Actually charge me for aUSED box. Claiming they recycle boxes.. such BS…read moreSo they keep charging customers for the same box.. Be carful

I was charged more than twice what it would have cost me at the Post Office…read more The employee who handled my transaction was obviously not properly trained. Apparently, I was incorrect in my expectation that this store was an agent for the United States Postal Service, whose charges for mailing would have been the same is what we would pay at a real Post Office. In another store of his type I was always charged the customary fees that I would have paid at a Post Office. I paid $20 for a mailing that would have cost less than half at a Post Office. Caviat emptor!

We used Jean and his crew for the second time in August 2023. They have a great work ethic and…read moretake pride in their work. They are courteous and careful. We had some difficult large items and they worked through the issue of getting them in unscathed and did it beautifully.

From the owner: We provide professional moving services for all size homes, apartments & businesses. We ensure a…read moresatisfied move with our highly trained staff. When preparing for your relocation, we’ll start with what matters to you. Our skilled and trained relocation specialists make sure your move is performed without stress, on schedule, and within budget.

I recently used these guys for a 2 bedroom move to Coral Springs and they were excellent. I found a…read morepost on Craigslist of all places and decided to give them a call. Pricing was fair at $80 an hour and it didn't take long to book at all. When it was time for moving day their team was really quick and didnt try to run the clock up (HUGE plus). The two movers were nice enough and handled everything without any direction on my part. For the price i'd definitely recommend them.

From the owner: SoFlo Moving offers quality services at an affordable rate. We have built our reputation on being a…read morecompany that offers: No hidden costs Professional team of movers that will handle your belongings with precision, care and safety. Dedicated moving coordinator Tailored moving plan according to your details Licensed & Insured

Journey Movers did an outstanding job moving my family from Boca Raton to St. Augustine, all in one…read moreday! The crew was extremely friendly, professional, and efficient from start to finish. They carefully disassembled our furniture early in the morning, loaded everything, drove the four hours to St. Augustine, and then reassembled everything that evening. Thanks to their hard work, we were able to sleep in our own beds in our new home that very same night. In the days leading up to the move, Jim Fischer was fantastic. He answered all of my questions quickly, was responsive throughout the process, and helped put my mind at ease during what can be a stressful time. My father owned Mayflower Moving & Storage for many years, so I grew up around the moving industry and have very high standards when it comes to movers. Journey Movers exceeded my expectations. Their attention to detail, work ethic, and customer service were exceptional. They handled our belongings with care and made what could have been a very stressful move feel seamless. I couldn't be more grateful for the incredible job they did. I would absolutely recommend Journey Movers to anyone planning a move, and I would not hesitate to use them again in the future. Thank you for a job well done!

Journey moving did a tremendous job with our relocation from Virginia to Florida. Robert, our…read moredriver , was very prompt, careful, attentive, energetic, and his service was second to none. Everything was as smooth as could be on both ends. The packers and helpers were great also.

This is my first time giving any business a negative review but I felt this one was warranted. In…read moreJanuary this year, we used Paramount movers to move from Florida to Los Angeles. Though our items were picked up and delivered within the time frame, the unfair business tactics and horrible and rude customer service left us angry and frustrated and cost us more than $1000 from the original contract. I am sharing the tips from my experience below to save you the frustration and agony. You should specifically watch out for the following items: 1. Do not sign the contract until a field officer comes and physically inspect your items or requests the photos & dimensions of each item you are planning to move and you have proof of the estimation calculation. They quote a low price to get into the contract binding with 40% or more payment upfront using improper estimation of the shipment items and square footage to subsequently raise the cost before the move. The contract specifies the customer is not allowed to cancel due to changes in cost of the move. Get everything in writing, including proof of measurements for any square footage increase claims. 2. Do not sign the contract if they have not shared the packing procedures upfront. Understand your responsibilities clearly as their procedures are vague at some points. Get written clarification for specific items of your list, as their verbal assurances will NOT be honored. 4. Beware of their horrible customer service. They are very rude, unresponsive and unreliable once they get your money. They keep transferring you from one representative (broker/contractor) to the other and they will not honor the previous representative's words. Once the move is complete, they refuse to return calls, emails or messages so there is no recourse if items were lost or damaged during the move. Their tactic seems to be ignoring the customer so that customer gives up complaining and takes no action against them as the days pass by. Use significant caution when doing business with this company.

I can't believe I trusted this company with everything I owned…read more THAT DECISION COST ME thousands of dollars, countless hours, immense stress, and nearly a year later I'm still missing property while having received someone else's belongings instead. What an absolute nightmare this company has been and I am no closer to getting real answers than I was on day one. Let's start with the money. I spent hours with their sales team. I sent photos. We discussed exactly what I had. We went through my inventory in detail because I wanted to avoid surprises on moving day. I was quoted approximately $3,000. Moving day arrives and suddenly that number jumps to nearly $7,800. A 160% increase. Funny how the surprises only seemed to benefit them. At that point, my belongings were already loaded and I had very little choice but to move forward. Then came the delays. I relocated across the country to start a brand new job. I carefully planned my move around the delivery dates I was given. I set aside time to unpack, organize my home, and get settled before beginning a demanding position that required significant travel. The delivery dates came and went. No belongings. No answers. No accountability. Instead of getting my home ready and focusing on my new career, I spent my time calling managers, chasing updates, and trying to figure out where my entire life had disappeared to. I had to buy replacement clothing, bedding, pillows, blankets, cookware, and basic necessities just to function because nobody could tell me when my belongings would arrive. Then after weeks of uncertainty, I finally received notice that my delivery was coming. The problem? I was in another state working. After weeks of not being able to get a delivery date, I suddenly received only a few hours' notice while my flight was literally landing. The irony was unbelievable. But wait. It gets better. My shipment somehow ended up being transferred between multiple trucks, multiple companies, and multiple locations. The crew that picked up my belongings wasn't the crew that delivered them. One company picked it up. Another warehouse handled it. Another company transported it. Another crew delivered part of it. To this day, I still don't know how many hands my belongings passed through. And somehow, during all of this, I ended up receiving property that wasn't even mine. Not just a random box. Someone else's personal belongings. Luxury belongings. Gucci. Prada. Versace. Louis Vuitton. I eventually tracked down the owner myself because nobody at the company seemed capable of telling me who the items belonged to or arranging for them to be returned. Think about that for a second. If someone else's luxury belongings ended up sitting in my house, where exactly did my missing belongings end up? One of the explanations I received was that my mattress, worth thousands of dollars, allegedly "didn't fit." Okay...Then where is it? Why wasn't it put on another truck? Why wasn't it delivered later? Why am I still waiting for answers? Then came delivery day. The situation became so chaotic that police were called to the property. My new landlord personally witnessed employees yelling, cursing, arguing, and nearly getting into a physical altercation in my driveway. Nothing says professionalism quite like having law enforcement involved during a furniture delivery. Over the course of this nightmare, I spoke with manager after manager after manager. Every conversation ended the same way: "We'll look into it." "We'll call you back." "We'll figure this out." Nothing was figured out. Nothing was resolved. Today I am still missing belongings. Today I am still dealing with damaged property. Today I am still waiting for answers. Between the 160% increase from the original quote, damaged items, missing belongings, replacement purchases, weeks of delays, time missed, stress, and the countless hours spent trying to resolve a situation I didn't create, my losses have become substantial. & believe that I have emails, texts, photos, videos, call logs & recorded conversations documenting this nightmare. Don't let this be your biggest mistake.

BAIT. AND. SWITCH…read more Do NOT hire this company under any circumstances. They will tell you whatever you want to hear to earn your sale and then not honor any of the initially agreed upon aspects of the sale. Once they had my sale and non refundable deposit, I was met with nothing but defensive and unsympathetic responses from the multiple customer services reps I spoke with all the way up to management. They offered a measly $500 discount on an over $10k move (which was almost double the initial quote!) Please please please read all of the horrible reviews on this company - over 75 complaints of BAIT AND SWITCH and jacking up costs on the BBB. Do not make my same mistake and stay far away from this deceitful company. They should be shut down. Zero stars. Horrible customer service. Liars.

They are absolutely liars and deceivers. The initial price…read morethey give you is NOT the final price, every "update" they call you with is a chance to increase their price. Then they lock you in when it is too late to get another company and then you are stuck paying the increased price. Then, they are not available on weekends and tell you to call them on those days if needed. Lastly, they guaranteed me a delivery date that was agreed upon on every single "update" call, then the day before they tell me it's no guarantee. They are terrible! I wasted sooo much money on this company and I experienced significant loss of funds from unexpected fees. I'm in tears typing this. My moving experience was a nightmare!