Cancel

Open app

Search

Shoe City

2.0 (41 reviews)
Open 10:00 am - 9:00 pm
Updated 3 months ago

Shoe City Photos

You might also consider

Recommended Reviews - Shoe City

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

1 month boot fell apart.

I bought a pair of work boots on January 30th of this year. The whole back sole came undone so I called this store to explain what happened and they swapped for a new pair. I hope this pair lasts a lot longer. Thank you to Saida for helping me. Good value boot for price.

Shoes sold without insoles

Do not shop here. Been burned twice by them now. First incident was over a year ago. Bought Nike's for two kids. Cashier rang my transaction up then I noticed two day later that they charged my bank card twice for the same amount. Fast forward to last week, my husband bought me a pair of running shoes for my birthday. I put them on in the morning and went about my jam-packed day. All day, I kept thinking the shoes felt weird, like little pebbles were in them. Took them off that evening to find the insoles of both shoes were missing! Literally ripped out. I took these out of the box and put them straight on my feet. I didn't remove any insoles. Why would I? My husband went to the store to exchange and they said "No. Your wife must've taken them out." What?! Why?! All so he can return a $40 pair of reeboks? Really? These aren't Hoka's or Brooks for crying out loud. I went in yesterday to discuss with the manager and she made me turn full Karen when I asked her "Why would I do that?" She shrugged her shoulders and said that every shoe has insoles, always. I said, "So are you calling me a liar?" She agreed that I must be lying and said that her cashiers check every single shoe for insoles. Always. Ok, so I'm a liar, removed the insoles for what? To exchange shoes that were otherwise perfectly fine? It would have cost her nothing to make this situation right. Instead, I will never give them another dime, I'm adding to the negative reviews they already have and I'm still going to work through customer service to get this right. At this point, it's the principal - not the $40. Seriously disgusted with the way that manager treated me. More sad for my husband that was excited to surprise me with cute shoes and then to be treated the way he was by the manager and cashier.

Store

See all

10 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

Page 2 of 2

Ask the Community - Shoe City

You might also consider

Vans

Vans

4.0
(41 reviews)
0.1 mi
$$

Honestly, my favorite location but not because of their selection…read more PARKING: good luck. This shopping center is constantly busy. Drive with caution here. My boyfriend has almost been hit by other cars here. I've been to plenty of VANS locations and I gotta say, this one does it for me on terms of customer service. I came in the other day to buy something and needed some help deciding what to go with. Funny enough, the two workers came across the counter and modeled the clothes to help give me a visual I have never had people help me like that. Shoutout to homegirl with the braids and brother with the curly hair -- y'all are awesome fr. I've been helped by other people like Asif for instance. That guy's genuinely great at his job. He knows the store's stock while representing what VANS looks and feels like. Solid employee I met the store manager not too long ago either and he's helpful and friendly! I'm glad to see a place have consistently great customer service. Everyone here genuinely cares about what they do and that's honestly really great. As for the selection here? Unfortunately this store's really tiny. Do I still have a great time looking at everything? Absolutely. It has the essentials so it's still worthwhile for those looking to check it out. This VANS seems to have good discounts as well. In terms of value, I find it reasonable. Given the space they have, they made it work.

Went in to get a security tag off socks I had purchased and the employee, Jason V., who helped me…read morewas just soo kind. Awesome personality and friendly. Really appreciated the kindness and great customer service. Made my day! Thank you!

Photos
Vans
Vans
Vans

See all

Shoe City - shoes - Updated July 2026

Loading...
Loading...
Loading...