Worst DSW I have ever been to. Purchased a pair of shoes and had not checked to see if there was a…read morecoupon. Walked back in to return shoes and rebuy them and was told could not use coupon as brand was excluded. Went online brand is NOT excluded and I could have paid $20 less for them if the check out person knew how to do their job. I have never been in a DSW where the staff did not honor coupons.

Worst DSW stores. Employees are rude and not helpful. Company needs to consider hiring better…read morepeople. Will never go to this store.

*Hot in the (Shoe) City*…read more I've driven or walked by Shoe City countless times because it's within a large shopping complex I frequent, on Monterey & Dinah Shore. The name "Shoe City" pretty much tells you what you need to know...and what's in-store inside this store. But what I did not know is that Shoe City has a very large inventory of top name brands at reasonable prices. They also have a wide selection of high-performance athletic shoes I did not expect to see here. They also have a nice display of hats, t-shirts, sweatshirts and socks. Even noticed some Dodgers and Red Sox hats for future reference. On this particular day, I strolled inside Shoe City to check out the place...and cool down a bit because it was over 100 degrees outside, late in the month of May. The layout is similar to what I've seen at other discount shoe stores -- aisles & aisles of shoes neatly organized, with stacks of shoe boxes piled 4 feet high. Of course, I went straight to the Nike area to peek around. Within seconds I was approached and asked if I "need help with anything?" which I appreciated, and kindly said "no thank you...but thanks for asking." Just when I thought it was over: I noticed something I never expected here -- Nike Offcourt Adjust Slides, cushioned with memory foam. And a color I've never seen. I have 4 pairs in other colors, and recently purchased a new pair at Dick's Sporting Goods a month ago...and a month before that too. Tho I don't need another pair, these unique shade of brown Nike Slides was calling my name, to be added to my collection. As often happens, they had every size but mine, so I called over the helpful gal who I spoke with before, and asked if there's more in stock. I mentioned how I've never seen this color and she told me they "just got them in the other day." Then when I thought my luck ran out, she found the last pair in my size, that was misplaced below the displayed shoe next to it. I was so happy I said "ya see, I needed your help after all" and we had a good laugh together. Tho the "price comparison" sticker on the box is inflated, the sale price is the same $40 I've paid for these Nike Slides at Dicks and elsewhere. I mentioned it to another girl who rang me up at the register, who I assume is the manager, and she agreed with me. Then we struck up a nice convo about the cool color of these slides. Then after hearing stories about my collection and how damn comfy they are, she told me she'll have to get her first pair to try out. Then she asked if I want to "SPIN THE WHEEL for a chance to WIN a PRIZE?" Who am I to say "NO"...so I went to the other side of the counter to spin the BIG WHEEL ~~ not too hard not too soft...but just a tad bit short of winning the BIG PRIZE. Oh well, it was still fun. I was very impressed with Shoe City's merchandise and their helpful & friendly customer service. And their AC room temp was perfecto. If you haven't been to a Shoe City before, I recommend checking it out...and you might be pleasantly surprised to find a pair of shoes you love too. {{{Big~High~Five}}} Walk-off Homerun

A huge selection of Hoka brand! Found the style I wanted, Clifton 10 for a great fit and comfort!read more

Excellent Customer Service by Greg--I was returning a shirt and didn't have a phone number…read moreassociated with me. He astutely suggested to " run my card" that was originally used-- he found it! And I not only did I get reimbursed-- I found a better item from Tommy BAHAMA-- which was $20 more expensive. A win/win if there ever was one. But the Superstar was Greg-- who was an excellent reflection on the Nordstrom brand. He was affable, had an outstanding attitude and exemplified customer service. Greg deserves recognition from Senior Management for his leadership and genuine kindness.

I shop here occasionally because they have a large inventory of men's clothing and shoes. Many…read morecolorful shirts at really great prices. They also have back packs and oodles of womens purses . Plus 80% of the store is womens clothing. Friendly staff make it fun shopping here.

My husband and I stopped by this shop during a week long stay in Palm Desert. They had a vast…read morearray of attractive and unique shoes, sandals, and booties. I wanted to try on a pair of booties and a pair of sandals. Both sales associates were busy helping other customers. There was no "hi, someone will be with you shortly." One associate was checking out a customer. After the sale was complete the customer started chatting about her experience with Amazon. I waited patiently on the couch for several minutes, yet the associate continued to engage with the other customer instead of saying, "I'm sorry, I have another customer to assist." Even when I got up and returned my selections to their perspective shelves, there was no acknowledgement of my presence. I will take my dollars elsewhere.

I got a pair of Men's Casual Loafers today. I was looking for some casual shoes that were a little…read morebit dressy to wear to my wife's upcoming High School Reunion. The gal in the shop was very helpful - I didn't have to wait at all for assistance. I asked if they had a particular display shoe , as it is hard find shoes in my size (12W). Although I would have preferred black, the dark blue was subtle enough to be acceptable. She brought out a pair that I tried on. She even adjusted the back of the shoe rim as I felt a little pressure on my tendon. The fit was good. I even got a small AARP discount when I asked, Now,with my new shoes, I'm looking forward to the reunion.

I walked in the store, Laura greeted me with a smile, asked if she could help me and then proceeded…read moreto walk me to every shoe that fit the description I gave her, even pulling out her iPad to find just the right pair online. Excellent customer service and I look forward to my delivery...!

I am a huge fan of famous footwear and this store location is great and easy parking…read more I'm a rewards member & like getting coupons and bonus dollars Highly recommended!

Great place to buy tennis shoes ... they carry every style and color... the staff is very attentive…read moreand helpful... I been looking for cloud 6... look No more... Parking can be tough... it was a beautiful day... I parked a block from the store and walked...plenty of other store shop along the way...

My family and I enjoy shopping at this store when we visit downtown Palm Springs…read more The selection of shoes is vast, offering every major brand and a few off-brand workout shoes. Prices are very competitive, the store always offers numerous sales, and the entire staff is very friendly, knowledgeable, and genuinely appreciative that you are visiting.

Such a great place if you are looking for a great pair of shoes. My girlfriend absolutly loves this…read moreplace. The staff are very well trained and really know their product. I myself am amazed at the the great styles they bring in each month. I see shoes i dont see elsewhere. The girlfriends shoe rack in her closet is almost full now thanks to the great shoes they sell here. So if you want the latest in style for shoes, at a great price, and want that perfect fit, then give them a try.

What an unforgettable experience! As regular customers, we always enjoy shopping here, and this…read morevisit was especially memorable. We all left with several pairs of beautifully crafted, high-quality European brand Ethan Valdes shoes from Barcelona, shoes I've seen in Barcelona and was excited to find and purchase here. They are so cute and comfortable. The associate who helped us today was the same amazing person who assisted us last year; she is genuinely kind and a joy to work with. We already look forward to our next visit!

The store is clean and it is very well organized. They have a good selection of everything, shoes,…read morebags, accessories and toys. The prices are very reasonable. The staff are very nice and helpful. We always stop by to check for new styles and random sales. The clearance sections have many good styles too. You have to spend times to look around and to try on :)

Everyone here is friendly and helpful (when needed). The selection is always good as are the…read moreprices. Yesterday I actually found 2 pairs of name brand sandals on the clearance rack. Bonus. I do wish they carried a higher end selection of boots, but there are other stores for that.