Not going to sugar coat it- this stuff is pricey. Like I can see someone's parents saying "Here's a Shinola watch as a college graduation gift. Make sure it's on your wrist the day you die because you need to wear it that long to get our money's worth". But guess what- that watch will probably stand the test of time and wear that long because of how it's made and the quality that went into it. Not to mention, it's sleek, easy, clean styles make it a fashion go-to for your wardrobe. In addition to their watches, they have other leather goods and small gifts that look like they belong on a lawyers desk. read more

I came in looking just to get a good notebook for my travels this summer. They have a great selection ranging from small to large, plain to ruled to grid paper, and soft and hard linen covers. The best part of these notebooks is that they are 90gsm paper, slightly thicker than Leuchtturm and much thicker than Moleskine, so it's ideal for inkier pens. Monogramming in gold or silver was included with the purchase. For valentine's day, they also had someone doing personalized designs on the notebook covers, although I didn't get a chance to see if it was free or not. I hope they include dot grid paper some day; I'd be sworn to them for life if that's the case! read more

Shinola - Personalized monogramming! It's free :) - Watches Near Me - Ann Arbor, Michigan

Beautiful new Store open in the heart of Ann Arbor. Great service, extremely friendly staff . Big choice of watches leather goods and other stuff . You got to come and see it. read more

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Great store with an open layout and they offer a cute little study corner upstairs with coffee and a few baked goods. I tried the latte and it was even better than expected. If you walk down the steps they have an entire floor dedicated to being a sit down area with games and all! They had a bar also, but I don't think it has been set up yet due to only having been open for about a month. Everything is really modern and sophisticated with an industrial vibe. Lots of greats products to peruse through when you first walk in. Their leather products although quite pricey seem to be well made and of pretty good quality. I love the wallets and bags! My favorite part is the bookshelf made in the shape of the US that hold all the great paper and leather journals that are for sale. The best part..free monogramming on all of them! Get as many as you want and you can have all of them monogrammed for freee. I got two 2-packs and had all four monogrammed as gifts and it only took about 10 minutes. Love it!! My husband has a lot of experience with timepieces since he runs a vintage buy and sell watch business and says that the ones there are purely fashion watches, so we won't be getting any of those in the near future but they sure were pretty to look at. He was a little disappointed that they didn't have any with automatic movement. If you're into fashion watches though, they have a pretty wide selection there. I like minimalist designs and did find a couple that looked decent. read more

I really,Ike this store and am very happy there is an Ann Arbor location! I bought a gift for my husband for our anniversary. It is a great "gift" store. Great quality, made in America items. The staff is helpful and knowledgeable and friendly. I had an enjoyable shopping experience. And, a Shinola bike is now on my Christmas list! I sure hope Santa reads Yelp reviews!! read more

Definitely worth checking out when you are in in the area. Got my brother's leather gift here and he thinks it is high quality so that's a win in my book. read more

Strictly a review for the coffee shop downstairs. Awesome space to do work, relax, just hang it. A little dark, but great vibe and very warm. Also have a good coffee selection for those looking for a bougie drink read more

Fantastic pour over and the atmosphere is dark, hip, and I very much enjoyed the overall ambiance immensely. Cool find.

This is such a cool, modern store with a retro feel to all of its products. I just stopped in to look at men's watch options, and there are so many! When you make a purchase, the sales person gives you a summary of all the information and shows you how to change settings. I went with an already assembled watch because I thought it would be the perfect choice for my boyfriend. But, the do-it-yourself bar is really cool! They also sell a variety of notebooks/calendars and a few women's items. I'm thinking of suggesting a new watch for my birthday. ;) The cafe downstairs is really awesome too, and my sales person offered me a complementary drink while I waited for him to package my watch. Overall, my experience at Shinola was fantastic. The Detroit store is much bigger and sells their bikes. The A2 location was convenient for me today, and I'm glad I went in! read more

I purchased a wrist watch from this store. I had a very satisfying experience. Eva, the salesperson, was very friendly & helpful in my selecting the watch I purchased. Her suggestions & expertise was key. The store layout is stylish. Also the Cafe in the basement is very unique with nice music. Too bad there isn't more seating capacity. read more

Hidden gem underneath Shinola. It's quiet enough to get work done, but you can also have conversations without everyone listening in. Outlets are plenty and the ambiance is dim yet elegant. The Eli teas are delicious! Hoping this place stays hidden so it doesn't get crowded ;-) read more

What a surprise. I headed to this coffee shop after brunch one morning and it was great. Cool and eclectic. The shop is filled with local goods from the state and if you head downstairs there a nice lounge with comfy leather chairs and tables where you can chill or study. Definitely check out read more

I was pleasantly surprised by my experience here. I have only been here once, but my latte was just excellent. My expectations were exceeded. If you plan to browse the Shinola store, get it "for here," and the barista will prepare your drink in a proper coffee cup and saucer. read more

The gentleman at the register wasn't very friendly. They were out of cream but had other milks and volunteered to steam some whole milk for me. My coffee was undrinkable after I put a stevia pack in it. It was a plain white pack and the only one set out so I assumed it was plain sugar. It was definitely stevia! I can't stand the taste of stevia so I couldn't finish my coffee. I must have visited at a bad time. I'll try again another time. read more

I randomly stumbled upon this delightful hybrid coffee/leather good/watch store. Pleasantly odd. It was bustling with people with a cozy and clean area downstairs to think and write. The espresso was excellent and the staff courteous and knowledgeable. The barista knew how to operate a manual machine well. Coffee purists will like this place. People who like coffee resembling mass produced milkshakes will probably not. read more

Love the store and the Coffee shop. Great place to read or have a conversation. Awesome space and decor.

I've had my shinola watch for about 4 years and went in for new strap and battery. The battery changes used to be free but aren't any longer, and I was disappointed and a bit snippy with the people helping me. They (Hannah and Paige, if I remember correctly) were unceasingly polite and helpful, and even gave my husband and me free coffee while we waited for them to look up some info about my watch. Their kindness and patience helped me realize that my attitude was unfair to them, and I left feeling grateful and humbled. It was a great reminder to be polite even when I am feeling stressed or frustrated! read more

I loved my experience at Shinola. The staff goes above and beyond what is necessary. They were knowledgable and helpful. I was in on a Saturday and while the store was extremely busy and I still received great service. I've also been to the Detroit store and I would recommend this store over the one in Detroit. The design is industrial and beautiful, it feels cozy and everyone was so friendly. The coffee shop and study space downstairs was an added bonus as well. A necessary stop for any trip to Ann Arbor! read more

I came in needing a last-minute gift in a hurry and they were so helpful! The person who helped me monogrammed a wallet right in front of me while she got another salesperson to cash me out. Saved me so much time, super friendly, and got a win on my birthday gift! read more

Hannah Reaume made my experience, easy and enjoyable. Took the time to select the right watch, size it, and explain the chronograph. Check out the coffee bar downstairs. Good vibes all around. read more

I needed to buy a leather tote for a dear friend and the sales woman, Paige was the best. She was more than helpful in helping me get the exact tote I wanted. She also had it gift wrapped and in ready to go in no time. The tote was a huge success. Love Shinola! Thanks so much Paige!!! read more

I'm grateful for the chinilla drink the barista made for me on a recent chilly day. This is a nice blace to browse while in A2. I love the high quality materials, and although they come at a higher price, will last significantly longer. I love the alpaca & wool blend hats they have as well as the leather zip wallets. The staff is very friendly without being in your face, which I appreciate as i'm browsing. read more

Great store, beautiful handmade watches, leather, bikes, journals. Friendly team....thanks Crystal! They monogrammed a journal on the spot for me and packed up my purchases for travel. I will go back on my next trip. An American classic. read more

Have stopped in a couple times now, and had a positive experience each time. They have a nice café in the basement, good lattes and coffee. Maybe not the greatest study spot, but it's better than a busy coffee shop. While I haven't bought a watch, I had a very personalized experience buying a couple journals that I got monogrammed as gifts. It only took 5-10 minutes to do the monogramming. If you're looking to buy one of their watches I would definitely recommend going to the store to see all of your options. read more

I just wanted to take a moment to recognize the exceptional customer service that was recently provided to me. Luther from your Ann Arbor store came highly recommended by a colleague. She had purchased from him in the past and was beyond impressed with his care, attention to detail and bright personality. I have to say that he was just as she described. This was the most positive interaction I have had in quite some time from a shopping experience. He was friendly, knowledgeable and very accommodating. I was able to make my purchase over the phone, have it shipped to me the next day and all in a beautifully gift-wrapped package. I would not hesitate to recommend Luther in the future and will definitely consider Shinola again. Please see that he is commended for his excellent customer service skills and shining personality. Job well done! read more

This store is a gorgeous slice of Detroit pride. The store is classy, clean, and contemporary. Shinola's products are top-of-the-line, so prepare for highly price points and incredible craftsmanship. The staff are knowledgeable and friendly. We had a very stimulating conversation with one of the sales associates about architecture and design! The store also has a cafe built in which gives it a very cool, big-city vibe. This store reflects Shinola's concept of quality and local artisan work. It's a really great space to dream and lust over their products until you aren't a broke post-grad! read more

Customer service was awful. I went in to purchase a gift for my husband, knowing exactly what I wanted -- an orange football. Sign in the window says leather goods can be monogrammed for free, so I ask for it to be monogrammed, but only flat things can be monogrammed. Ok, fine -- put that on your sign. Associate goes to get football (3-4 min), comes back with flat football. I ask if she can pump it up (because the thing is $150 for crying out loud), so she does, takes 5 min, and comes back with the ball flatter than when she left. She says she can go to the M-Den to pump it up, I say ok, wait another 10 min at least. Then time to pay. I give her my card and info, she goes to get a bag and my receipt, takes at least 5 min and comes back with a carbon copy (and no football) because the machine is broken (or whatever). I wait another 5 min before going upstairs to track down the football, and finally it comes out a few min later. Basically a half hour to purchase something that I knew I wanted walking in the door. This is ridiculous. These people need to take a page from Zingerman's book. I won't be back for the leather goods. read more

My wife and daughter and I were attending the Ann Arbor street fair when we saw the Shinola store. I am from the Detroit area and live in San Francisco, we were excited to see what they had to offer after hearing great things from others who have seen their products. The store was beautiful and the products and sales staff were impeccable and well informed. Really a first class operation. My complaint was when we left I asked my wife if she would like an expresso . We ordered a coffee and a macchiato to go, I was with my young daughter so you can guess she wanted to get back to the fair. The girls behind the counter gave us the coffee in a to go cup and brought me the macchiato in a ceramic cup, I politely asked if I could have my drink to go and was told the only serve the drink in a ceramic cup. I asked again if I could have a paper cup to go and was completely ignored by both girls. I asked a third time and was ignored again. There was no one else at the counter. I finally reached over the counter and got my own paper cup and left. I own a restaurant and if I saw one of my employees being rude like this they would be out the door immediately. So the store was great but the 2 Asses behind the coffee counter should find a more suitable job for lack of personality, your pouring coffee , that includes having contact with a customer being polite,making a good product and trying to help the customer have a good experience . My 8 year daughter was asking what was wrong with these 2 droids. Get a life girls your not on Friends. Really a sad pompous pair........ read more

I was in Shinola on Sunday to purchase a watch for my brother in laws birthday. I spoke with Paige who helped me pick out the perfect watch! This is the second time she has helped me find a watch (the first was for my mothers birthday present). She is great to work with and really understands what I am looking for. I am sure I will be back for the next important birthday present...mine! read more