Having this clinic available was a great thing for me and my cat. She is a garden cat...getting to…read morean appointment would be a challenge. The clinic was there when and where I needed it. They were busy, but they found the time to get my cat the needed care on a Saturday night.

Dr.Bader, Dr. Raymond, and the entire team at Shingle Springs Vet Clinic are outstanding. Our cat…read moreOz had become quite ill, quite suddenly. We brought him to the clinic, where immediately some concerning issues were found, but nothing to pinpoint the cause. We were offered a very reasonably priced package which would cover all of the needed work up to try and further delineate the problem. Ultimately it was determined that our kitty had some blockage, and unfortunately, the only next step available was surgery so we went ahead and did it - again at an extremely reasonable price - much lower than we were warned we would be paying at an emergency vet. When Dr Raymond got in there, what he found was not what we were expecting . We had assumed that our poor kitty had eaten something that got stuck, but what actually was found was a tumor. Additionally, a pretty severe peritonitis had developed related to the tumor, so our cat essentially was septic. Dr Raymond informed us that the peritonitis was a very severe infection and if our cat survived the next three days we were looking pretty good. Well, it's three days later and thanks to Dr Bader and his amazing staff our kitty came home tonight with no fever. much improved lab results telling us the infection is going away and our kitty is very happy and comfortable. I couldn't have asked for a better experience, 100/10 recommend if you're looking for somewhere you can trust with your fur baby!!! Thank you so much Dr.Bader, Dr. Raymond and your entire staff!

I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

I have been with Dr Felton for over 15 years I can't say enough wonderful things about her and the…read moreteam/staff. I've been bringing my dogs here for over 15 years, and I truly wouldn't trust anyone else with their care. The entire staff is friendly, welcoming, and professional. Whether it's a routine visit or something more serious. We have dealt with knee replacements, eye enucleation, dentals and illnesses and I always feel reassured knowing my pets are in such capable hands.

We had the BEST experience at this vet. And let me say to begin with that we have two dogs and…read morethree cats plus one feral so we've had lots and lots of experience with veterinary medicine! From the first phone call (after being told by two other vets that we were calling too late in the day) we were impressed. First of all they said to come in after being told no twice by closer vets this was so heartening. And then from Kerinne at the front desk who greeted us and made us comfortable, to the wonderful RVT Janette who took Taylor's vitals and listened to my concerns to the amazingly kind and compassionate vet, Dr. Felton we felt like we'd hit the jackpot! I would HIGHLY recommend this animal hospital and have already shared their information with my sister! Thank you, Companion Animal Hospital!

Amazing service and availability, able to get appointments as needed and they are willing to work…read morewith you and okay with whatever your budget is as far as not pushing extras (but politely still offer). My pets are less afraid of going here than anywhere else and our family all love the staff. 10/10 recommend

I am beyond heartbroken to share that my cat passed away under the care of Dr. Gill. This…read moreexperience was marked by medical mismanagement and a lack of transparent communication. Initial Negligence: Stitches were removed prematurely, leading to unnecessary complications. Mismanaged Treatment: After a diabetes diagnosis, Dr. Gill opted for an expensive, non-insulin medication despite my cat's visible decline. We then were told to wait two weeks before switching to insulin; by that point, his blood sugar was critically low (80) and he had stopped eating. After spending thousands, I was asked for an additional $600 for tests to "potentially" diagnose leukemia, only to be told to euthanize him moments later. It felt as though we were being milked for fees while our cat was dying. The lack of urgency and the questionable treatment plan lead me to believe this office is more interested in profit than animal welfare. Please protect your pets and go elsewhere.

Main reason for vet visit was handled well and vet was very nice. Since I was there I ask if they…read morecould trim nails. They charged me $36 Literally took them 3 minutes. Won't make that mistake again

I switched to Slate Creek and I have been very pleased with the vets and kind service I have…read morereceived! I have multiple doggies and they have all received wonderful treatment. Bonus they have appointments and can see my pets quickly!

Dr. Raymond has saved my cat's life twice now…read more Last summer, her original vet told me to put her down. Instead, I got a second opinion from Dr. Raymond, and he saved her life. When I was calling animal hospitals back then, I was being quoted close to $2,000 a day just for hospitalization, not including treatment. Finding Dr. Raymond was honestly a blessing. Recently, I thought my cat was bloated, so I took her to her old vet because it was closer (by 3 hours). They did bloodwork and X-rays, then basically told me they didn't know what was wrong but that the prognosis was bad. The next day, I took her to Dr. Raymond and showed him the bloodwork and X-rays. He took one look and immediately knew it was pyometra and that she needed emergency surgery. No guessing. No waiting around. He knew exactly what was wrong. What really blows my mind is that I spent less on her emergency surgery with Dr. Raymond than I spent at the first vet, who couldn't even diagnose her. They even charged me for a radiologist to review her X-rays and then didn't call me back for 10 days. Ten days. Had I not taken her to Dr. Raymond, she could have died overnight. Getting that call 10 days later was infuriating. I don't even want to think about what would have happened if I didn't know Dr. Raymond. He is incredibly knowledgeable, straightforward, and genuinely caring. When other vets have missed the mark completely, he has gotten it right. Twice. I trust Dr. Raymond with my cat's life because, quite literally, he has already saved it twice. And somehow he's managed to do it without bankrupting me in the process, which feels increasingly rare in veterinary medicine these days.

Staff is amazing! The dr is fabulous!! If it wasnt for them, my cat wouldnt be alive today. Highly…read morerecommend!!!

When our beloved 18-year-old dachshund Winnie reached the end of her journey, Dr. Heather Carmody…read moreand her staff cared for us with extraordinary kindness and compassion. From my first phone call to the moment we left the office, every interaction was gentle, respectful, and supportive. During one of the most difficult days a pet owner can face, they helped us say goodbye to Winnie with dignity, tenderness, and grace. We will always be grateful for their care.

So relieved to find a Pet Care Clinic that Cares! My…read moreexperience: positively remarkable. From calling for an appointment, to conscientious quality care from Staff & Doctors, to diagnose, to providing options in treatments and clear cost estimates of procedures. My Furbabies & I I are extremely grateful for their professionalism, kindness, & cost conscious care. Follow-ups don't empty my wallet as well. Thank you, all of you at Placerville Pet Clinic.

% dedicated veterinarian. Not bad looking either. He works…read moreendlessly to save every one of God's creatures

I cannot sing the praises of Dr. Robinson and all the staff at Missouri Flat Animal Hospital loud…read moreenough. We have owned several pets over the years and have been to countless vets in their lifetimes and this is the absolute best vet care team we've EVER had. We have only been local to the area for a little over a year now (moved up from Southern California) but Dr. Robinson and the team have seen us more times that I would like to admit (surgeries, potential toxin ingestions, foreign bodies, broken teeth, you name it!) and each visit has been handled with an abundance of care and compassion. Dr. Robinson is a very shoot it straight kind of doctor who knows his stuff and you can tell he truly cares about his patients. Every tech and staff member at the front is incredibly kind and I am so at ease any time we have to make a visit to the vet knowing that they will be well cared for and then some. I feel the need to call out that we have a senior dog, about to turn 12 this month and he has been able to make it this long in life following a cancer diagnosis because of this team operating and removing a huge tumor in this mouth. Dr. Robinson then referred us to a trusted oncology team to take care of the rest. Having this time given to us with our aging boy is something I can never express my gratitude fully for, they gave that priceless gift to us. Thank you to EVERYONE at Missouri Flat for all the care you have given our babies over the last year and a half!

This is such a lovely place. Dr Sandu is incredibly kind. The office staff are super nice. I'd…read morehighly recommend

Our dog was backed up and the doctor ruled out serious causes and gave medication that did the…read moretrick. Very personable and staff is great! Didn't overcharge like do many other vets do unfortunately. Thanks guys.

I brought my cat here last year for a bladder obstruction after the first vet I went to said he…read moreneeded to be put down. The staff here was so amazing and sympathetic. They not only worked with my budget, but found an affordable surgery center for me so my cat could get the treatment he needed. They even came in on the fourth of July to help my cat manually drain his bladder before his surgery. These guys are absolute lifesaver savers and I can't recommend them enough!

Charlee loves crossroads vet & clinic! The front & back office staff are amazing this is our 3rd…read morevisit they do great everytime