Oh I like this place. so clean and modern. so professional. I only have eyes for new insight.read more

I was looking for a new eye doctor in the area and found this location online. The office is very…read moreclean and organized. The staff were friendly and professional. The two employees who assisted me were great! The doctor was kind and knowledgeable. Everything was explained to me along the way. I'm so happy I found a new eye doctor. This office is great!

I am really upset with these guys! I had a great appointment with a new eye doctor who was so…read morecaring and great. He really helped me with suggestions for my dry eyes. Sadly, the prescription that I use for my dry eyes is VERY expensive ($250) but the eye drs always write up the prior authorization so the insurance will pay. Well, I called FIVE times last week and left messages bc no one was calling back. They ignored my calls every time. I spoke to Miranda who could have cared LESS! I did MY job, I made the appointment and showed up on time and paid my bill. This office has NO CARE to do THEIR job-to return a phone call and fill out the paperwork! I am so disheartened and frustrated! If there was ONE light at the end of the tunnel, I was able to get a hold of a different office in Deep River. There is a LOVELY lady named Donna who actually answered the phone (shocker) and called CVS and called me back to follow up. The problem still is not solved, but having someone in the office that gets back to me is a huge win. I am hoping to get this problem solved. :(

The staff at the front desk are great; however, the doctor left something to be desired and I won't…read morebe returning. I found him to be dismissive of my concern and shockingly even tugged at my eye without warning. When I flinched and told him it hurt, he told me to "get back here" and said it didn't hurt (as if he would know). I found this to be rude and completely uncalled for. He also referred to the great staff at the front desk as "girls" which is not appropriate. Yuck, Yuck!

Dr. Roberts is fantastic. I have no reservations about his care expertise bedside manner demeanor…read morenothing he's fantastic. His support staff stink I watch people for a living. I've seen his primary secretary / office manager fighting with other employees arguing being disrespectful unfortunately it carries over to clients. So now I've moved on there are other options. Why is he a doctor when it's difficult to get an appointment when it's difficult to get information when it's just plain disrespectful. Regrettably it has nothing to do with a doctor.

I have been calling this business for two weeks to try to make an appointment. They're only open…read moreT-F and close at 5. No one ever answers the phone or returns voicemails. The website states they are appointment only, and to make one by phone. You see the problem here, if no one ever picks up the phone or calls back. This place is the closest in my network of insurance, but I need new glasses for something in a couple of weeks. So now, instead of driving 5 minutes to this place, I have to drive 30+ minutes to the next closest location that's covered by my insurance.

I love Dr. Weston. I started seeing him from our CHCP days. I had VSP Insurance & decided to drop…read morethe insurance. My first visit w/o insurance, I was charged $40 for an eye refraction. I am a Type 2 Diabetic & on Medicare. I called Medicare & they said Medicare will pay because I am a diabetic. I set up a 3 way conversation with Medicare & Pam & Medicare told her they will pay because I'm a diabetic. Pam insisted that Medicare won't pay for the eye refraction. I left & went to another Eye Doctor & I was told that Medicare does pay for Diabetics. I am so happy I made the change.

My family and I have been patients of Doctor Weston since the times of CHCP, since the time my kids…read morewere small and they are now forty and plus. Never has there been a time in all those years where I have not been treated with utmost care and curtesy and of course competency. We are very lucky to have Doctor Weston and his wonderful staff. Yvonne K.

This place is awesome! Karen and staff is wonderful…read moreHighly recommended by me! Paul Ferrucci

I love this eye doctor group. They are all so very friendly & accommodating. I had an issue with my…read moreeye & they took me right in even though I was a first time patient. They also fixed my glasses & gave me great options for contacts. They were very knowledgeable with my insurance as well. I highly recommend them.

I had sudden loss in my right eye and made an appointment with Eye Physicians and Surgeons in…read moreMilford. After several pictures Dr Faridi informed me that I had macular hole in my retina and suggested I see one of their specialist. I made an appointment for to see Dr Levinson in the Shelton office on January 7th. Dr Levinson was very warm and expressed I needed to surgery to correct the issue. I informed Dr Levinson that I was flying to Hawaii on March 2nd and the surgery required 4-8 weeks of recovery with no flying. Dr Levinson squeezed me in and operated on my 2 days later. Now, its January 24th, the hole is closed, the gas in my my almost gone and Hawaii here I come. Thank you so much Dr. Levinson.. Your the best!

HORRIBLE!!! I called to make an appointment for an eye exam. The person I spoke with was nasty,…read morecondescending, unprofessional and utterly incompetent. She didn't even know the answers to simple questions about eye exams and had to put me on hold for over 10 min so she could check with her supervisor. Then she didn't know the price of the contact lens fitting exam. Then, when I asked if they accept my insurance it was impossible to get a straightforward answer it was clear she had no clue what she was saying. Later, I called their other location to doublecheck and got completely different answers. It was also an ordeal. Again, the person I spoke with was rude and abrupt. They are so vague about insurances they accept, or about the final cost you can expect to pay. Then they e-mail forms to sign requiring you to pay upfront for things that are routinely covered by insurance. Everything there is so chaotic and disorganized. And don't even dare ask another question because you will be snapped at. I can only imagine when one gets a bill from them. Most likely you will be overcharged and nobody in their office will cooperate with you to resolve any billing issues.....or even understand what you are calling about. Not the sharpest knives in the drawer, to say the very least. Stay away from this practice!!!!!!

Great eye doctor! Will be coming here for as long as they do business. Recently transferred to this…read morepractice when my previous eye doctor closed their doors without notice. It was actually an emergency and I wasn't even a patient at the time, but I called and they fit me in right then and there. Dr. Tzepos also has the rare talent of being super funny and personable with a dynamic and affable personality. Office is very clean and staff is super professional! Highly recommend this place!

I needed to have an eye exam for work done last minute. And i mean really last minute. I called on…read morea Tuesday with and impending nor' On Wednesday and the friendly staff made an appointment for me (AND KEPT IT!). Not only did they fit me in during a snow storm but they called me twenty minutes after i made the initial appointment to let me know they had an opening that day! Then during the exam Dr. Tzepos and his staff were so friendly and welcoming. I would recommend them to everyone!

very rude staff! I could hear from the waiting room how rude they were to patients on the phone!…read morethen they would talk about them when they hung up. this office still makes you have to call from the parking lot! they want to know your vaccine status for covid and insist you still wear a mask and above the nose. The nurse was so snarky. my mask came down under my nose and she barked at me to leave it above my nose at all times. I was doing the eye exam and they were fogging up. she said that's too bad you will get used to it but you must leave it up at all times. I walked out of the office in disgust never seeing the doctor!!!

Honestly...2023 and we are still asking Vaccine status and wearing N95 mask!…read moreStaff needs to be a little more conscious of their surroundings when talking about other patients and people are sitting in waiting room And Nurse Krachett needs to retire or go for some personnel classes