They did amazing work fixing up my bike. Looked good as new. Great value! Well informed and…read morediscussed options with me. Timely completion

Always quick and exceptional service, my go-to spot for bikes, strollers or anything tire relatedread more

I flew into Dallas with my bicycle to continue training for an upcoming race. After reassembling…read moreit, I needed some brake adjustments and stopped by Bike Mart Richardson near closing time. Despite the late hour, they welcomed me in and provided exceptional service. I came in expecting just a brake adjustment, but they went above and beyond--tuning my derailleurs better than they've ever been. The bike ran like new when they finished. They even took the time to recommend some great local training routes, which was incredibly helpful since I'm not from the area. The combination of their technical expertise, willingness to help at the end of their day, and genuine friendliness made this a memorable experience. If you're in the Richardson area and need bike service, I highly recommend Bike Mart Richardson. They turned what could have been a training setback into a seamless experience. Thank you to the team for taking such great care of me and my bike!

3 stars--because wow, that price increase!…read more I got a flat on my new bike, and since the tire is bigger than my old one, I figured it might cost more. I used to pay around $24, and I've always come here without thinking twice--my husband introduced me to this place, so it was my go-to spot. Well... this was my last time here. To be clear--everyone is kind and super helpful. They always greet you with a smile, and if you have to wait, there are huge, comfy loveseats to relax in. Honestly, their service is fast. Last time, I walked in, got help immediately, and was done in less than 10 minutes. The tech even showed me exactly what punctured the tube before wrapping up. Less than 15 minutes, and I was out the door. So when he told me $34, I tried to justify it--maybe the tube itself costs more now? But when I got in my car and actually checked my receipt, the tube was only $1 more than my old one. What really cost more? $20 for installation. Wow. That's just too much, I'm sorry. I drove 20 minutes to get here, so with this pricing, I've decided to opt out from coming back. Good luck to you guys!

i brought in my bike because the chain got jammed while i was moving. My g son (2) lost it and we…read morehad to wait in the car. they fixed it and loaded it in the car for me and did not charge me. i will be a customer for life.

Called to get information about tuning up an old mountain bike. Great customer service! Will be…read morevisiting soon.

The hubby and I went to REI to get some nice swimming shoes, and we were so impressed with the…read moreexperience. This store has just about every camping and hiking item you could need. I've never been in a store with so many genuinely kind and helpful employees. Everyone seemed happy to assist and took the time to educate us on what we needed. We were able to browse comfortably without feeling hovered over, but help was always available when we needed it. It made for such a pleasant and stress-free shopping trip!

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

I had such a great experience at Playtri Cycling! I brought in my used bike because I had taken the…read morewheel off to fit it into my car and was worried I messed something up. I don't know much about bikes, so I called to see if I could bring it in. They inspected everything at no charge, were incredibly friendly, and never made me feel dumb for asking questions. They even adjusted the brakes I had accidentally messed up and took their time walking me through what they were doing. I really appreciate their dedication to customer service and making sure people feel confident with their bikes. Highly recommend this shop!

Playtri Cycling transformed my 10-year-old bike into something that looks and rides like it's brand…read morenew. The service was wonderful, the workmanship top-notch, and the value is fair. I was amazed at how incredible my bike looked and how smoothly it rode. Huge thank you to Playtri Cycling for such a fantastic job!

I recently had my vintage Schwinn WorldSport completely overhauled at Sun & Ski Sports. Although I…read morewasn't available for the initial drop-off, Blake was incredibly helpful, insightful, and knowledgeable about this specific vintage model. When the work was finished, I finally had the chance to see the final product and meet Blake in person. The results definitely exceeded my expectations; the bike rides exactly as I imagine it would have coming straight out of the factory. They were also able to source parts and offered recommendations for modifications in the future. Furthermore, the pricing for the labor beat every other bike shop in the area. I would highly recommend Sun & Ski Sports to anyone in need of high-quality bike maintenance or repairs.

The absolute worst return policy. Incredibly rude staff. Terrible customer service. Buy your sports…read morestuff from somewhere else trust me.

I cannot say enough good things about Johnny & Latini's Bicycle Repair…read more *for the record I know my bike is a museum piece so no need to come after me for having a kickstand and standard pedals lol Johnny dove completely into the bike, recalibrated the gears, re-packed and balanced the wheels, the whole 9! Rides smoother than ever, lifelong customer for sure.

I know a lot of bike mechanics and Johhny is by far the best! He wll never upsell you and he will…read morenever over-promise. Just down to earth, exceptional service from an exceptional guy! I have been going to Latini's since 2017 and will not trust my bike to anyone else. Doesn't matter the brand, the discipline, or the size. Johnny can and will fix it! There is a reason that I call him "The Bike Whisperer"... Make an appointment, let him work his magic, your bike will thank you!

Excellent service, at a reasonable price, I had my bike renewed and ready quickly! They give free…read moreestimates if needed too. Thank you Boyd, you are the best! Friendly & efficient! Mrs. Lahodny

Best bike shop in Dallas. Saved me on multiple flats and mystery mechanicals. Solid product…read moreselection, great Pinarello stock, and staff that actually knows what they're talking about.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Imagine a sporting goods store with a Ferris wheel inside. Then, there is a glass aquarium that…read moresurrounds you with live fish swimming around. Next, there is a beef jerky bar and a bowling alley...This is eye candy for the consumer. The store has almost any sporting goods you can think of from golf to soccer. Then, you have found Scheels. Service was good. Although, we didn't buy anything we were offered help several times. The prices were high, but the quality of the sporting equipment and clothing was very well made. I definitely look forward to coming back to Scheels and spending more time shopping around.

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

This review is a year too late. Kevin (owner) is just what we need more of. A talented LBS owner…read morewho knows his craft and a pleasure to be around. His place is a chill little shop near the square in Denton. Thankful he built me a sold SS mountain bike that is my go to for the trails in north Texas