Extremely bad work and shoddy parts…read more I had them install new brakes in the summer of 2024. By the winter of 2025, the brakes were wobbling. Apparently the brakes they installed were faulty (the rotors warped), but they still charged be $200 to replace them even though they were still under warranty. That would be fine, I guess, if they had done a good job or used good parts the second time, but it's been 2 months and my brakes are grinding and slipping. Apparently, the pins, the rotors, the pin boots, the pads, and a few other parts are so low quality that they're falling apart already. At this point, I'm not trusting my car to these guys again. I took my car to the mechanic near my work in Fredericksburg and paid him $500 to just do the job correctly. I deeply regret not taking my car to him in the first place, as he would have done a good job, stood by his work, and I wouldn't be out $700 for bad work and bad parts. Do yourself a favor and go to a different mechanic.

this is one of the best automotive places ive been to in northern VA! they're very friendly,…read moreinexpensive, & informative. i went in for a code scan and overall inspection & they reassured me that everything is looking great! :)

This is probably the only instance where I've actually felt a negative star review is warranted,…read morebut in this case, being as I was robbed by this place for $500, it's more than justified. I don't like to make a habit of dragging local businesses, but when you've been laid off and every single dollar counts, I'd like to warn others not to spend their hard earned money here. So, over the summer, the air conditioning in my car stopped working. The car is less than 10 years old, and I've had this model before with little to no issues, so I felt more than comfortable grabbing a checkup from this particular station, especially knowing it's family owned. I was charged about $300 for a "AC RECHARGE & DYE" labor and materials. Fine; if that's what it takes, it sucks to spend money but at least my ac is working. I noticed right away that the ac worked intermittently or not at all. Took it back to this same station, they ran some kind of test and concluded it's fine. But the thing is, it was never fine. I didn't pay for a partial repair, I paid for a FULL repair. As in, I expect my ac to function after specifically shelling out my limited wages that week to pay for it. Is this an unreasonable expectation? I guess so. So let's fast-forward me being gaslit for about two months to when I was driving home from a particularly brutally hot day at my temporary job, and being mad because, Goddammit I paid for ac and I'm not getting it. I brought it back to this same place since it's blatantly obvious they never actually fixed what they charged me for. Today I was charged almost $200 for "A/C DIAGNOSTIC: PERFORM SYSTEM TEST FOR PRESSURES AND A/C FUNCTIONS. CHECK FOR AC DYE. WE FILLED OVER THE SUMMER AND IT IS NOW NOT WORKING. COMPRESSOR NEEDS TO BE REPLACED. FLOW SENSOR INTERMITTENTLY WORKING." OKAY SO. The last sentence appears to be the only thing that makes any sense. However, "WE FILLED IT OVER THE SUMMER AND IT IS NOW NOT WORKING" is misleading and frankly, false. To say "NOW" it's not working is entirely untrue, because it wasn't working directly after the first "repair." As I said, I brought it back after the first "repair" and I was gaslit because "sometimes the ac kicks in." Nice. As for the second part, that the "COMPRESSOR NEEDS TO BE REPLACED", WHY on God's green earth did you not recognize this little issue the first time you supposedly diagnosed my car? They proceeded to provide me with a $700 estimate for an "actual" repair. Ma'am, you already charged me $300 for absolutely nothing, I was gaslit into thinking that sometimes-working-ac-is-better-than-no-ac-at-all (until it stopped working altogether), and now you charge me nearly $200 to evaluate the first diagnostic you dicked up and for which you gave me the wrong "repair"? If you had the capability to know what was actually wrong in August when I first brought her in, what was stopping you from doing whatever sort of magic diagnostic you did today, that you charged me $176.49 more for? I would have paid the $700 you gave on the estimate then and there. So, overall, I paid about $500 (while I'm between jobs), for my ac to be broken and remain broken. This is absolutely predatory behavior for a business (local or not). Save yourself a lot of money and go somewhere else.

I was driving down Old Bridge rd when my alternator gave out. I managed to pull in and I was glad…read moreI did. Pam knew right away what the problem was, they also did a safety inspection, oil change and washed my car for free. I'm disabled and don't drive much. They made every effort to help me and didn't overcharge me. I highly recommend them for their expertise, efficiency and kindness.

We've been bringing our vehicles to Stan Rollison's Automotive Service for more than 8 years, and…read morewe truly can't recommend them enough. Rick and Elizabeth are the kind of people you hope to find in the auto repair world -- honest, trustworthy, and genuinely committed to their customers. They never try to upsell or push unnecessary services. If something doesn't need to be done, they'll tell you straight. That kind of integrity is rare and exactly why we've trusted them for everything from routine maintenance to major repairs. Their work is always top-notch and backed by a guarantee. We're moving soon, and honestly, one of the things we dread the most is having to find a new mechanic. Shops like Stan Rollison's are one in a million. Thank you, Rick and Elizabeth, for years of excellent service -- we're going to miss you!

Really good service and reasonably priced. They called me and told me what I needed and didn't push…read moreme into getting things I didn't needed.

I simply will not bring my car anywhere else! The honest, dependable service here is what every…read morebusiness should strive to provide for their customers, especially in the auto industry! As soon as my free warranty services were up from the dealership, I have been taking my car to Caton's Auto Repair. They have NEVER made me feel like they are trying to upsell unnecessary products or swindling me by saying my car needs repairs when everything is fine. They also go back to look at your records, so if you aren't sure what maintenance services you need at your current mileage, they will ensure everything is done. The employees are always incredibly courteous and knowledgeable. With the thousands of dollars that I'm sure I've saved from not flushing my money away to a dealership that would nickel and dime me, the value of honesty and trust cannot be beaten. I enthusiastically recommend getting all your car needs taken care of with Caton's!

How can I explain how very trustworthy this business is. Please read my previous posts. This…read morebusiness constantly shows their honesty and integrity that you do not and will not find from other auto care businesses. As a woman without a male partner, as a female POC, this shop is the real deal to place your trust in. I totally vouch for them with my whole heart.

They usually have the best gas pricing in the area. They also offer reasonable Virginia emissions…read moreand inspection services without an appointment. Courteous and efficient service.

My car stalled near by, we towed it here because we frequently come for gas because they are always…read morebetter priced then near by stations. They did my evaluation for free and unfortunately couldn't fix the problem because it's my transmission and I might as well trade it in at this point for a new car. They gave me their honest, experienced opinion. Jay the manager and all of their staff are the friendliest, kindest people I have encountered in such a long time. Great customer service is impossible to find. The manager even came out to check on me several times while I waited for my tow truck, brought me water, even his staff checked on me! The nicest people in the world! I genuinely can't thank them enough for their thoughtfulness and will absolutely bring my business back to them & recommend them. They made a hard day much better. They do auto care and emissions and inspections and quickly took care of customers! Thank you for your kindness, it was so refreshing!

don b. great customer service, polite and always go above…read moreand beyong for us. all of the staff are always extremely helpful

Just got back from the store 04/03/2021, lady working this morning and the young guy she was…read moretraining were externally helpful. Outstanding customer service!! Had an issue with an item I had previously purchased, they were able to help me get the correct product without any issues.

Joe's is in a row of mechanics. It was dumb luck that I picked them, it's the right shop. Stop…read morelooking. You found it. I was helping a friend with limited money and even less English find an honest mechanic to do a good job at a fair price. The pressure was on me. But isn't that what we all want? After talking with John about tires, man-hours, and other job related questions, I knew I had the right shop.

He and his employees are honest and family friendly. Always professional and kind. Knows everything…read moreabout cars and answers directly to questions.

Very clean and quiet. Great service and the employees actually help you, not try to rip you off…read more They give honest advice and assessments not to mention the waiting lobby is a comfortable living room setting that includes snacks, beverages, bathrooms (very clean), television with remote, phone chargers, magazines, cushioned chairs. Prices for Inspections are awesome as well!

I've had a lot of work done on two different vehicles here. In the summer of 2025, my Honda pilot…read moreneeded a new timing belt. When I got the car back after $5500 worth of work, it didn't seem to be running quite right. I gave it a little bit and then started noticing an oil leak. I brought it back in and they reluctantly agreed to keep it to look it over. I didn't get a call back so they next day I called them and they told me "oh, we found a slipped seal so we fixed it, nothing we did wrong". Ok, cool. But my car was still not acting right and felt like it wasn't getting enough gas or power at first start up. It literally stalled on me twice when I first started it shifting into park. . I brought it back again and after convincing them to take a look at it, they told me nothing was wrong with the vehicle. They basically told me that looking over it would be a waste of their time and that the computer system takes a little while to catch up once "that much work" is done on a vehicle. Ok. Well, I guess I feel after that extensive of engine work, it should not be stalling out on me without explanation. So no, I will not be going back and will not recommend this place. How disappointing.