Huge shoutout to the owner and the Assist Team for helping me cop my favorite pair of shoes! They…read moremade the whole process easy and provided excellent customer service from start to finish. The selection is great from the hottest new drops of kicks and even clothing. The shop is also super convenient since it's located inside the shopping mall, making it easy to stop by while you're out shopping. 10/10 recommend them to anyone looking for a clean pair of kicks at a fair price. Be sure to check them out if you're looking for some awesome deals!

Came in to sell my used kicks and walked out with a brand New Kobe Dodgers. Great store. They have…read morealot!

A local, small business that's not so hidden, yet it's a diamond in the rough in this part of the…read moreUne! (aka Union City) I finally had the time to check this place out on my lunch break - given, I was in an instant desire to let go & get my hands off of some fresh kicks (Air Jordan 4 Retro Bred ReImagined - sz 10), that I had bought over a ShockDrop from their Nike SNKRS app hat my homie hooked up for me not too long ago! Don't let that person know, tho! (cuz I will find out! Haha JK) I used to be somewhat 'so much' involved in the shoe game / hypebeast lifestyle growing up.. I remember so much back in high school, with my part-time job in the library shelving books, yet I'd fork over almost my entire paycheck to get some J's... but then, it sorta just stopped once I graduated high school & went to college - up 'til I was gettin' into my early twenties, and had phased out of it & moved on to 'grown man shoes', as my best friend would say back in the day not too many years back. Like a saying I once heard in my teens, you gotta know where to "deal with the real" AND having done a smooth transaction with Kyle Goudie (the proprietor of this humble abode of a buy/sell/consignment shop) was definitely a foreal, foreal REAL one! Honest, Legit, and Transparent. Thank you for being friendly & patient - especially for someone like me not having a peer-to-peer mobile payment app that allows users to easily transfer funds from a linked financial institution account to another recipient - I did have PayPal, tho! Haha. I originally bought the shoes at a higher price & offered the , but I wasn't trippin' out since it was only a few dollars difference - and with my side hustle as a musician - can't complain to be 'too blessed to be stressed'. #mindfulmatters I definitely recommend ya'll check this local business when you find yourselves on this side of the East Bay!! Don't say I didn't warn you! Once in awhile, you'll find yourselves craving for some fresh kicks, just wanting to browse on some vintage apparel & footwear & other knick knacks, and/or even getting yourself donned in what's "in" to be "it", cuz you know you just can't stay away from being & looking "fit"!

Grand reopening!…read more Sole Scrubs is now reopened. These guys are tenacious, hard working, and have a love for shoes and their community. Are you looking for a pair of Air Nomo Max and can't find it anywhere? If Sole Scrubs can't find them, no one can! Are you looking to recondition your favorite sneakers? They can do that, too! Do you want a Vintage 49er Superbowl Shirt from 1995? I do, and I have no doubt that the amazing staff at Sole Scrubs will find me exactly what I want. Come check out their newly reopened store, Sole Scrubs, Union City, born and bred.

My husband and I have always had a great experience at Beck's. We both have feet problems and they…read morealways have a solid selection of comfortable and stylish shoes. But what makes the visit standout is always the customer service. James usually helps us, he is especially knowledgeable and always takes the time to help us find exactly what we need. James makes the process enjoyable. I highly recommend this place if you are looking for both good options and genuinely helpful service.

I recently purchased a new handbag from Beck's Shoes in Fremont. I love my new handbag and…read moreappreciated the excellent customer service I received from Kayin. Keep up the good work and thank you. It was a pleasure to shop at Beck's.

This place is a nightmare! Someone gave me a gift from This…read moreplace that doesn't fit, I've tried to take it back to exchange several times but they are always closed. The hours listed are a joke. The building says Manny but the stores receipt says Foot Express. I started to see they had erratic hours, so I called to see what time they were closing on this particular day. The guy that answered said 4pm even thought the site had 6pm. I showed up at 3pm and what do you know? They were closed!

I don't know about this place it's kind of sketchy thought I would find what I wanted but when you…read morewalk in ,there is absolutely no customer service.

As we walked in Fabiola D. Welcoming was excellence customer service was above and beyond with even…read moretaking us the great deals of the socks special offer and that is acknowledgment this hidden Gem is above and beyond we walked out with our needs being met thank you Fabiola

I had three pairs to exchange which I ordered online. Store is very clean and organized. There is…read moreless variety as compared to other stores but we were able to find easily what we wanted. Jonathan helped us figure it out so that I could use BOGO half off deal. I chose four pairs instead of three and got one shipped. Great customer service. Will be back!!

The Nike clearance outlet has been great the past month if you are looking for their 24/7 pants and…read moreshorts line. I got my first pair of these last year, loved them, and the fact I was able to get some pairs for $40 (more than 50% off regular) is a great deal. Something I learned is to ask the employees to see if they have extra sizes in the back. The shoe selection for the 9.5 wearers has been kinda weak though. While they have more shoes out on the racks, I feel like the hidden gem is harder to find. The shorts, hoodie and crew neck selection has been pretty solid lately as well. I lot of them are in the $19-30 range. My workout shirt wardrobe needed a refresh, I was able to find a bunch for $14-20. As someone who doesn't like paying full price online, this store continues to be a staple whenever I'm in the area. Selfishly I wish they had more golf polos lol

Quality/Quantity - What?!?! My daughter just educated me on the difference between Nike Clearance…read moreversus Nike Outlet... I never knew there were "Clearance" stores. Prices are cheaper, but final sale, so make sure you know what you are buying! This location has come a long way. It is so much nicer than what it was in the past. Actually, it is more organized too and we are in the holiday season! Great job to the management team here. And the off duty SL police officer that used to guard the door is replaced with regular security, has crime decreased? I hope so. Ambiance - Now organized and fully stocked. See pictures. But again, this is a clearance store, so if you find what you want and need, get it now! Service - Self service, but there are plenty of employees. Actually, the team member that helped my daughter went out of the way to go to the back and get her the shoe size she needed, thank you. 5 stars! Price - Inexpensive for this brand! But do keep in mind we are buying clearance products. I think I paid $45 for shoes that normally retails for $110 Owner Comment - Congrats on your success since 1964. 1964 - Blue Ribbon Sports, Inc. 1971 - Renamed to Nike, the Greek Goddess of Victory. You have an amazing history which is too long to list here. Congrats again.

What kind of business you guys running when forwarding customers calls straight to voicemail?…read more Wanted to check if they had a specific shoe in stock before driving far and finding out they don't have it. Based on the other customers reviews about their website having incorrect inventory I don't trust them.

Phenomenal customer service, I barely walked in the door and Deep, and Raengel without hesitation…read moreasked if I needed service and welcomed me. They stopped doing what they were doing just to assist me it was quick and easy I highly recommend getting your service here!

They have so many dope selections from shoes to shirts for men, pants for men name brand baby boys…read moreclothes you can't find anywhere else.So many dope choices you will be here for a while I love mannys.

Dear Manny's Customer Service Department,…read more I am writing to express my profound disappointment and frustration regarding a recent in-store experience that occurred on November 17, 2025 at the Hayward location As a loyal customer of your store for the past six years, I have consistently purchased footwear and apparel from your business. However, my experience this week has been unacceptable and has seriously damaged my willingness to shop with you again. Last week, I purchased a sweat suit for my child. When we realized it did not fit, I promptly returned to the store to exchange or return the unworn item. My request was an exchange for a bigger size by a staff member (a short gentleman with glasses) who cited the presence of a single piece of white lint on the suit as grounds for invalidating the exchange. The suit was never worn by my child, and the refusal to process an exchange over such a minor, superficial detail is unreasonable, shortsighted, and a complete disregard for customer satisfaction, especially for a long-standing customer. I request that you review this specific incident and honor the exchange for the unworn sweat suit. I expect better customer service and respect for the loyalty I have demonstrated over the past six years. Please contact me at your earliest convenience to confirm how this matter will be resolved.

IN-STOCK ONLINE VS IN STORE…read more This past January I went to Foot Locker in Southland Mall for a specific pair of Adidas - adidas Originals Superstar II. The color I was looking for was a white pair with the Adidas sign outlined in black with the inside white. I thought that was a cool look - a pair potential dance shoes for hip hop performances. When I entered this location I couldn't find the pair I was looking for. I presumed this pair was out of stock at this store and maybe that Foot Locker didn't sell this pair anymore online. A couple of months later when I searched through the Foot Locker website it showed that this pair was not only available online, but also sold at Vallejo. I didn't want to drive all the way to Vallejo. Also for shoes I rarely order them online as I like to wear the shoes for fitting. On the Foot Locker website I typed my local zip code to search for stores that has this pair and my size of 8.5 in stock. The website showed that this exact pair and size was in stock at Southland Mall. In March I went back to Foot Locker at Southland Mall. When I entered the store I didn't see the exact adidas Originals Superstar II pair and color on display. The sales representative Isaiah asked me if I had any questions. I showed him the Foot Locker website, which stated this pair was available at the Southland Mall location. He then asked me what size I was looking for. I asked sizes 8 and 8.5. Isaiah went to the back and carried the two pair sizes. Even though I regularly wear size 8.5 the size 8 didn't feel tight at all. Then I asked Isaiah for his opinion. He said the size 8 appears tight on my sides. I choose size 8.5. In January this exact pair according to Foot Locker cost $100. When I went to Foot Locker in March there was a promotional sale, which was $20 off for this pair. Even though I appreciate the service from Isaiah I wish this Foot Locker location was more upfront by displaying a pair that is available on the website.

I went yesterday to store to buy shoe and i asked for another pair of my feet number to lady her…read morereply was totally shit she said if u want to buy then i will show u otherwise no this is not a way to deal with customers I will never come to this place nd my freinds also .. first learn to speak with ur customer

My husband and I have been loyal customers of this family-owned business for over 20 years, and…read moreDino stands out as our go-to expert. His extensive knowledge and exceptional advice have consistently guided us in finding the perfect footwear for various occasions. From work boots and dress shoes to comfortable walking shoes and stylish sandals, Dino's recommendations have always been spot on. The store has a great selection of work and dress boots, sandals, comfy shoes, leather items, and they even fix shoes, purses, and luggage! My husband often brings his work boots for repairs, and they always do an outstanding job! The entire family and staff are equally friendly, knowledgeable, and dedicated to providing excellent service. They genuinely go out of their way to assist customers, ensuring a positive shopping experience. Happy 68th Anniversary, The Cobblers! May you continue to thrive for many more years to come! Kaji's

I asked for two rows of stitching to match the originals, but they refused to do it. It's…read morepathetic--you pay for a service that they not only refuse to do it , but ultimately fail to deliver, and what little work they actually do, they do poorly.