Held our 10 year high school reunion here and it was fantastic! The owner was so accommodating, the food was outstanding and everyone had a wonderful time! I would just suggest getting a copy of the drink list before hand, the prices of drinks changed throughout the night. Same glads of wine varied from $7-$8.50 depending on the bar tender. Overall, though people really enjoyed the space, food and service. Hoping yo hold our 20 year reunion there! :) read more

Went here with a party of 25 and sat at 5 different tables, yet the waiter decided, that everyone's order should be on one bill. Which took our group an extra 30 minutes to split up and then it took the servers another 30 minutes to check our math and ring up our bills. The food wasn't the best I've had, but it wasn't the worst. During our check out the old lady bartender behind the bar felt that she needed to open her mouth to the ridiculous situation that was happening and started to actually laugh at us! We did give her a piece of our mind and I hope this review makes this place change their ways!! read more

Came here last night with my friend. They close at 10pm and we arrived at 8:45pm. We were seated by a nice Indian gentleman in a side room alone. There was a girl in there and she couldn't make it any more obvious that she was upset two customers just walked in. She was literally being a brat and throwing a tantrum and threw a pencil at the young Asian man who greeted us. We asked the Indian man if we were ok, we were about to walk out. The entire night she kept glaring at us and being very unprofessional. (Even though she wasn't our waitress) I couldn't believe how unwelcome we were. Later that night about 9:30 a couple walks in and asked if they were still open, a man said yes and they were happily seated. 10 min later another woman comes in and that girl was in the front and turned away her business. Then for the rest of the night I could just hear her complain about how people come in late. Very rude, sushi was ok, but I've had better. Maybe the experience would of been more enjoyable if they had a professional staff. read more

Shiro Restaurant - Someone's house? - Japanese Near Me - Novi, Michigan

My wife, kids and friends have gone here several times in the past and always enjoyed it -- until last Friday. We called ahead to ask how long the wait was, as we had a large group (5 adults, 2 kids), and were told there was not a wait so we decided to go ahead. When we got there, as expected, there was minimal wait (maybe 5 minutes), and everything was great we got seated and they brought us our water and said the server would be there momentarily. 20 minutes later I started the stopwatch timer on my phone to see how long we would have to wait until a server came over to take our orders. 5 minutes after that (so 25 minutes total now) one of our party went to the hostess and mentioned that no server had come buy to take our orders. The hostess apologized and indicated that it would be fixed. No problems right? After another 5 minutes of not having heard anything or seen anyone, we gave up and left. As we were leaving I stopped by the hostess stand and asked to speak with the manager. When we told the manager that we had been sitting there for over half an hour not having had anyone even come buy at all and that we were giving up and going somewhere else his only response was "sorry" and "it's [name]'s table". Suffice to say, that this was a failure on all levels -- the server who never showed up, the hostess who didn't rectify it when notified, and the manager who seemed completely indifferent to the fact that a party of seven came in, sat around for 30 minutes after being seated and then left because they didn't receive any service. Every other time I've come the food has been great. Unfortunately I have no way of knowing if it would have been good this time as well. read more

I'm quite a fan of this place, reasonably priced sushi that isn't in a strip mall or on the other end of the spectrum that it's less about the sushi and more about the decor. Our waitress was a little...odd, which is why I knocked a star. Otherwise, try the Diamond sake cold it doesn't have the harshness that some sake has. read more

Came here on a Saturday, with a reservation at 6pm. We were one of the first ones there, kind of made me feel like I was 70 years old trying to get the Early Bird special. Meh well that's my fault for expecting a popping place that early. We ordered the spring rolls as an app and a Lg hot saki. (I've come to the realization that I don't like hot saki, tastes like hot vodka. Woof.) The spring rolls were okay, nothing to get excited about. I'd skip them if I were you and save room for more sushi. We ordered 4 rolls and some sashimi. Rainbow Roll- 4 stars Snowman (special roll that night)- 2 stars Cancun Roll- 4 stars, it was GREAT! Spicy yet sweet. Spicy Tuna Roll- 3 stars... looked like it was sitting at the bar for a while and then brought to us, still tasted good though. Salmon Sashimi- 5 Stars! Great quality fish, and they didn't place it on a bed of rice like some sushi places (they do this to hide some of the funk of the sashimi). Served with some lemon slices. Awesome-ness. Overall a decent place to grab some sushi. Still on the search for the best spot to grab some sushi in the metro Detroit area. read more

Sushi was good. Waitress was okay (inattentive at first but might have been busy and she did get much better ). The issue was with a disgruntled sushi chef who inundated the room (don't ever let them seat you in the room where the sushi is prepared) with cleaning supplies easily 10-15 min before Shiro had closed. My date had a severe allergic reaction to the chemicals and had to leave the dining area, to which the chef blurted, yeah, it's time to go (or something like that. Waitress notified the manager (Jason?) who opted to not come out of hiding. So the waitress gave us chocolates (Hersey's kisses) along with a tepid apology, adding that the chef was quitting as an excuse and leaving my date concerned that he might have tampered with our food as well. I will be reaching out to the owner so stay tuned for an update. read more

I have been to Shiro on more than several occasions, the sushi is and still remains some of the best I have tasted anywhere in the world. For this reason it was the obvious choice for me and 24 of my friends to celebrate my 36th Birthday. The night was wonderful UNTIL it was time for the bill!!! Now it is apparently the restaurants policy to have one consolidated bill... a policy that was not told to us when we booked, when we arrived or when we asked for the bill. You can imagine 25 people now trying to split a bill that had not even been broken down by the four tables that we were all spread across. The night then descending into anarchy. Myself and my friends were then at loggerheads as we were all trying to remember who had what , the serving staff and manager was trying to do the best they could to help but by this time we had been trying to sort the bill out for an hour, I was getting very upset as it was a very sad end to a lovely evening. We were just getting to a point were it looked like it was going to get sorted and from out of nowhere the lady that regularly serves behind the small downstairs bar decided to get involved and makes a flippant comment in a very matter a fact way. I got very cross with her as her tone made an bad situation 10 times worse, then to make it even worse she starts laughing about my sadness as by this time I was in tears. I have never in my life been spoken to as a customer in this way, i did not get an apology from here however the manager and serving staff apologized on her behalf which i appreciated. My perfect night had turned into a perfect disaster, Shiro is a beautiful place with wonderful food however 'THAT WOMAN' displayed the rudest and most disgusting level of customer service and for this reason and this reason alone , neither myself, my friends or their families or many people that we recommend to go to Shiro that visit our offices from overseas will be coming to there again. To the lady behind the bar for what it is worth but i am sure you have no empathy but I will tell you anyway you ruined my birthday but I am glad you had a good laugh about it!!!!! read more

Usually enjoy dining here whenever I'm in town visiting my family.. however it seems like service gets worse every consecutive visit. Also, the food takes an abnormally long time to be served.. read more

Awesome place. Excellent service and great food. Not authentic Japanese, but better. The ceviciche is best ever.

Absolutely amazing vegan sushi! I ordered the vegetable rolls and sushi . The ambience was casual but it was still romantic. The server was a great and so was the service. read more

Our favorite sushi restaurant. Have had a few experiences where the service has been absolutely terrible lately and we come here very often. One of those experiences was NYE so I get it when they're busy but we sat for 15 minutes without being acknowledged. The food is always great so it'll still be one of our fave places. read more

The Chilean sea bass was fantastic. The ahi tuna was not! It was very dry and the sauce tasted like milk. If you like ginger ice cream you came to the right place. read more

My fiance and I are big fans of Shiro. We especially like to go during the summer and dine on the outdoor patio. We highly recommend the Mr. Snowman, Cancun, Samba and Fatty rolls! read more

Yuck! Are you friggin kidding me? I took the hubs for his birthday last year and went to bed hungry! The sushi rolls we ordered were tasty; however the steaks we ordered tasted like a match between liver and a fear factor meal. By far the WORST restaurant ever! Parking sucked and so did the waitstaff. After taking off the horrible steaks from our tab we deuced! however, one star is earned- we lived. The end. read more

Food, drinks, and atmosphere are fantastic. Been here a few times and have always left happy and full! A must try if you like sushi. Some of the best I've ever had. read more

Food: tasty. Decent menu. Exp. Service: unbearably slow Atmosphere: ok, not trendy, not romantic Parking: tiny lot - have to roam the lot over and over for a spot. Total: 3.5 read more

A bit disappointing. To be fair to the place, I was there on a freezing cold December night and wasn't in the mood for cold food, so I didn't actually eat any sushi, which is likely their speciality. That said, I tried a number of other standard Japanese plates (Unaju, an eel dish over rice, a crab roll, miso soup, and vegetable tempura). Of all of those, only the crab roll (served on a subtle, nice pea puree) was any good. The building is lovely and romantic. My dining companion and I both commented on the tiling and fixtures in the restroom. I'd like to give Shiro's another try for sushi. But, that's very unlikely, since Musashi is so great for those rare times when I want sushi in Detroit. read more

The restaurant is beautiful and the sushi rolls were great. It took quite a while to get our drinks but it was a busy night so that's understandable. Asked about the history of the mansion and one waiter said to google it, okay good times? 2 stars off for our waiter, sorry Ryan! Not very helpful, hardly engaging. We even got him a vodka shot to lighten him up but he was still unpleasant. Would still come back here, very romantic for a date! read more

The best sushi I have ever had! There wasn't a thing we ordered that we didn't like. Everything and I do mean everything deserved more than 5 stars. The staff is outstanding. The victorian home is to die for! I love it! It had a warm/old fashioned feeling to it. And when I say old fashioned I mean I felt like I was eating sushi in 2011 but in a "pride and prejudice era". I was obsessed and didn't want to leave! Its hard to explain~ you'd understand once you've dined there. And um, hello! Don't hesitate make rsvp because this place was packed. Who ever rates this place less than 5 stars is out of their minds. Would dine there again in a heartbeat. I prob could eat it every day and not get sick of it. Their shimshumi was YUM! I think we ordered about a dozed different rolls. Do I remember the names? Not really! Lol! I just remember wanting to eat everything but had to share! Lol I know! Miss piggy over here! Well, check it out because if u don't......you are SOOOO missing out! Renee read more

Sushi is terrific. Our server was rude and slow and overwhelmed and in all honesty I hope she is not there anymore next time we dine. The maki rolls are fantastic and we go there whenever we visit from Chicago to see family. In a old white mansion very cool setting and parking is easy. read more

Finally had the chance to check Shiro out, and it turned out to be a huge disappointment. First of all, after we said how many people were dining, the host just left, without saying a word, two minutes later he came back and asked us to wait. We were seated pretty fast after that. After reading through the menu, my husband and I needed more time, which we told the server, so he didn't come back for another 10-12 minutes. Ordering was followed by at least an hour long wait for our order (5 rolls and 2 nigiri). During this time our server told us twice it's going to be 2 minutes, and then told us there was a "waiting list". To be fair, we did receive a decent edamame appetizer for our trouble. When our rolls came, they looked sloppy and were falling apart, even though the tables next to ours didn't seem to have those problems. In my fatty tuna and green onion roll I found two bones in two separate pieces. At that time I chose to ignore that, just so we didn't have to wait any longer for them to remake the roll. We ordered dessert as well, my husband's tiramisu was pretty good, my ginger ice-cream had a lot of ice-crystals in it, and was drizzled with chocolate syrup to a point where it was more chocolate than ginger, and I didn't want to finish it. The "cherry" on the cake was this: when we paid and left, our server followed us, yelling, my husband went back to see what was wrong (I thought I might've out the wrong amount of money, since we were paying cash). At that point the server confronted about our small tip (1.67) on our 65$ check. Considering the level of service and the quality of food, even that tip was generous. Even though some items on the menu looked appealing, and I might have given it a second chance, given the staff's attitude we will not be coming back or recommending it to any of our friends. read more

When I first got there, before I walked in, I felt like I was under-dressed because it does look like a very classy restaurant. I was wearing work pants and a nice top but I felt like I should have been wearing a "night-out" outfit. If there weren't any other people there wearing jeans and a t-shirt, I would have continued to feel that way after walking in but it turns out there are no dress codes. It is recommended that you make a reservation but we didn't and we were still able to sit at the sushi bar, which was still fine. The service was very good. The waiter was very nice and helpful. I got the sushi. To be honest, it was good sushi but I couldn't really tell the difference between that and the sushi that I have special made at the Chinese buffet. HOWEVER, at the buffet you have to pay the $14 buffet price; at Shiro it was only $4.50 per 6pc roll, which was great! And the most expensive meal was only about $12! Dessert was also delicious. All in all, I was very happy with my experience there and would go back. read more

Shiro is amazing. The ambiance is romantic the mansion is beautiful and the sushi is delicious. The waitstaff are friendly amd accommodating. Definitely check shiro out, you won't be disappointed read more

We love Shiro! Best sushi around! We always order almost the same rolls because they are so good - Shakey shakey boom boom, Red tornado, Las Vegas and Salmon on the beach. The restaurant atmosphere is very unique. Perfect for date night or a quick bite to eat. Service has always been good. Try the gyoza! read more

Beautiful facility and excellent food. I love the mussels and the sushi! The classic rolls are delightful, and the house rolls also have yet to disappoint me. Every time I have sat at the bar, the chefs have given us something complimentary to try! I had not had katsu since I was in Japan, and Shiro's katsu was crisp and flavorful. Sample entrees at the front always look spectacular! Elegant atmosphere, tasty food, and a Pokestop for those who are interested read more

Sushi here is decent. We had: California roll with tempura flakes - not bad for a california roll, the spicy sauce just tasted like mayonnaise. Spicy tuna roll with tempura flakes - tuna wasn't that fresh and I've definitely had better. Hawaiian roll -- (california roll topped with mangos and a tropical sauce) the sauce kind of ruined the roll, it tasted very sugary and fake Dynasty roll -- (king crab tempura with asparagus, tuna, a balsamic sauce) the sauce here was also pretty mayonnaise-y, the king crab inside the roll was pretty meager. Tuna Avocado salad - the lettuce was cheap iceberg with a few green lettuce maybe. Surprisingly, the salad came with a good amount of tuna and avocado, which was great. Overall, the sushi rolls were pretty small and relatively expensive. The sushi wasn't as good as I would have liked it to be. Also, we went wanting to use a restaurant.com coupon, but couldn't because it says "for dinner only" and they wouldn't let us even though we were there at 3pm. A little disappointing, but also our fault. I would probably not pay this much for mediocre sushi and not so fresh tuna. read more

Great place, great food for a very affordable price. I'm a regular there for lunch, and the only problem I had few times was the service timing, but they have improved. I highly recomend for lunch / business lunch. read more

I have dined here a total of two times so far and each time has been wonderful! The first time, my dining partner B. and I opted just for sushi dishes. For sashimi, we had the hamachi yellow tail tuna (great), the toro fatty tuna (amazing--a must have), and the unagi BBQ eel (B loved it). Along with this, we ordered a spicy salmon roll and another roll which I cannot find on the online menu. This roll had tuna and salmon and a crispy tempura topping and it was absolutely amazing and flavorful. The aspect that sets Shiro apart is definitely the freshness of the fish. I have never tasted salmon as fresh, light, and tasty. We ended the meal with their chocolate melange dessert, which was delicious. Our most recent visit to Shiro was for my belated birthday dinner. So we decided to go all out and order their Dynamite appetizer to start with, which comes flaming to your table. I wouldn't recommend this appetizer as the tuna tastes strange with the crab and cream cheese. For dinner, B recommended I try the special bento box which has a little of everything while he had the spicy black bean udon with beef. Both of our dishes were spectacular. The bento box hit high marks with the lamb chops, beef filet, sashimi, and vegetables. Everything was cooked to perfection. The lamb chops actually had flavor and were tender, something which is hard to find. We were stuffed which was unfortunate because we had also ordered the Shiro Roll. I tried one piece and it was delicious as well, mixing unusual ingredients like red pepper and caviar. The staff is always friendly and helpful and I am looking forward to trying new dishes at Shiro soon! read more

Had been wanting to visit Shiro for sometime, looked interesting. Took 35 min for Pam to bring our drink order. Without an apology. Took another 30 min to bring 2 of our appetizers. No apology. Took another 20 min to bring the rest of our appetizers. Then when we wanted to order the special, duck, we were told she had to check if we could share our entrees. What? Overall, the service was horrible, the food was marginal, and the ambiance was lacking. Not worth the trip! read more

I took my g/f and her best friend here for dinner Saturday night. Her and I are fans of O' Shushi and Sushi Zen (Brighton) and Shiro was not a dissappointment for sushi. First off, i made reservations for 7pm, arrived 6:55 and were seated promptly. We sat in the dining room (front of the house) next to the window. It was raining pretty hard so it added to the (haunted) character of the house itself. Next I have to give kudos to Josh our server. He was AWSOME! Very friendly, personable and attentive. I will request him on our next visit. We started with various rolls just to try and the Edamame..and of course a bottle of wine. Wine came quick and our starters were right behind..very nice pace to sit, chat and enjoy our conversation. We ordered our entrees about 30 minutes into our starters. Our entrees included more sushi, the beef teriyaki and salmon teriyaki..All were fabulous. The only item we didnt get with our entrees were salads as they had run out, which was fine but Josh compensated by bringing another app out for the table which was nice. All in all, Shiro is a great place to go with a few friends or to have an intimate evening. We will most definetly be back as Shiro has been added to our list read more

My first time eating here on a Saturday night. The food was great but too pricey for the amount that you get. If you want sushi, go to any corner dingy place and you'll get the same quality food for half the price. The worst part was the waitress, who was really rude and had terrible customer service. For a restaurant that charges this much, you would expect exceptional wait service but the service was sub-par and completely ruined the whole experience of eating at a very nice/historical place. The entire night, she was no where to be found, didn't come check up on us and did just about nothing when she did actually come to our table. We placed an order to go during our dine-in dinner, and the waitress completely forgot to give us that order when we left. She then voided it and didn't even bother to tell us or apologize! We only found this out after we had left and it was too late to go back so we called to inquire about it instead. I didn't like the ambiance either, it's too dark for me and I prefer brighter, well lit lighting. read more

We had a gift card and definitely won't be back. Service and decor was nice but the food was diner quality with a 5 star price. $25 for a steak filet mignon you expect a decent cut of meat but I swear it looked like it had been dropped on the floor and stepped on. Truth be told I'm 99% sure the mashed potatoes were instant which again blows my mind for the show they put on you would think the least they could do is mash a real potato, just sayn. read more

Disappointing take out. Really hate paying $12 for a "premium" sushi roll (spider) and receiving almost zero soft shell crab. Yes there was some crunchy stuff but to supplement with fake krab to fill the roll into the expected diameter is gross. Also ahi tuna appetizer was cooked almost all the way thru. Was hoping for sushi grade ahi seared slightly and sprinkled with sesame. No flavor and just an iota of pink within. Maybe $55 takeout is not the answer. Been awhile since I've been here but questioning coming back. read more

Sushi and Much More is what I would say. They have a very good classic sushi bar with great taste and presentation and the prices were not bad - not great but not bad for dinner sushi. But if you have people in your group that don't like raw fish there is a TON of items on menu for them. Service was good and the SAKE was nice - great to see a few different types and by the bottle, again, little more than it should have cost but nice to see cold light sake. Would go back read more

Amazing world-class food. Every dish and drink is outstanding. We love Jenny the Asian waitress.

This restaurant is great! It's in an old mansion that is said to be haunted. That aside, the sushi is amazing! The fatty roll is always a treat! read more

Phenomenal service, best sushi that I've ever had. Gyu the owner came out and greeted us. Our server Chris was on his game and was very polite and prompt. Best sushi in metro Detroit. I'd recommend you order the Salmon on the beach. Fantastic atmosphere and great vibes. read more

We went to Shiro again, this time including the BF's dad for a Grad School Acceptance Celebration. (BF is going for a ph.d in clinical psych) The food was delicious but this time I tried the sushi. I got the sushi dinner, with a spicy tuna roll. It was good, but not 5 star good so I felt I needed to update my review. The service was still great as was the atmosphere and pacing. So I probably won't get the sushi again, but I'll definitely be back for the dinners, drinks, appetizers, and desserts. read more

The lunch bento boxes are the best deal in town. Sushi is excellent as well. The restaurant is in dire need of a good cleaning. Bathroom is gross. Floor tile and paint is in bad shape. Outside looks bad. Would like to give a higher rating, but ambiance is part of the experience and Shiro needs to up their game. read more