Absolutely the worst place to get parts. Run. Don't walk from this company. Ordered transmission…read moreand transfer case for an Explorer. What was sent to me was those parts for a Ford Edge. Started the return process a week ago. I returned the transfer case myself because it was small enough to fit into my other vehicle. Drove to the warehouse to exchange and the one for the exchange they had tagged as for an Explorer was ALSO for an Edge. Decided to return the transfer case and transmission right then. Sourced a different part from another company while waiting for the return to be initiated. This was a week ago. I was promised a week ago that the transmission (sitting on a pallet and too heavy for me to pick up) would be picked up by a driver "tomorrow". I've called each day since then and was assured that it would be "tomorrow". Finally contacted the "Sales Manager" and was again told "tomorrow". It is BEYOND RIDICULOUS that it takes a week to pick up the part especially when the warehouse is 10 minutes away. IT is also UNACCEPTABLE that the part is on a list and not getting picked up and that "dispatch" cannot call a driver and make sure that they swing by the shop and pick up the part. The ONLY honest and competent person I've dealt with is the guy in the warehouse who took my transfer case. 1) Don't know what parts they have (labeled wrong in their system) 2) Sales people are clueless 3) Return process is ridiculously long 4) Dishonest reps at every stage of the process Again. Run. Don't walk away from this shady company. This company gets ZERO stars from me. But I have to give it at least one star to post this review.

Jeff is the man with a plan we national auto repair have been using them for 20 years plus and he…read morehas been an absolute pleasure to deal with thank you Jeff!!!!

I must say John E. Provided the best customer service! He was able to help me from A to Z to get my…read moreproblem fixed. Took the time to double check my battery to make sure it was good to go and helped with my installation. Coming here for all my problems going forward because of him. 5/5 customer service and great experience!

Good customer service. I came in just to buy a headlight bulbs. I didn't expect them to change the…read morebulbs for me but they did. I'm so impressed with their good customer service.

Paid for OBD2 scanner. Was not told I could not do a return. OBD2 scanner does not work nor is able…read moreto clear codes.

I was lured to advanced auto parts by the numerous yellow signs declaring installation is free if…read moreyou buy a car battery. I purchased the battery ($250) and there was only one person who could install the battery and he couldn't do it until the next day. I came back the next day and he installed the battery. It took about 40 minutes. He then informed me that the "free" installation was $75, but he would only charge me $50. Quite the racket

I came to O'reiley's because I had a fuse blown on my car. I requested some help from the…read moreassociates. They lent me pliers and I pulled out a fuse labeled pwr. Before i bought the new fuse, I asked the salesman to double check the diagram for me. For some reason (probably because he thought I was annoying) he was like, well actually, on your model (a 2009 toyota prius) the OBD and the cigarette lighters share a fuse. I was like okay. if you're sure I will trust your expertise. He was lying. Lying to make a sale.

Not helpful or willing to look up part and description, it was not that difficult to look up on…read moretheir website but employees can't look up

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.

Once again, these people are phenomenal! They treat their customers with utmost respect. They…read morereally listen and have solved every problem I've ever tossed their way. Their kindness and professionalism means so much to me, and I'm now a customer for life! Saturday I needed a new car battery. Today it was a fob battery. They are amazing!

Amir did a great job installing a back up camera on my 4Runner. Did the job quickly and explained…read moreeverything beforehand. Highly recommend his shop and his work.

Made a 3pm appointment, waited over 30 min and called the owner but didn't answer. I used another…read morephone still no answer however, he called back on the other number only to inform me that he hurt his leg the day before and couldn't work on my car. He could have sent me a text the day before or earlier on the day of the appointment to save me from driving 30 min to his shop.

Do from the lack of expertise in tuning he has a guy from Texas doing it all over a computer which…read moredoesn't give him the opportunity to be Hands-On the tuner is actually good the shop is complete trash . I'm $7,000 in damages and owner mike will lie and scam to get his way.. BEWARE

Tune was rich according to my new tuner from their baseline. Landon, the tuner, does not know what…read morehe is doing. Was told come back in 500 miles for an ethanol tune. Don't know why. Meth kit - has no leaks works fine, wired to a fuse that has power even when car is off. Drains battery if not turned off with the car. Front splitter was missing bolts even with hardware provided only hanging on from canards. Splitter was flapping at 100+; destroyed my $1,100 splitter and $250 front grill. Was told my front accessory drive bolts were loose - they were not I torqued to spec. They proceeded to hit all the bolts with an impact, breaking my AC compressor bolt which the belt pulled the AC line towards my header. Cost $1,300 to take to another shop to get fixed. Crank seal was replaced with incorrect crank seal for the Innovators West Balancer. Which then leaked oil under boost / left a puddle of oil under the car when turned off. Do not take your performance car here. I have other friends in the car industry that have been screwed over by these guys.

The trailer hitch on my Subaru Forester was done with great professionalism. After my new trailer…read morehitch was installed, the installers showed me how to properly take off and put Back on the hidden hitch on my vehicle and to lock it in place. Great Customer Service at this facility. I highly recommend American Truck and Trailer to anyone needing a trailer hitch installed. .

We have taken our trailer here multiple times for inspection and repair. They are always friendly…read moreand helpful. We usually have questions about the trailer and they are very patient in explaining our options. We've taken our truck there a couple times as well and again they were super helpful.