I tried this auto shop on a Sunday after calling a week prior for an appointment. The fact that…read morethey are open on Sundays is a blessing. The waiting area is clean and the staff was professional. When I made my appointment it was Joe that scheduled me and when I arrived for my appointment it was Sade that checked me in. I didn't wait for my car but they completed the work as if I was there waiting on it. Upon completion they called to let me know that my car was ready. I had the state inspection, parking bulb replaced, headlight restoration, and windshield wipers replaced. I mentioned all of this to one of my neighbors and she mentioned that they are under new management As of right now, I say give them a try if you need a mechanic or inspection. Pricing seems fair and the team seems polite. (10/19/2025)

Ordered new tires to the shop to get my old ones replaced but they put the wrong tires on. Waisted…read moremy time to go back and ruined my weekend schedule. Finally got my right tires on but the air pressure on every tires are different, some are too high and some are too low. Will not go back again

Such a professional service! Fair price and efficiently done. Happy to have my car fixed.read more

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

This was my first visit to Prime Automotive and I was extremely satisfied with the service and…read moreprofessionalism. I received a detailed estimate with each item priced separately. Mark went over each item and made recommendations. My car is running like new. Thanks to Mark and his staff. Rick S.

Prime was honest and service was timely. Communication was good. The price was reasonable as well…read more Would definitely return.

Rarely do you hear the words on time and under budget in DC. Frank did a great job and saved me…read morehundreds compared to several other estimates.

Frank did an amazing job!! I highly HIGHLY recommend him, his professionalism, timeliness, and…read moreprice is unmatched.

Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is…read moreit. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.

This review is after a month since I had service on my car:…read more The good.. the staff was very friendly and the way they communicate is kind. Through the 2 different reasons I've had to go there, they eventually got the issues fixed. It took two trips but because they misdiagnosed an issue the first time, they didn't charge me for labor the 2nd time so I appreciate that. The not-so-good experience.. they didn't call to say to what extent the diagnosis was neither did they call to breakdown the cost for everything. So by the time I got my car back, everything was already done so I'm inclined to pay at that point. Not to mention, the cost of parts was over the average pricing that you can get online so if you're familiar with car parts, I recommend ordering it elsewhere and asking if they're able to use that instead of theirs. Overall, I'd come back here for maintenance and inspections. I think they are trustworthy but could improve method of communication to the customers.

I was in desperate need of same day car service, so I put out a project on Yelp for responses…read more Matt from Mesiah Mechanics reached out to me almost immediately. He agreed on a time for my appointment, and gave me a very competitive estimate. Matt showed up at the correct time, and made quick work of the repair. I would absolutely give my highest recommendation to this company. They are punctual, reasonably priced, professional, will come to your residence, and the communication was quick and easy. What more could you want? What a life saver this was for me today, and I will definitely give them a call again and recommend them to anyone in the area. Thank you, Mesiah Mechanics!

Mesiah is hands down the best mechanic in the ENTIRE DMV!!! If you're looking for a knowledge…read moreprofessional who knows the inside and outside of car maintenance, Mesiah is the man for you!!!!!!

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

I simply will not bring my car anywhere else! The honest, dependable service here is what every…read morebusiness should strive to provide for their customers, especially in the auto industry! As soon as my free warranty services were up from the dealership, I have been taking my car to Caton's Auto Repair. They have NEVER made me feel like they are trying to upsell unnecessary products or swindling me by saying my car needs repairs when everything is fine. They also go back to look at your records, so if you aren't sure what maintenance services you need at your current mileage, they will ensure everything is done. The employees are always incredibly courteous and knowledgeable. With the thousands of dollars that I'm sure I've saved from not flushing my money away to a dealership that would nickel and dime me, the value of honesty and trust cannot be beaten. I enthusiastically recommend getting all your car needs taken care of with Caton's!

How can I explain how very trustworthy this business is. Please read my previous posts. This…read morebusiness constantly shows their honesty and integrity that you do not and will not find from other auto care businesses. As a woman without a male partner, as a female POC, this shop is the real deal to place your trust in. I totally vouch for them with my whole heart.

Extremely bad work and shoddy parts…read more I had them install new brakes in the summer of 2024. By the winter of 2025, the brakes were wobbling. Apparently the brakes they installed were faulty (the rotors warped), but they still charged be $200 to replace them even though they were still under warranty. That would be fine, I guess, if they had done a good job or used good parts the second time, but it's been 2 months and my brakes are grinding and slipping. Apparently, the pins, the rotors, the pin boots, the pads, and a few other parts are so low quality that they're falling apart already. At this point, I'm not trusting my car to these guys again. I took my car to the mechanic near my work in Fredericksburg and paid him $500 to just do the job correctly. I deeply regret not taking my car to him in the first place, as he would have done a good job, stood by his work, and I wouldn't be out $700 for bad work and bad parts. Do yourself a favor and go to a different mechanic.

this is one of the best automotive places ive been to in northern VA! they're very friendly,…read moreinexpensive, & informative. i went in for a code scan and overall inspection & they reassured me that everything is looking great! :)

Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.