new vehicle but was told I still needed to build my credit and was referred back to them which I was hesitate of course. When I arrived to ask questions about some of the vehicles they had told me cars now a days are alot more expensive than they were when I bought the sebring. What?? I paid almost 8000 for my sebring. Now he's asking for a 2006 buick with 170000 miles on it he wanted 10900.00. I must have look stupid to him or something. I test drove the car and it didn't have any gas I was thinking I was Goin to run out just driving the car around the block. The abs system light was on. The check engine light was on and it said something was wrong with the traction system. I just want to say wow. I hope no one is dumb enough to buy a car in such conditions for 10,000 that's just crazy. I basically gave back keys and ran out of there. I just recently bought a 2006 nissan altima for 4,000 with 130,000 miles I'm glad I went somewhere else. Please think twice before goin to them. Even if u have bad credit there is always other places to build ur credit that won't rip you off.

Shields Automart - autorepair - Updated July 2026

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