The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

Extremely disappointing experience at this DSW location. There were four employees standing…read moretogether laughing, talking loudly, and completely ignoring customers. I had to ask multiple times for assistance because they couldn't even hear me over their own conversations. When help was finally requested, I was met with eye-rolling, huffing under their breath, and rude attitudes. I was shocked to see employees getting paid to stand around and socialize instead of assisting customers. This level of unprofessionalism and disrespect is unacceptable. I will not be returning or supporting a business that treats customers as an inconvenience rather than a priority. Very unwelcoming environment. When I asked to speak with a manager, her response was just as disappointing. She appeared highly inconvenienced and visibly annoyed by my request, rather than concerned about addressing the situation. There was no sense of accountability or willingness to help, which only reinforced the unprofessional environment and lack of customer service at this location.

I have purchased three pairs of shoes from Second Sole over the past 12 months. I'm don't know why…read moreit took me this long to post a review, as my experience has been excellent every time. Everyone there is very knowledgeable and helpful. They work hard to find you what you need and they handle indecisive people well ;) Finding the right pair of shoes is important, and I appreciate that they go the extra mile (pun intended). Plus, it's locally owned. Buy local!

Knowledgeable and helpful. They know their stuff about running. Even if they don't carry a specific…read moreshoe I like, they'll order it and it'll be in within a couple days. I won't go any where else for my running needs.

We both love this store…read more We started going here after the first time I'd bruised a heel, being told it was going to take months to heal, and wanted a pair of shoes to deal with the pain. I explained my situation and they had me try on a pair, which I promptly bought for how good they made my foot feel. We've been going back ever since. It's simple shopping. They're not cheap in price, but if you want a good pair of shoes from people who provide great service, this is the place!

Great store! I had been looking for a pair of shoes that I originally found at this store, for two…read moremonths now. Despite having taken pictures, I couldn't find them anywhere. I called the store and spoke to Joel and thanks to his help I was finally able to locate the shoes. He even put them on hold for me and offered to ship them to me since I moved out of town.

Pretty easy to park by store . First time ever being in Toledo so had a few hours to shop …read more Clerks was very professional ! Lululemon store Was very well organized also .

This is literally Toledo's best kept secret. I discovered this shopping district entirely by…read moreaccident when I came here for a comedy show just last night. As someone who's been visiting Toledo since college, I had no clue this was even here? From what the internet says, they've been open since 2004. They have a variety of nicer stores and restaurants to choose from with ample parking throughout. The place is clean, well maintained and easy to get in and out of regardless of what you're here for. I was pleasantly surprised with the variety of experiences you could have here. Toledo is really trying to revamp their image and I'm glad this place is around. No more Franklin Park Mall for me! (unless it's Dillards, but that's rare.) Thank you to whomever put this outdoor mall here, as it's really a nice addition to a duller part of town.

For value this place can't be beat. They practically give…read moreyou stuff for up to 75% off when you know how to work their deals. Not to mention Kohls cash. I've bought a mattress at 80% off as well as a luggage suite. Lines are long but always move fast. They may not carry the hippest clothes but they have your basics covered.

Kohls at one time had a great selection of big and tall items. Now I can't even find the section on…read moremost visits. If you do buy something, never pay full price. Either get a coupon or it will be on sale next week. It is nice that they have Amazon returns. Returning something is fast and efficient.

Fantastic store! We went in there to look for soccer cleats for the kids and ended up getting some…read moreearly school shopping done. One of the managers Dan was just amazing and made sure to measure all the kids. He even sat and chatted with the youngest while we found shoes for the oldest. We also bought some $10 dress shoes for two of the kids. Definitely will be back when I need shoes for myself!!!

Picked up 3 pairs of Skechers at this store. Wow beautiful store very well maintained...they…read morerespect the customer an that speaks volumes. Their headquarters ought to recognize them for the awesome store an staff. Great job!

Stopped by this western store to pick out a cowboy hat for an upcoming Kenny Chesney concert. The…read morestaff was very friendly and greeted us as we came in and politely directed us the section of the store with all the cowboy hats. They had probably 50 to choose from. After I picked out a hat we perused around the rest of the store which was filled with cowboy boots and other western accessories and clothing. If I was a cowboy this would be the store I would frequent.

Very cool store. Excellent boot selection and overall nice people. Visit there every time I am home.read more

I was just called back to work and my old boots had started to fall apart within two weeks…read more Stitching coming undone. Soles need to be fixed. Etc,. I checked in at two other locations and they didn't care my boot/size. So i was relieved when I found a store that had them. The gentleman was very polite, and attentive to multiple customers at once. I was in and out, and even gained an idea for a new winter boot thanks to him. Great experience.

This store has been around a long time. Great people always working there. Top notch products. Ever…read moreready with a smile and good humor as well as professional fittings. It is always a pleasure to stop in to see the owner and his son.

it's giving 90s mall full service vibes…read more I came in here for a wedding guest dress. There is something to be sad for actual helpful sales people. They zip you up, tuck you in, and even offered to take pictures so you can compare later. Is it pricey? Yeah, but it's quality goods and good people.

Very disappointed! I went into ladies purse department with my husband. Looked at several bags and…read morethe salesperson was very nice but sidetracked my husband to Louis Vuitton nd Prada counter. They brought me over showed me a Prada beautiful but not something I would carry. We then started looking at the Louis Vuittons. I found one and assumed it was brand new. The salesperson used words like vintage I assumed it was a style. They also had me sign a form which I assumed was a warranty. This was my first Louis I had no clue and trusted the process. Well I learned it was used and it was a style that once home did not fit me. Two days latter I went to return it never carried all receipts in hand. I was told all sales are final and what I signed was an agreement to this. Notonce was I told these were used!! Not once was I explained that what I signed was a agreement to their final sale policy. When I spoke with the lady manager of Dillers Fallen Timbers she said that's their policy and could of cared my explanation. I asked if I could get a credit even trade for a different style. She said no because they can't authentic the purse. I said I never carried it its already authenticated. She said I cam sell it and the tag would let the buyers know all about this purse but they won't return it. I am soooo very disappointed! Please let this be a lesson to anyone buying a designer purse from Dillards ask questions be informed. Because they don't care aweful !!