Huge shoutout to the owner and the Assist Team for helping me cop my favorite pair of shoes! They made the whole process easy and provided excellent customer service from start to finish. The selection is great from the hottest new drops of kicks and even clothing. The shop is also super convenient since it's located inside the shopping mall, making it easy to stop by while you're out shopping. 10/10 recommend them to anyone looking for a clean pair of kicks at a fair price. Be sure to check them out if you're looking for some awesome deals! read more

Came in to sell my used kicks and walked out with a brand New Kobe Dodgers. Great store. They have alot!

My Favorite shoe store in the bay!!! Came to get my wolf grays here i love it so much.

Best shoe store in the East Bay. Paid me $625 for my brick by brick size 10 while other shops offered me $400-$450. Staff was friendly and even gave my son a free Labubu toy or whatever they're called. Def will be back. read more

Whenever I'm in the area I like to check out this shop to see what they have. They have a variety of new shoes and clothes but their pre-owned section! Is like a goldmine for steals and deals. Especially shoes that I haven't seen in years in excellent condition. I've snagged some awesome finds there that didn't hurt my wallet one bit. Employees there are super chill and helpful. Thanks as always Had to get the shop tee to show support! read more

ASSIST - Shop tee - Shoe Stores Near Me - Hayward, California

Every time I walk into ASSIST, staff is always there to greet me and my girl. We always buy their pre owned shoes and I only buy my hyped clothes here because everything is always 100% Authentic. The employees are super friendly and you can always talk sneakers with any of them. read more

My go to for anything hot product! They have great selection and nice people working there!

It's not a welcoming store. I've been here about 5 times in the past 6 months or so and can't get a simple "hello" by none of the employees. They also sell shoes more overpriced than other resellers. read more

I was walking into Assist with hopes of a new pair of shoes. They have a great selection of new and used pairs of shoes and clothing. Fair prices and great customer service. I got my value worth shopping at Assist and will be getting an assist with my shopping with them in the near future read more

ASSIST - Adidas Yeezy Boost 350 Turtledove[2022] - Shoe Stores Near Me - Hayward, California

I've come to Assist a few times and they always take care of me and my boyfriend. Everyone here is always helpful and so friendly. There is constantly new merchandise, so we try to stop by when we are in the area. 10/10 would recommend. read more

Lots of sneakers they post on Instagram look like replicas, they listed them as coming in replica box or used so once the customer find out is not authentic they won't refund your money , also they low ball offers, for my authentic pair I got offered 130 when they are worth at least 250, I'm sure they get the reps from kickwho and boom1950 read more

The service is absolutely horrid. I came in trying to sell some things, and one of the workers was being very rude. Meanwhile the other one actually was being genuine and helping me out, the other one kept on taking my shoes and thinking they're fake and asking me a bunch of questions about them, even after i showed him images of me getting the shoes at a different store and proof he still kept on examining the shoes to see if they're fake. He ended up giving me an extremely low offer, but we settled onto store credit of $180. I decided to get some Yeezy slides, and once I looked at them the price was astronomical. They were charging well over resale price for a pair of Yeezy slides. A pair of shoes that costs maybe $120 they have it at $220. I decided to go and get them either way because I needed them and wasn't trying to go around to find them. The other worker then ended helping me out and was kind enough to just do a straight trade. Never the less they're prices are WAYYYYYY to high. A NIKE ski mask there costs $75. When in Nike stores is like 20-25. read more

These guys offered me $50 for 8/10 panda dunks. Guy with glasses was so rude for no reason. I'm sure they thought they were gonna rip me off. I'd rather keep any shoe I have than sell to these guys I suggest anyone do the same thing. read more

ASSIST - $50? - Shoe Stores Near Me - Hayward, California

Random went into the mall to buy some shoes from Shoe Palace and found this spot and they sold me the same shoe I was going to buy at shoe palace for $75 less, but it was worn which was understandable. Good deals, good guys, and was greeted when I walked in. read more

Love these guys! Always honest, legit and I trust them completely with quotes when I'm selling shoes. I know they'll give me the best price possible when I'm selling pairs too. Been in there 3-4 times already and they recognize me which is a great feeling. The store is located in downtown Hayward, always well-organized and clean. Support your local small business and give Assist a chance for any of your kick and fit needs! You won't be disappointed! read more

The staff there is great! Helped me out with a few buy backs and gave me better quotes than air loom. A must go to place to buy sell trade. Look for Mike he's the Man U need to speak to. read more

First time shopping at ASSIST and these guys took care of me and my wife. Greeted us as soon as we walked in asked if we wanted to try anything on. They had a good selection of shoes. Some on the higher end which is normal for any shoe store, and they also had Steals. They're used section is awesome and they even bought my Jordan 4 AMM for above payout. All negative reviews on these guys are probably just haters or just cry babies that didn't get what they wanted. read more

I went to check out this new store was able to get a good deal with some Yeezy Slides. They have a really friendly and knowledgeable staff. I also sold my foam runners, gave me above market price and gave me cash up front. Their deal section has super steal prices. Would recommend 100% read more

Great service! Have gone to them multiple times for myself personally and for gifts, they got great selections for shoes and clothing and just a dope team. read more

Terrible service. Felt as if I was being treated as a possible THIEF instead of a possible PAYING customer. They need to learn to treat people like customers and leave the tough guy stuff for security guards. NO WAY I'd ever patronize this business read more

This is your plug store & of course follow their IG for the latest!! The owner is chillllll!!

I appreciate this store every time I come in. I been going to them since they were in downtown. A lot of selection and great service all around. My guys 100% read more

Bad experience. Guy at the register was rude and unprofessional. I will not be returning.

Definitely the best store to get your Sneakers in the Bay Area. Worth to check it out. Nice crew with a great variety of brands as well.

Asian guys on the counter will give you the "hurry up & buy!" type of vibes Lol very bad with buyers/customers that walks in.

Give me a quote on the phone for then try to lowball me when I got there bad business Thanks.

Good service, had the sizes I needed and fair with the prices when I sold my shoes to them! They also had an area to try shoes on which was pretty dope, it was on a grassy type of flooring! The store is dope come and check it out! read more

Located next to wing stop. They finally took their boards down so its easier to find. Staff were helpful. I was looking for shoes for my boyfriend and they were able to find the one I needed. Everyone had masks, signs posted, and social distancing signs on the floor. Pricing was good for what you would pay at other shops. They occasionally have steals posted on their instagram on a first come first serve basis. Good selection of shoes and clothing. Overall, good experience I would come back to buy. read more

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I've been buying my shoes from here, good deals, shoes and lots of options. The people here are coo and good communication through media and in person. If you want some heat, hit this place up read more

Assist helped with the Assist. We stood in line for the Black Friday deals they had (which were pretty good). Was going for the Air Jordan 1 Lost and Found and was able to cop a 12! They were amazing at communicating about were to be and where to line up. As we were waiting for them to open at noon, they posted some on their story of other deals that were happening. Once they were open, Transaction was super easy and we were in and out before we knew it. Will definitely be back, THANKS ASSIST! read more

Great staff. Solid prices. Their deal Section goes quick so make sure to keep up with their IG! Bought 5 shoes so far. They are very busy so just come in and look around. read more

Great customer service. Layout is nice. Readily available associates. Came here a couple of times. Sold some shoes. Also bought some shoes. Gave me better quotes then most other places. read more

Went and tried to trade some shoes in here . Shoes were worth well over $700 and their best offer was $400 for a pair of union off noir 4s DS . Rip off . Would rather shop at AIRLOOM or TRENDZ EASTBAY read more

I stopped in to help with their locks and ended up loving everything in the store. The owners are good guys and it's the only place in Hayward with every sneaker you could want. Will be a long time customer! read more

Staff is really friendly.. been in there a handful of times. Only problem is they charge way over market value for stuff. For example they want $450 for a pair of foam runners and the market value on stockx and goat rn are 320. I dont mind spending a little over market value but $130 mark up is too much in my opinion. They also do not offer even close to market value on shoes you bring in.. they will try to offer you half of what the shoes are worth so that they can get more profit when they sell. Overall I would recommend buying from goat or stockx before going in here, 9/10 youll get a better deal on those sites if you dont mind waiting a week for the item to get to you. Shop has potential but they need to stop overcharging on items they sell and lowballing on items that people bring in. Tbh with all the competition in that particular business, they should sell shoes a little cheaper than stockx and other sites to compete with those businesses. Sole Supremacy in Newark offer a little bit better deals than these guys. read more

Super friendly and helpful. I called ahead of time to make sure they had the size in stock, arriving just minutes before closing. They also helped authenticate my pair of shoes, and they took their time and effort with it despite going past their store hours. read more

This place sucks ! People were so rude ! Tried a pair of shoes on, went to the mirror to see how they look the employee told me to stay in the grass. Which was a fake piece of grass like okay dude put a fuckin mirror in front of your little grass patch so I can see how the shoes look. They should place the mirror in a place where people who want to try on shoes can look to see how they look. Would recommend going to The Fix Kicks in Santa Clara it's way better ! Bigger, better shoes, and most importantly better shoe prices and shoes hands down ! I'd go there first before buying from this shitty ass place ! read more

Love the shop great people def recommend great people great gear came up on some legend blues for best price out

They have a large selection of shoes and clothes at decent prices. If you come here to sell your shoes they will lowball you (offered me retail for some ds bred 11s ) 3 stars cause my gf sold a handful of shoes here that she wore once or twice and they posted them a few days later as brand new (on their old IG that got deleted). Overall it's good shop if your in the Hayward area I'd just double check shoes that your buying to be sure they haven't been worn. read more

Every time I go to assist I leave with the perfect pair of shoes. The guys here are super nice and all very knowledgeable on each shoe. Come here if you want the best quality shoes sold by the coolest guys. read more